Don't bother with these guys. They will keep you waiting in the waiting room for half a day then…read moresend you to their x-ray department after hours so they can charge you extra. Absolutely despicable behavior from a business that is supposed to offer fair and dignified access to health care. When someone comes to you in pain or at their weakest, don't use that for your own monetary gain.

I've been to the Anglesea Clinic (urgent care) on a number of occasions, for myself, my children…read moreand also when my mother got sick while visiting from the United States. As an urgent care facility, they are open 24/7. It's generally first come, first served, but given the nature of its purpose, there is a triaging process that might see some people get seen before you do. That said, I've generally had good experiences here on the whole. When my mom visited here, they only charged her about $75 for the entire visit and that included a prescription for antibiotics (which she filled at the pharmacy next door). When I've been for myself and my kids, I generally find shorter wait times in the early morning hours. However, I did go recently at 8:30 am and had to wait 2.5 hours with a feverish baby in my arms for all that time (they only had 1 doctor working until 10:00am! Not sure who came up with that staffing schedule...). As a physician myself, I would say that the quality of our evaluations have been good. On one occasion, they directed me to take my infant to the local pediatric emergency room. They called ahead and forwarded our information before we got there. This is what you should expect, but, it was nice that it actually occurred. On a different occasion, I waited quite a long time for my infant to be triaged, because the person at the reception desk failed to put his name on the waiting list. That was probably the worst experince that I've had here (we waited an hour before I questioned them and then found out the issue). Overall, if you need some medical care outside of business hours (or the GP has no appointments for the day), this is a fine place to come and get seen. There is a children's play area in the waiting area. I'd recommend bringing snacks/other toys if you're coming with children, because the wait is likely to be on the long-ish side. They will sometimes let you add your name to the waiting list and then leave and come back if it's going to be a really long wait. So, that can be an option for some. There is also a cafe nearby if you want to go grab a coffee or bite to eat while you're waiting.

We have been coming here for eye exams and glasses for one of my young children (age 4). My…read morehusband brought him initially for his first exam and our optometrist was great with him and really got him to engage. I can't imagine that it's really very easy at all to examine young children, but he did a great job. They helped us find some glasses that would be suitable for a young, active child and they have been great so far. My son loves them. They have been excellent for service- we've already lost two screws on the eyeglasses and they have replaced them each time without charge. They also clean the glasses for free weekly; you just have to bring them in. They offer a discount to employees of Waikato DHB - so bring your ID with you.