Masis Staffing in Providence, RI, provided an extremely frustrating experience while I pursued an Office Assistant position in North Attleboro, MA ($16/hour). On Tuesday, September 9, 2025, I called to reschedule a Thursday, September 11 interview due to a medical appointment, proposing Monday morning, September 15, instead. The recruiter assured me they'd confirm with the hiring manager and follow up. I received no communication all week.
On Monday, September 15, I emailed to check the status. A representative called, claiming they left a voicemail on Friday, September 12. I checked my call log and voicemail. Sure enough, nothing. When I pointed this out, they had no explanation, only asked if I was still interested. I confirmed my interest and requested they verify the hiring manager's availability. They promised a follow-up call that afternoon but failed to contact me again.
This repeated lack of communication and unfulfilled promises was unprofessional and dismissive. For a $16/hour role, the runaround was unacceptable. I caution job seekers to expect potential scheduling and communication issues with this agency. They showed no genuine effort to facilitate the interview process, wasting my time which could have been spent elsewhere on other job prospects. I will never use Masis again for my job search! read more