1. Mary Tickets Solution

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    Flushing, NY

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    Mary Tickets Solution

    4.5 (2 reviews)

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    16 years ago

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    Law Office of Terri B Kalker

    Law Office of Terri B Kalker

    (26 reviews)

    Kew Gardens Hills, Flushing

    best lawyer in town she pushes the tickets off. yes…read morebut its only to help you in court because usually the officer doesn't show up. or doesn't even remember the scenario and gets the ticket instantly dismissed. she got over 10 tickets of mine dismissed over all the years i have been with her.

    I am currently using this law firm, and so far, my experience has been extremely frustrating…read more My case dates back to 2021. The firm entered a guilty plea on my behalf for driving an unregistered vehicle, even though I had registration for the vehicle. Before this plea was entered, the attorney never called me to discuss my case. The paralegal also never contacted me to ask for my documents, hear my side of what happened, or ask how I wanted to plead. From my perspective, they went into court without first getting the necessary information or documentation from me. When I called the office to provide my documents, the first woman who answered the phone was very kind and professional. However, my experience speaking with the paralegal, Sheryl, was completely different. I found her communication very disrespectful. She repeatedly spoke over me, raised her voice, and would not allow me to finish explaining the situation. She said, "first of all," and then proceeded to tell me that the MVC record I obtained was not sufficient proof that my vehicle was registered at the time. After finding out that a guilty plea had been entered, I made it clear that I did not agree with that plea. I was told that they would file an appeal, but the appeal was not filed as I was told it would be. I have also still not received a call from the attorney personally to discuss what happened or explain how this situation will be corrected. I am currently waiting to see what steps this law firm takes regarding the appeal and whether they appropriately address this situation. I will update this review with the outcome and whether the necessary steps are actually taken.

    Ronald S Cook, Attorney

    Ronald S Cook, Attorney

    (2 reviews)

    Fresh Meadows, Flushing

    I hired Attorney Cook and paid a retainer with the expectation of receiving timely communication…read moreand support. Unfortunately, after the payment was made, my attempts to follow up--by email/phone/text--went unanswered for an extended period of 3 weeks. I was disappointed with the lack of responsiveness, especially given the urgency of my matter. I hope this feedback encourages better communication with future clients.

    I had a merchant dispute with a travel agency that i booked a vacation with. After I paid the trip…read morein full the company changed the dates and refused to refund me my money. I put in a dispute with my credit card company and unfortunately, I lost the dispute. The credit card company said that because i agreed to a nonrefundable trip, I could not get my money back. I knew that this was illegal business practices as the merchant broke the contract then refused to refund me. I contacted Ronald Cook law firm for help. His assistant advised me to send him an email with all details of the case. I sent the email as instructed by his assistant before I spoke to Mr Cook. His office scheduled a call to have a conversation with Mr Cook. I thought that we were going to go over the details of the case based on my email. Before we even talked Mr cook had drafted me a Demand Letter for Refund with all the details from my email. We then spoke on the phone about the letter, and he sent and told me what to do. He said to send the letter to the merchant and the credit card company. The one thing that stood out to me was when he told me "DONT GIVE UP, you have to FIGHT". He gave me confidence I needed and felt he had my back. We only talked on the phone for maybe 30 mins and I left the phone call feeling so good about having the tools to get me results. I followed Mr Cooks instructions and waited. Within 15 days the credit card company re-investigated the dispute and they refunded me all the money. Without that Demand Letter that he drafted for me I would not have had the success in getting my funds back. I can't thank Mr. Cook enough for being so efficient and getting me the results I needed without dragging the situation out. Just be patient, listen and you will Win. He will be my go to now if i ever need legal intervention for anything in the future. Thank so much Mr Cook.

    Mary Tickets Solution - trafficticketinglaw - Updated October 2026

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