I need to start by saying that I have had 3 houses built, have had several remodels done, and had several major projects done at the many houses I have owned. I have had many excellent contractors, a few average, and some poor ones. I have never had any nearly as bad as Martin Landscaping. I didn't even think it was possible to be this bad and stay in business.
My patio was supposed to be started on May 17 and completed before June 12 in time for my daughter's wedding at which time I was having out of town guests. The partially roofed patio was actually started on June 7 and completed on December 14 with some items never actually ever completed. In other words, the job was supposed to take 27 days but actually took 189 days. Based on the contract requirement that lawn damage was to be repaired, the job has never been completed. During the construction period the contractor caused massive damage to my lawn which previously was near perfect. This was the result of running a track excavator through the yard and getting a truck stuck which caused ruts that were 4 inches deep. The ruts have been mainly filled in.
To try to help remedy the situation, I placed a second contract to have an expansion done on the patio with the hope that the lawn would be repaired afterward. The expansion went fine but the lawn repair is a disaster. They were to bring in topsoil and replant grass. They did put down dirt and plant some amount of grass seed that never grew. On March 30, I showed the company owner the poor planting workmanship. He agreed it was unacceptable and said he would come the next week and bring topsoil and seed. He never showed up and has not responded to emails. Two days after they planted the grass seed, I planted grass seed in a different area that came up after 2 weeks and began to flourish. Since none of the grass they had planted had come up I consulted an expert. I was told that the dirt that was used was actually fill dirt probably from a site that had been excavated. Tired of wasting my time and recognizing I was not going to get what I wanted (A lush lawn like I had before the damage they had done), I contracted to have the grass replanted. When the fill dirt was removed, I was told no seeds were found which could be because the seed was spread on the ground, not raked in, and not covered with mulch and may have been eaten by birds.
On the southside of the patio roof the downspout was left to run out onto the ground. I was warned by the building inspector that this would be a problem. Heretofore, I have tried extending the downspout and putting a roll-up extension on the downspout both of which failed. I have now been told that the downspout should have been run into the drain on the northeast side of the roof. I now have the choice of excavating and running pipe to that drain, or putting a drywell in my yard in which to run the downspout.
Now that the patio is 6 months old and has begun to be used, some pavers are lifting and some are sinking. I have been told that this is the result of an inconsistent base. This problem may require me to seek some sort of repair if it worsens.
In summary, I selected Martin Landscaping to build my patio because they were the only contractor that said they could complete it by the date of my daughter's wedding. That date was missed by more than 6 months. Along the way, I was continuously given dates and told things that did not happen. Although I am not per se dissatisfied with the patio and roof, the completion period was beyond reasonable. I am very unhappy with the condition of my yard and have encountered several hundred dollars of additional expense to try to get it back to normal and am still not close. To correct the water drainage problem will likely cost several hundred more dollars and possibly thousands. As a disabled senior citizen I have had to attempt to correct several problems they have created and have had to hire others to help me. I can honestly say this has been by far the most painful construction project in which I have ever had any involvement and highly recommend that you not contract with this company. read more