A ring on my doorbell and I opened the door to find a gentleman holding this large exciting-looking…read morepink gift bag. Marked on it's side is "The Cupcake Queens." The thought alone of cupcakes being delivered to my door take me straight to Cloud 9 in Foodie Heaven. But I have to pinch myself, this is no dream. I have a happy gift bag in my hand now. Inside the house, I take a bright pink box out of the gift bag. Lifting the lid, I had 12 gorgeous cupcakes gleaming right at me. Three cards were inside: one of the cupcake flavors, another listing the Cupcake Queens locations across Melbourne, and the last was the best: containing a birthday message from my family in Canada. I don't know what sorcery this was, that I had cupcakes in front of me, and a loving message from Canada. Talk about how global the world is?! It still surprises me and makes me feel like a special little butterfly. You can only imagine how I spent the rest of my day...Stuffing my face with cupcakes and tea watching chick flicks. It was bliss. I was in absolute love with these cupcakes from The Cupcake Queens. They were so colorful and pretty looking. I couldn't help but taking a cupcake photo shoot with each of them. And the taste was so balanced. The cake itself was dense and not just fluffy air that you can find in some cakes with no substance. The frosting got me, creamy and thick and it gave me starry sugar eyes. Not only were these cupcakes eye candy Instagram worthy, the taste and flavor was in the ten's. I wish I could go on a rave forever exclaiming about how wonderful these cupcakes are, but maybe you should just go and try them for yourself!

Really horrible customer service. My order arrived an hour and a half after the agreed time, when…read morethe event I had ordered them for was over. Upon emailing the Cupcake Queens, there was no apology issued, simply a defensive response stating this was one of their busiest days and so they couldn't help being late. I had been assured that my order would arrive within a specific time window and had arrived extra early to receive it. When the cupcakes finally arrived, the delivery men informed us that they weren't told they had to be here early. In addition to the defensive customer service response we were fed with the good old 'we can't control traffic and weather conditions' and 'this is one of our busiest days', none of which we'd been told were conditions of our order when we fully paid for the cupcakes up front. Really disgusted with the service and will never order from them again.

Don't order from here - Terrible service - Didn't deliver it to the right address and still charged…read moreme. I ordered cupcakes online from Little Cupcakes in Melbourne (05/10/2020) to be delivered to my friend as a surprise on her birthday (10/10/2022) at 11.30am. I paid a $25 priority delivery fee in addition to the cost of the cupcakes to ensure it reached her. I originally supplied her work address for delivery but then emailed them (07/10/2022) to change it to her home address. The company's T&Cs state any changes to delivery need 7 days' notice, so I asked if this change was ok. They sent me an email that same day confirming the new delivery address. Day of the delivery (10/10/2022) and I didn't hear anything. I email them at 1.26pm asking if they had been delivered. I was told that the logistics manager didn't have the order and was asked if I wanted it delivered on (12/10/2022) instead, or if I wanted a refund. I opted for the refund as it would not be there on my friend's birthday, so defeated the purpose. They then emailed me at 4.18pm saying that whoops, it was actually delivered, but to the work address. I confirmed that I still wanted a refund as my friend wouldn't be in the office until the end of the week so the cupcakes wouldn't be any good. After ringing someone at that office, not me, they said that they would offer a $10 credit for my next order rather than a refund, to which I said no. They then said (12/10/2022) they would just refund the $25 priority fee. Still not good enough. They then said that they would only give me a full refund if the cupcakes could be picked up fully intact two days after being delivered to an office work fridge - absolutely ridiculous! This is probably the first review I have written in over 10 years. It's not something I do. But I thought it was worth letting people know how bad their service is. Do yourself a favour, order cupcakes elsewhere.

Tiny, but cheerful and friendly. They usually have one or two vegan cupcake options (I had the…read moreBlack Velvet -- yum!), and they've got soy milk for lattes, so not a bad spot for vegans at all. It's a cute, bright place, but it's teensy tiny and mostly take-away only, so you might not get a seat. There are Little Cupcakes locations everywhere, but this one is the most fun for people-watching because you're right in Degraves St, a laneway that's popular with locals and tourists alike. As far as cupcakes go, they really are little -- but if you're just craving something sweet and not something to fill your tummy, Little Cupcakes are perfect. They can be quite rich and decadent, too -- don't be fooled by the size!

I stumbled across this place by chance, I was looking for cupcakes for my girlfriends birthday…read more Being her first time trying cupcakes I wanted it to be a little special so I asked the cupcake family could they design Chanel cupcakes, which they happily did and the results were terrific. She was very happy when she seen them. The staff in the shop were very helpful and accommodating. For 4 small cupcakes it cost $18 dollars and were ready fresh made after 1 day. Which I felt was a bargain. The taste was as good as the design!! So if your looking for a birthday cake or cupcake designs for a special occasion or just for any old reason for a cupcake, drop in here!!

First let me say, I didn't have a cupcake. I only tried their macarons. Yeah, it does seem a bit…read morestrange that I would go into a cupcake shop and only purchase macaroons, but they are a big part of the Cupcake Family store. The black sesame macaroon had no real flavour of black sesame. It was quite unfortunate, but the macroon still had that thin crisp layer that cracks to reveal a chewier sweet center. The deluxe strawberry cheesecake however did have various flavours running through it that gave it a cheesy, sweet cheesecake experience. It was even rolled in cookie crumbs for that extra bit of authenticity. Plus the strawberry layer was packed with strawberry goodness. The mini cupcakes do look very cute, and they have some interesting flavours available. So would I come back? Yep, and I'd try another deluxe macarons or perhaps a Rose Pistachio cupcake. Mmm, I haven't been able to stop thinking about that one.

The promptness, service and professionalism was OUTSTANDING!…read more THEN I saw the cupcakes and thought this girl is off the hook! I could not be more pleased with the whole experience. Will I use them again! OH YEAH! 100% for sure!

From the owner: Sweet Madness Cake Designs is a boutique cake studio based in Croydon (Melbourne, Victoria),…read morespecializing in creative modern hand crafted cakes, small desserts, novelty and sculpted cakes. Focused on excellent customer service, flavour, design and high standard results.

I recently attended a conference at this venue. It's very good. The spaces are large, airy and…read moreflexible. The location is very easy to find and the facilities are well appointed. Food over the two days was consistently good, with nice variety and good quality. The barista served coffee was extra good. Service was professional, discrete and responsive. Overall, I wouldn't hesitate to come back here again. Thank you.