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Mary Hart Nursery School

3.6 (5 reviews)

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Multiple children care

Single child care

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Primrose School of Strongsville

Primrose School of Strongsville

(1 review)

My child was left behind. I arrived to Primrose school to…read moredo my normal pick up of my three kiddos. Prior to getting them from their classroom I was asked to step into the office. I sat down to be told that my children had struggled all day and had bitten friends in the class. I then received a letter that was slid across the desk stating my child was terminated immediately as they have to put other families into consideration.My two year daughter has struggled in the classroom with biting, hitting, pushing, and pulling hair. The main concern has been the biting. In the hand book it states that "biting is-natural developmental stage for children ages 12 months to 3 years." Well this stage was new for me. My oldest never went through this "stage" so this was very new to us. When I was first approached about her biting I was open and worked with the teachers to navigate through this "stage". She loves reading.. I bought books about biting and hitting for at home and school and read them daily. I bought teethers. We sent her to school with a stuff animal to squeeze in frustration.. I had daily conversations about biting and talked about the feelings she was having. I agreed to giving her a binky in moments of frustration even though I expressed that she was only using it at night and I was concerned that it wasn't addressing her frustration.. it was just masking it with a pacifier. There were teachers that agreed with me about the pacifier but leadership continued to push the use of the pacifier. (This has been recommended not only for my child but others) This turned into her having the binky in her mouth all day and lead to her hitting in moments of frustration instead. I asked that they limit the use of a pacifier as it was creating more of a problem. I expressed to the school I felt like she was lacking support in the classroom and that these are not behaviors she displays at home with younger and older siblings or cousins. I expressed that these were behaviors that she picked up on from other children in the classroom. I expressed my concerns that I had with a teacher in the classroom. I expressed that there is something in the classroom that is triggering this behavior not only for my daughter but the other children. They agreed that there are several others in the class struggling with the same behaviors. They then offered to have Guide Stone come in and observe her in the classroom so they could create a plan to better support my daughter with giving the teachers guidance and training recommendations. I agreed. The documented observations stated many moments of my daughter needing redirection and support which was not given in many moments of the visits. Guide stone did not agree with the pacifier use as it stops her from communicating. A couple of visits went by and not one time was a bite documented while observing. Many of the moments that she struggle was handwashing.. she is at the sink washing hands and playing in the water. A child waiting wants to be included at the sink. It now turns into pushing and frustration yet there is no teacher in this moment assisting in this transition. The teachers are focused on going into the next activity. In the mix of this there has been a high turn over rate. My daughter has come home with bite marks and hair pulled and she talks about interactions with other kids. Now I know these things happen and I absolutely don't want my child hurting someone else just as I don't want her to get hurt. I have had conversations with other parents and we are all just trying to get through it because it is frustrating as it's been ongoing in the classroom. I was never informed leading up to this point that if these behaviors continued she would be terminated. I honestly thought with the new teacher in the classroom and guide-stone in the classroom that we were finally going to be working as a team and we were going to make progress. I thought the feedback/ suggestions that were given to the teachers from Guide-stone were great.. now the teachers just needed to apply it to the everyday. After a week of being pacifier free and 1 observation with the new teacher my child was turned away by this school. I exited that school feeling let down, humiliated as I carried trash bags of my kids belongings, and sad for my children as they have built relationships with other kids and teachers that they would no longer see yet be able to say goodbye. I was completely blind sided by this plan or where this was heading. Less than 24hrs to find child care for the next day for two full time working parents trying to support their family. It was the lack of support and training for the teachers. At the end of every observation the comments and suggestions prove that. This entire process was a paper trail to terminate my family.

From the owner: Primrose School of Strongsville offers child care and preschool programs for children 6 weeks to 5…read moreyears old in Strongsville. Primrose provides a safe and nurturing environment where children thrive.

Mary Hart Nursery School - childcare - Updated May 2026

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