I am currently using a walking aid and when I came to the store today there were four motorized carts available but not one of them was charged. Two of them were dead and still unplugged. This is unacceptable. While my use of the walking aid is temporary for some people the use of these carts is permanent and the unavailability of them is wrong. read more

I'd like to recognize Bruce at checkout for being exceptionally patient and helpful. Today, he took his time with an elderly customer, never rushed her, calmly worked through a payment glitch, and even packed her cart for her. His gentle kindness and professionalism really stood out. Bruce is a great example of excellent customer service. read more

We stopped by Martin's for some basics. Overall, there was a good selection of items. The hot bar/salad bar looked very appealing, and there was a nice selection of organics available. The robot wandering the aisles was pretty amusing too. The power went down for a bit while we were in the store, and the staff did a great job getting everything booted back up and getting the lines moving. They were giving out some free balloons to the kids during our visit, which was appreciated too. read more

It works for cabin or tent camping trips. Decent grocery store. Prices seem a bit on the higher side. Then again that's probably everywhere now. Conveniently located, the parking situation here is easy. It's nice not to get all caught up in traffic. Nice employees here. Also kudos for a clean store. Lines usually aren't too wild. They have a good butcher area. When camping steak it is! They have the essentials, and this guy is grateful. Due to its proximity to Shenandoah National Park, it can get busy, but so can the entire area. read more

Nothing in stock today Worst Store ever Had to ger raincheck on all sale items wantedThis is downgraded review

Employees are nice. But the aisles are narrow and fellow customers don't like to move. Prices still in Covid era.

If you need a cake for a special occasion, call the bakery and tell them what you are looking for. They've done some cool things for me this year. They already have the most delicious bakery section of any grocery store I've ever visited. The past few times I have printed a picture and they add it to the top and this time they created a cake that looks like a windshield for my husband who has been an auto glass installer for over 20 years for his bday. It says "Happy Birthday Glasshole". Tracy went above and beyond! To say I'm satisfied is an understatement. Thank you, Tracy!!! read more

Martin's - Happy 41st to my Beautiful Hunky!!! Being your wife has been a delight! - Grocery Near Me - Front Royal, Virginia

I need to give a shout out to Melissa in Customer Service. I called to ask for a certain product because they are so hard to find in my area (Bacardi Pina Colada Mix in the frozen section.) This lovely lady put me on hold, checked the stock, SENT ME A PICTURE, and held the product until my husband could get there. She, hands down, has the best personality and an awesome demeanor. Melissa, the world needs more people like you. THANK YOU! read more

Decently average little neighborhood grocery store. The only thing I witnessed that was Yelp worthy was the 6' tall George Jestson style robotic floor cleaner! That think was cool and creepy all at the same time but I liked it. I included a photo for your viewing pleasure. The Ken's steak House dressings were on sale for $1.77 which made me happy. Hahaha read more

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Great selection of everything. Very clean and watch for the sales. Deli counter has a great selection. Bakery in store. They can make a beautiful cake. There is also a wonderful meat counter and seafood counter. read more

Many customers walking around without masks on- not even pretending to have one with them. No staff are enforcing the mask mandate. It's disgusting. read more

I called ahead and asked to have my lunch meat prepared to pick after deli closed and they took the time to prepare the order and put it in the cooler with my name on it! That's going above and beyond and I very much appreciate it thank you Martins and Front Royal store # 6282! read more

Martin's - My deli order waiting for me in the cooler! - Grocery Near Me - Front Royal, Virginia

As a small town rural grocery store, Martin's does a pretty good job of providing a wide variety of quality products. They have a great organics aisle, plenty of dairy options, and a nice selec5ion of deli meats, They even have a Chinese deli in the store. Their bonus card program is very helpful. They could do a bit better in the fish department, especially sistainable varieties, but we loved those boxes of haddock and discounted salmon. Management and staff are very helpful, but it is disturbing to see so many Yelp reviews by staff being treated unfairly. I really wish there were more trees in the parking lot, and the stop lines for pedestrian traffic should be reconsidered, repainted and emphasized. They also need to do a much better job on managing the trash in the parking lot, and emptying the trash cans in a timely manner. read more

This pharmacy is the best in Front Royal. These pharmacists are always friendly, and always patiently willing to go out of their way to meet your needs. Especially Jamie, with her genuine care and service, which makes the 45-minute drive completely worth it. She always has a smile and attentively extends herself to help others. They care about your health, I am a T1 diabetic without insurance and most pharmacies and doctors treat me like I am worthless. When I arrived here for the first time albeit minutes till close, I immediately felt at ease, and confident with their knowledge and care. Very impressed with my experience here, highly recommended. Don't waste your time at CVS where I always felt like an animal. read more

Used to LOVE their deli. But their pre-cut packages of meat are now all sliced very thick. So I started getting meats cut to order, specifying thinly sliced - to no avail. Got home only to find another package of thickly sliced meat. read more

Staff do not enforce customers to wear masks once they're past the front door, how difficult is it people? I was even berated by another customer as being brainwashed for wearing a mask. I'll be finding another place to do my shopping. read more

II as in this store around 5:30 this evening. I'm handicapped; I walk with a cane, and my legs are useless below the knee. There were five electric shopping carts at the produce entrance-- non of them usable. One was inaccessible, and the other four were not plugged in. This is totally unacceptable. Martins doesn't really give a damn for accessibility. read more

The Chinese food is by far the worse excuse for Chinese I have ever tasted, it makes "mall food court" taste gourmet. The food is kept under the heat lamps for too long and even on the off chance you get something that is fresh it is void of any taste. I have tried this place 4 or 5 times over the past year or two, hoping that "next-time it will be better", sadly it just appears to get worse each time. If looking for a quick bite while at Martins, try the salad bar, it isn't the freshest in the world (a few brown lettuce leaves in the bunch), but is still very tasty. This review is ONLY for the Chinese Food in the food court of Martins. The actual grocery store is actual very nice and I would rate that a 5. read more

The only thing I get here now that perishable is Boars Head at the deli and Kombucha. Anything else seems like it goes bad within a day or two. I now do most of my shopping at Food Kitty. It sucks going to two different grocery stores but Martin's just seems like they don't take care of the incoming shipments. Get it together! read more

Martin's - Thanks for cheese at the deli. How am I supposed peel this apart? - Grocery Near Me - Front Royal, Virginia

What could've been 5 stars lost points with the not-fresh salad bar and the deli employee who loudly shouted out "SH*T!!!". There were moms with little kids and old ladies walking past. That should NEVER happen in a store. I used to shop here daily, but I've moved out of state and returned today for the first time in 2 years. The salad bar was always magnificent and fresh. I couldn't believe how awful it was today -- what a shame. The hot soup at the end salad bar was burning and stunk up the area badly. A couple young employees came over to stir it, proclaimed it's "too thick" and they don't know what to do about it... so they walked away and said they'd leave it for someone else to deal with. The burning smell was nauseating. I wholeheartedly agree with the reviewer who wrote that the Chinese food is worse than mall food courts; it is. I've eaten it several times, and each time is was blech and I became sick. Once I had a strange allergic reaction and my body was covered in red bumps. The food looks good, but... keep walking.... Aside from the above, it's a great store. If I were the manager, I'd ensure the salad bar was fresh, retrain employees on how to behave, and get rid of the Chinese contract business and get something better in there. read more

I've been here for the last time. I come in while working nights and at night you have only one door you can use. I've complained, more than once, about employees taking their breaks at this one door and smoking. I couldn't care less if they want to kill themselves but I should not have to inhale this garbage. Management says they will fix the issue and they cannot. I know that management does not work overnight and the employees know they can do what they want. read more

As an employee of MARTIN'S, it is very frustrating when discrimination is tolerated and accepted against LGBT. My coworker, Jacob Norris, outted me multiple times to my coworkers, stated he did not have to respect me because I was gay, and made an instagram post, supporting the hangings of gay people in Saudi Arabia. When I made this apparent, I was told it was not a direct attack towards MY sexuality. The next week he was back at work and smiling in my face. After being told over and over this is not acceptable, it seems it is very much accepted considering the only disciplinary action was a week off work, (which was while the "investigation" was taken place). read more

This grocery is under Giant supermarket. Pretty ordinary. They have a salad bar and hot bar. They have a Chinese food hot bar as well. Haven't tried anything other than the chicken tenders which were decent for a quick bite. They sometimes have samples laid out in the grocery side ie pineapple ,grape tomato ,etc. The workers are friendly. I haven't experienced any rude people. Things may have turned around after reading 3 yr old reviews read more

I have never had a worse pharmacy experience ever as I did at Martin's. My doctor would call in a prescription that I would come in two days later to pick up and for some reason I still have to wait 40 minutes for it to be completed. The last time I went in I called in the prescription that I was supposed to pick up and somehow they delivered an extra prescription which was the last one that I had picked up along with the current one that I needed. If I was an elderly person someone with a cognitive deficit, Alzheimer's, dementia etc I could have possibly been taking that medication that I did not need and it could have had and interaction with other medication and they would have been none the wiser to. Completely irresponsible and ineffective customer service I will never ever use them for a pharmacy again. read more

Several weeks ago, Martins installed new terminals in the self service area. These terminals have never worked properly, the touch screens are intermittent. I have never used them without requiring the associate on duty to swipe their card and reset the terminal. At night, these associates are doing other things and often you have to wait or actually go look for them. Also, why is the main entrance so crowded? People need a transition area instead of being blasted with a huge display immediately inside the door. If someone stops to select items here, you cannot move past them to do your own shopping. Martins, I like your store. Get your self-checkout terminals working correctly. Until then, it is Shop N' Save and Walmart. read more

I routinely stop at Martin's on my way back home from VA to stock up on fresh produce and other necessities. What sets Martin apart from other grocery stores ... and keeps me coming back for more ... is the quality, selection, and (most importantly) the price of their fresh produce. They stock a good supply of organic produce that is only marginally higher in price (and occasionally the same price) as their non-organic counterparts. And they offer a solid variety of seasonal vegetables, greens, and fungi. They also have a big section of bulk snacks, fresh nuts, and assorted trail mixes that provide a great alternative to a more expensive stop elsewhere. read more

We stopped by Martin's on our way to the Skyline Parkway. The prices were reasonable, the store itself was clean and the staff was incredibly helpful. We were looking for firewood so I asked my cashier, Erin, if she knew where we could find it. Erin not only showed me but carried the 21 lb bag back to the register for me! I was so pleasantly surprised by this unnecessary but appreciated act of kindness. Martin's must be doing something right by hiring such a great employee. read more

Wow this store has a problem with they're customer service ! Very rude people, including the manger that pushes you out if the way with no apologies! Thanks big guy ! read more

I was very disappointed by the Management of the store!! I had left my wallet at one of the check out counters. I discovered it when I was 1-1/2 hours away, we were traveling and had stopped at the store. I was assured it would be mailed to me the next day. After 1 week I called, I was assured it would be mailed out that day. 5 days later I call again to find out it was only sent out 2 days ago. I was Lied to by customer service and 2 managers. If this is how a store is managed, I would suggest you shop elsewhere. I realize it was Totally my fault and am paying all mail fees, But Lieying to customer's is not acceptable. I was never contacted after I had given them All my contact information. I run a small business and would never dream of treating People with such Disregard! I do not plan on shopping at this location the next time I am in the Front Royal Va. area. read more

Wish I had one of these in my area. Loved the experience!!! Please come to the Southside of Virginia.....please!!!

We stopped here recently for last minute camping supplies and found the prices and customer service to be excellent.

Compared to other Martins's in the area, this store is rough around the edges. Dirty, disorganized, and dark with clientele to match. You'd think that woodland camouflage is the dress code to shop there and people wander aimlessly and stop randomly in the middle of aisles. The staff are nonexistent on the floor and the cashiers are clueless about what produce is what (couldn't tell what type of tomato we had, tried to charge us $1.30 too much for a conventional regular tomato). Fine in a pinch, but I'm glad this isn't my regular store. read more

The first time I had a fresh produce item that was BAD.. I purchased 2 garlic bulbs the last week of November, 2016. Bulbs FELT fine, LOOKED fine, and didn't have ANY offensive odor. The last 2 recipes I have used the garlic in, have come out tasting, and smelling, like they were dry-rotted, or had become moldy, or mildew tasting. I KNOW for a fact, it was the garlic. I called the customer service line, and the store rep. said they would replace them. But, REALLY????? DO I WANT THEM TO?? It is scary to me that they didn't smell, or look, bad. Just the taste. Has anyone else experienced this,??? starting mid November until early December, 2016??? Thanks A.E. read more

Been Shopping Here for Years. Great Selection, Great Staff, Friendly. John the Manager Does a Great Job. He always Greets You If He is Out on the Floor. J.B. Bentonville, Va read more

I have never had anything but good food from the Chinese hot bar . my husband and myself get it almost every weekend and has always been good. not like going to a sit down rest. but if something is not fresh they will make it fresh for you. also I think the whole store is clean and always fine everything we need was glad to hear they bought food lion hope they change ! they are our only grocery store in orange! read more

Employees in this store are very rude. Managers stand in your way in the narrow isles.nice selection of food products . Cant stand the employes who think I am in they're way, as I help pay they're salaries ? Sorry... read more