I'm currently undergoing radiation treatment for cancer. Mr. Maronick's last-minute intervention over my then-incompetent lawyer saved the day and gave me a reason to keep living. Thomas-Harmon@comcast.net read more

False promises, overpriced say they call back and they don't, bad customer service Once they charge you they dont care. Cant even get a hold of anyone for days. Dont recommend ​ read more

If only I could give them negative stars I would. BY FAR THE WORST LEGAL REPRESENTATION I HAVE EVER....LET ME REPEAT... EVERRR HAD. No communication, no plan or responsiveness. These other reviews are TRUE. I had the same horrible experience. I cannot stress this enough. GO SOMEWHERE ELSE OR REPRESENT YOURSELF. DO NOT GIVE THIS FIRM A CHANCE TO ROB YOU OR YOUR HARD EARNED MONEY WHEN YOU ARE ALREADY FACING A SERIOUS SITUATION LEGALLY. Honestly, I was going to give a more detailed description of my experience to reiterate how seriously bad this firm is but after seeing the other reviews all I will say is this. You can either believe there is something seriously wrong if SO many people are saying the same bad reviews or end up regretting it like the rest of us. Honestly, don't go here. RUN THE OTHER WAY. ANYWHERE IS BETTER THAN HERE. EVEN SELF REPRESENTATION IS BETTER. read more

Reached out to use this firm for a friend. .very poor communication, paid 2500.00 for absolutely nothing never even spoke to anyone about the charges would not recommend !!! read more

I had a dui case last year when I reached out to this company. I ended up paying for two cases and only one ended up going to court. My lawyer was great got me off in a good spot and got me to turn my life around as a first offender. MY ONLY PROBLEM I've never received my refund for the case I never went to. I've reached out multiple times over the past year getting the run around from every department and even Tom himself! My suggestion to anyone looking to use this service maybe so with another lawyer firm. read more

Aggressive and Predatory Tactics....AGAINST OWN POTENTIAL CLIENTS Tom Maronick and his firm used incredibly aggressive and predatory tactics with my family when we were searching for a firm to represent us in a DUI case. After an initial "free" phone consultation, and having NOT signed a retainer agreement, we decided to go with a different firm - informing Maronick in just 24 hours. Tom called me out of the blue, days later, aggressively questioning me as to why we not moving forward with him. That affirmed our decision to go with another lawyer. After three weeks of asking them to close our file and refund any unused balance of our $1,000 deposit, they finally informed me they were keeping the entire amount. No work was done, no agreement was signed, and the office would not respond to us for weeks. Treating people like this at their most vulnerable, looking for help with criminal matters, is truly vile. If you're looking for decent people to help you in a time of need, keep looking. read more

COMPLETELY MONEY HUNGRY!! If I could leave zero stars I would. The only thing good that came from here was Alex (my attorney). I had to make numerous calls for information and to even speak to someone and when I finally did they completely forgot about everything. I called for weeks and never once received a called back from anyone then 2 days before court I called wondering what was going on and if I was even going to have counsel and was told that no messages were given etc but an outstanding balance of $1500 was due in order to have counsel. I wasn't even able to speak to my attorney until the morning of court.. I WOULDNT USE THIS FIRM TO TAKE MY GARBAGE CANS TO THE END OF MY DRIVEWAY! read more

We had high hopes for Maronick, having seen that a highly recommended Maronick lawyer was recently appointed to a prominent state legal position. Unfortunately, we were disappointed. Our critique: The attorney was never able to communicate directly with his client in DC Jail, and reportedly blocked the Dept of Corrections-approved apps for phone calls and messages. Baffling... Therefore, I ended up having to be intermediary between lawyer and his jailed client for a few weeks, an awkward situation for everyone concerned. Strange: The attorney's insistence that his client sign papers without having had a chance to read them, and the attorney's repeated refusal to explain papers that his client was being pressured to sign. Seems like he was always in a hurry. Surprising: Maronick's rapid rate of charging hours to the case without much anything significant happening... $5,000 burned amazingly quick: Maronick attended a few quick hearings and had a couple of very brief, pressured client meetings. I hope we'll see a detailed billing one day... Anyway, Maronick's performance seemed lackluster. The attorney assigned to the case had an attitude toward the client from the start, was impatient, unwilling to explain details, and lost his temper a number of times, even slamming his laptop with rage. He acted out his low regard for his client; seems a bit unprofessional. Even the judge noticed the attorney's hostility towards his client. read more

So I submitted a review from my work email (it's from the Full Statement account -- they ghosted me and the experience was a disaster), and they called me a fake person and THREATENED TO SUE ME. Here are my attached invoices and billing records proving I hired them and that every word in my original review is true. Instead of addressing legitimate complaints, this firm is trying to intimidate clients with THREATS OF DEFAMATION LAWSUITS for speaking out about bad service. That's not professionalism -- that's a serious concern about how this firm handles criticism. This needs to be investigated. This will be submitted to the Maryland Attorney Grievance Commission and local news outlets to show how this firm treats clients. Threatening paying customers for sharing their honest experience is beyond unacceptable, and this type of response deserves to be exposed. You should be ashamed. UPDATE: I used my business email to write my original review because I didn't want my personal name attached. Maronick Law threatened to SUE me for voicing my concerns about their service. The reply was so full of typos that it genuinely seemed like it was written in anger -- no lawyer should ever respond to a client like that. This behavior is exactly why they received a 1-star review. Afterward, I used my personal email and said "please, sue me," and he has since deleted the review reply and reposted it, now claiming that we threatened him. What we actually said was that any lawyer threatening to sue clients should be reported to the Attorney Grievance Commission. Grow up. I have every right to use my business email without revealing my personal name. This situation has caused me mental stress and anguish, knowing that a lawyer I paid nearly $4,000 would threaten legal action simply because I spoke out about poor service. read more

This so-called "lawyer" is nothing more than a cash-hungry leech. His entire focus begins and ends with getting paid--not defending, not advising, not caring. If you want someone to actually fight for your case, this man is the last person you should ever trust. Throughout the entire time he represented me, I received countless messages and reminders about payments, yet not a single proactive message about my case. No updates. No strategy discussions. No legal guidance. Just bill after bill, like a debt collector wearing a suit. He displayed an appalling lack of communication and an even worse lack of basic human compassion. It was crystal clear: my situation didn't matter to him--only my money did. He never once took the time to explain what was happening or even pretend to care. Hiring him was an absolute mistake. He embodies everything people fear and hate about bad lawyers: greedy, disconnected, and cold. If you value your sanity, your time, or your dignity, run the other way. He's not a counselor--he's a parasite with a law degree. read more

Run the other way. Tom talks a good game to secure your payment or your deposit and then falls extremely short. Says all the right things in the beginning to get your business and then stops responding until a day or two before your case. I cant begin to tell you how bad he messed up my case and at the end i felt like it was intentional to extort me for more money to handle my appeal. I was promised at least a partial refund after electing to go with a new attorney for my appeal and i still have not received it. Do yourself a favor and find another attorney. I am trying really hard to not let me personal feelings impact this review but this man should have his law license taken away for the way he handled my case. read more

Do not use this law firm!!!! Previous review got removed. Please look at all the negative reviews before you call them. They pay for fake reviews. Avonne Moore works for the company as the Office Operations Manager and she's leaving reviews pretending to be a client. They will take your money and will not provide quality service. As soon as they get your money they won't answer your calls. They did nothing for my case. read more

Maronick Law - If you post a review this company lies and says you were never a client. - Criminal Defense Law Near Me - Baltimore, Maryland

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I posted a review of this office on 7/23/25 and here is the rebuttal of the owner his self. "This is a ridiculous "review." It's a plant by a competitor and not even a good one at that. The guy blasts us saying he was calling our law firm, but oops, meant to call a different firm. When people call our office we seek to help them if they need legal help. If they aren't calling for our firm we tell them wrong number. The owner of the law firm is in court most of the time helping clients and is not available to jump on a call with a planted caller from a competitor. Once again, Yelp proving how truly useless a platform it is for any kind of legal services searches to allow these kind of pathetic "reviews" to ever happen. Shame on Yelp. First and foremost, I AM NOT A PLANT. Secondly, I did not state that I called his office, but ment to call another office. What I said was that I called the number provided to me that was for a different firm and speak to speak to the firms owner. THEY DID NOT tell me on the first call that there was no one by that name at the firm. Thirdly, Is anyone else see "A PATTERN" here ??? In almost every one star rating the owner is BLAMING Yelp. SHAME ON THE MORONICK firm for its dishonist Practices. Nothing but excuses. Client need help and pay for results, NOT BULLCRAP. read more

No contrates a estos abogados, son corruptos y se dejan sobornar por la otra parate para dejar perder tu caso, el abogado que me represento fue Leonard J. Gutkoska, el no va a pelear por ti si eres el cliente, solo buscan la manera de cobrarte caro y asustarte en el caso y al ultimo no tratara de ganar tu caso! Do not hire these lawyers, they are corrupt and they allow themselves to be bribed by the other stop to let you lose your case, the lawyer who represented me was Leonard J. Gutkoska, he will not fight for you if you are the client, they only look for a way to charge you dearly and scare you in the case and at the end he will not try to win your case! read more

Worked with Maronick Law in November, the case is just ending. Was appointed 2 attorneys and neither took initiative to speak with me prior to my two court dates. I reached out to them on many occasions to get some time to speak with them regarding my case and to tell them information about myself. My discovery came in a day before the hearing, I knew nothing about what the discovery included. Still, we went to court. While in court, neither knew anything about me aside from my name. When the prosecution offered their plea deal, attorneys agreed and did not try to negotiate (in both instances). Paid my money the day i retained the firm and was not provided exceptional service. read more

To whom it may concern last week I addressed getting my money back because the lawyer is not doing anything for my felony case and the warrant recall was filed the wrong way. I was told to come get my money back on Friday when I inquired about getting my money back as I was told by Mr. Thomas Marone, I would Wanted to mail it to an address which does not exist to me anymore. After telling me I could come in the office and get it. I was driving and everything was captured on dash cam. My phone only works on speaker I gave the firm a break for the weekend because I know they are close. I am being so respectful to people who are so disrespectful to me and telling me about invoices when the owner already confirmed I'm getting my money back so now they will try to use the same invoice trick with my felony , they have done nothing. Mr Lenard was going to do something this week then his mother died. Nothing was done for my case giving me my money back or not you told me you are then you said you're going to mail it then you said this and that stop robbing people and give them their money back if the work has been done . read more

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This law office sucks! I paid $10,000 to have Thomas, himself, call me to debate that the money was paid. This was due to the lawyer(s) assigned to me leaving this firm and the office staff not having any clue of what had been happening with my case. After the money issue was resolved all communication with me leading up to my case had stopped! I had to constantly call, text, email the office, Thomas, and my new attorney (who's no longer there) and hope that I would get a call back. Finally my case was resolved (stet) and it has been over a year that I have been calling the office to speak with Stephanie about having the stet removed. Again, when I call I am told that Stwphanie is busy but she will call me back. This lie has been told to me more than 10 times over the last 14 months! They took my money and barely had time to communicate with me over the phone. I met my newest lawyer 5 minutes before my hearing started. They do not return phone calls or finish the work that you paid them for. For $10,000 my law firm is supposed to continue with me until the charge is expunged. Other law firms do that for much less money!!! DO NOT HIRE THIS FIRM! They only care about taking your money. No consistency, communication, dedication, or professionalism. read more

I should have done more homework before deciding on these folks. It turns out they have an "F" rating from the Better Business Bureau. I contracted this law firm to represent my son in what turned out to be a very straightforward and simple case. One of Mr. Maronick's staff attorneys appeared at the preliminary hearing and did an adequate job. My son pleaded guilty, and the case was decided and closed at the preliminary hearing. I made the mistake of signing a flat fee agreement for $5000. I asked for an itemized accounting of the billable hours spent on the case, but Mr. Maronick refused to provide one. I expected that the firm would be fair and honest and reduce the amount owed to around $2500 but they refused and charged me the full $5000 for what amounted to about 4 hours of time by my estimate including travel time. I cannot help but feel that Mr. Maronick took advantage of me because of my naivete. I think what he did was legal but unscrupulous. read more

Mr. Maronick Jr. is an outstanding litigator who fights for the people, and I was honored to have him as a my lawyer. I will refer Mr. Maronick Jr. to everyone. read more

"Criminal charges are not to be underestimated. At The Law Offices of Thomas Maronick Jr LLC, we bring a tough, aggressive and experienced defense team to your case." I would agree with the 1st Sentence, but the 2nd is what destroyed my case with an ignorant, inexperienced lawyer that they assigned to my case. "Tough & Aggressive" would definitely explain their i avoiding all Communications to their Paying Clients. The Communication with this Firm is almost the worst I've seen in any Field, not to mention a Legal profession. Do yourself and your Case a favor and look for "EXPERIENCED" Lawyers as this Owner has stated. Food for thought. read more

UNETHICAL, LAZY, POOR COMMUNICATION -Glen Burnie Location I had over 5 attorneys reassigned to my case in 8 months. This law firm was the most stressful part of my experience. There was no doubt that I was innocent, All I needed was an attorney to execute properly. The level of anxiety to get a new lawyer a few days before court, that knows nothing about your case. I stayed patient by speaking with Mr. MARONICK JR and expressing my concerns. I truly felt He didn't care, the only time he did was when I would ask for my money back. Due to having my lawyers being switched like hot potatoes, they were never prepared going into court. After so many postponements due to them being unprepared, the judge expressed there wouldn't be any more granted. A week before the big day, I contacted my lawyer and he didn't even remember me. He told me that he was no longer on my case and that MR SEAMON would be picking it up and would be giving me a call. I contacted Mr. MARONICK AGAIN, expressing my concerns about my lawyer being reassigned for the 5th time and that there was no way he would be ready for court. It was a day before court and Mr.SEAMON didn't reach out until 9pm, THE NIGHT BEFORE COURT. Mr. SEAMON spoke to me as if I was bothering him, he said "what's the big deal, I'm looking at your case. What are you worried about?" He asked me if I was willing to take a plea, I said no. I expressed to him that I didn't feel he was prepared to take on this case in such short notice, THERE WAS 11HRS UNTIL COURT. Our plan was to push for postponement. When we got to court that morning. The first thing MR SEAMON did was go to the SA and negotiated a plea. He came to me with the plea and I said no. He became upset and frustrated that I wouldn't take the plea. He said he knew that SA and worked hard to get it. He felt I was making him look stupid. In my head, I'm thinking "do you work for me or the SA?" I reiterated that I wasn't taking a plea. He looks me in the face and says "if you don't take this plea, I wont be representing you anymore." To me, that meant nothing because he hasn't even been assigned to my case for a full 24hours but I expressed that I felt pressured and very uncomfortable. MR SEAMON became more frustrated and said "if you're not comfortable, I'm going to strike my appearance." At this point, he was threatening me into accepting this plea. I told him that I would call Mr. Maronick, that when he calmed down. He told me our only option was to take it to Circuit court and that he wouldn't charge me the circuit court fee due to the incompetence of the firm. District court fee=$2500, Circuit court= $10k-$20k We went back into the courtroom and the first thing MR SEAMON said was "well my client doesn't think I'm capable of trying this case so I'm going to ask for a postponement", he said this in front of the entire court. The judge denied it, so he told the judge to escalate it to circuit court. After court Mr SEAMON called me upset that I didn't take the plea. He explained that he had other things to deal with and my case was just another burden. We had the trial date a week later. I showed up to court on time expecting to see MR SEAMON, He was no where to be found. I called him and he told me he sent me an email. He got the court date postponed and didn't notify me. He also followed through on his threat and struck his appearance and returned my money. KEEP IN MIND, my case was escalated to circuit court so I had a few weeks to find a lawyer to try my case for more than triple of what I was originally supposed to pay. They screwed me over. I found a great lawyer who did such a great job defending me that my case was dismissed BEFORE the trial date. Had I gave into MR SEAMONS threats, I would have taken the blame for something uI didn't do. My job is to make sure no one gets treated like that again. DO NOT GO TO THIS FIRM. read more

Don't waste your time!!! This law firm pulled the ole bait and switch move on me; On the initial inquiry into my case, the person on the phone sounded very competent and savvy. Since it was the weekend, he asked that I call his office that coming Monday to provide a retainer and HE would immediately get started on my case. He led me to believe he would be my attorney. That Monday, I did as instructed and waited to hear from him. After a couple of days, I called the office asking to speak to this person and was informed that he was actually retired but, he still (basically) drums up business for the firm (I'm sure there's an associated fee) I did eventually get to speak to one person who went over the discovery with me and said we'd speak again as we neared the court date (it was 4 months away at the time so I didn't panic). I paid the full amount well before my court date and would call the office from time to time inquiring about my case. The paralegals, or whoever these women were who answered the phones, were very short and placid, didn't know who my attorney was, none were familiar with my case, and they'd ask me the silly question; Do you want to speak to your attorney? UH...YES!!! Eventually I got a phone call back from a guy who sounded as shy as a second grader. I asked who was...He says his name. No I mean why are you calling me? He stuttered out (Not making fun of him) that he was my attorney...OMG!!! Just from the conversation I knew I was screwed. However, I proceeded and ask the status of my case. He replied that the office hadn't received discovery, which I KNEW was incorrect as the other attorney made it clear they had indeed received discovery. Now I'm getting anxious because this new person is supposed to be representing me but, he's not even up to speed on the case and court is now in 2 weeks. To make a long story short, I had to call back to the office several times because NO ONE seems to know anything, and learned only 2 days before court about the prosecutor's intentions. On the day of court, this guy is basically unable to get out a complete sentence, he's asking me questions about what I wanted him to do all the while I'm supposed to be getting facts and advice from him based on his conversations / interaction with he prosecutor. It was horrible; Folks in the lobby thought I was the attorney and he was the client. Anyway, I pulled out my cell phone right there in the lobby and googled another law firm, explained my situation, and he immediately advised to request a jury trial, send him a retainer, which I did...FF today 3/22/2023 he got the case reduced, the major charge dismissed and I received 1 year PBJ unsupervised. read more

I'm not even sure where to begin. I called late one evening in April, as I needed an attorney for my brother who had been detained. I'd been calling around to various places without success. Within 30 minutes, I received a call from Mr. Maronick. He was attentive, professional, empathetic, and really took the time to answer my questions. He set realistic expectations while providing a great deal of reassurance. I felt like he treated me like a real person and not just another case. There's so much more detail that can be added, but the gist is that we retained him for my brother's Habeas Corpus case, and my brother was approved and is now home. I cannot thank Mr. Maronick enough!!!! read more

Please do not put your need for legal representation in the hands of this law firm. The lawyer assigned to me was hard to reach, met me for the first time at the court 5 minutes before the hearing (he said he would be there 45 minutes before to talk things over), looked like he just came off a rough night (hair not combed, shirt tail hanging out, tie not tied), was unprepared (luckily I had hard copies of all the evidence I sent him because he did not have it and it was obvious he was seeing it for the first time when I showed it to him). Totally unprofessional. Never shown any type of account of how much time was spent by anyone (the lawyer, a paralegal, etc.) just charged a flat fee. Followed up with Mr. Maronick and was just told this lawyer was experienced and is very competent. Obviously, he does not care how the attorneys perform or reflect on his law firm, just that they collect a fee. STAY AWAY! read more

DO NOT HIRE Be warned !! Maronick , moronic, either way you spin it sounds like moron. So it's been like over two years but I'm still not over it. He sent some quack I've never seen a day in my life in place for my court hearing. WITHOUT my knowledge or consent. The judge was under the impression that I was on probation at the time I got my second DUI. That was not the case I got my second DUI while my first court case was still pending. Everything was happening so fast I had no idea what was going on, until it was too late. So when the judge smacked that gavel down and gave me 20 days in jail, at least I was smart enough to suggest weekend jail. That bought me enough time to hire a real lawyer and get an appeal so I would not have to go to a jail. I'm glad I was smart enough to think of that. But I wasn't smart enough to think to tell the judge that I cannot continue with the court case since my lawyer was not present, I didn't know who the fuck this guy was, and I should have spoke up.. But you know dumb kids getting in legal trouble what do we know, hence the lawyer. Like seriously I pay $4000 for a lawyer who doesn't know shit about me or even have enough brains to inform the judge these incidences were only a few weeks apart. The judge honestly thought I was on probation and then went out and got another DUI. Of course he would suggest jail time for that! All I know is I want my other $2000 back ya fucking crook!! :) read more

One thing that I have to say about Thomas J Maronick is that he is 100% straight up an straight to the point and upfront with my situation. I'm pretty sure that I wont ever need him again but if I ever need a lawyer Im for sure calling him. Thank Mr. Maronick you will be getting referals from me coming your way read more

Update--I probably drove this guy crazy. But my sons case was Dismissed/Expunged! Tom has patience & is to the point! HIGHLY recommend for criminal defense! He even had to deal with my son driving him crazy! No question or concern was left unanswered!!! Would hire for anything in a NY minute!!!! Thank you from the bottom of my heart Tom!!!! Previous Review!! So far so good. Hired to represent my son in Baltimore. Will update as needed. Retainer was affordable. Cell phone offered with about a day turnaround for response. Office location is downtown close to courts & central booking. read more

so be fully warned that the bad reviews you see from people and myself are in fact true this law firm is shady and all about money they don't care about your outcome of the case and will give you the run around at my first hearing no one even showed up and when questioned they women they have answering the phone acted as if i never retained them mind you i was paid in full and at my second hearing they send the most incompetent lawyer I've ever seen i could've represented myself and made out better with my TV Law & Order Degree it's was terrible even the other de sitting in the court room came and spoke to me about how bad of a job he did this place is a disgrace if i could leave no stars i would read more

The law office of Thomas Maronick jr is a joke. Bad experience all around. They do not communicate at all. They had a good address for a month. And try to say they don't have a good address that's why nothing was filed with the courts. I ask why this happend. And I got no real answer, not even a sorry. The lalayer Asher does not answer you back, phone calls or text messages. the girls that work the office are clueless. read more

I contacted this law firm for my boyfriend. He got a ticket out of state and we were concerned with points on his license. After contacting several law firms, we decided to hire the Law Offices of Thomas Maronick to represent him in court. It was the biggest bang for the buck (quality, result and affordability). The agent who talked to me initially was courteous, prompt, and added a personal touch to his interaction with us. The court appearance was scheduled the same day plus my boyfriend did not have to go. The attorney got him a "Not Guilty" result at the end. I'm really thrilled we picked this law firm. read more

Both Thomas Maronick and Shauna Lee did an incredible job with my son's case. Shauna got the court to reconsider and fix an incredibly disastrous medical situation with the best possible outcome. Shauna is incredibly professional, detail oriented, communicative and kind. She went above and beyond helping us out of a messy legal tangle, going the extra mile to guide us AND the court thru the necessary steps to get a medically disastrous situation rectified. I can't thank her enough for her stellar work. She's one of the best defense attorneys you can possibly find in Maryland. Thomas handled the original case negotiating the 3 charges down to the most minor 1. He never promised us more than they could deliver and was extremely communicative, even on weekends during urgent situations. I highly recommend this law firm in Maryland. read more

Got to see this guy in action for a family friend and he was extremely successful for his client!

I really enjoyed my experience with Tom he is very professional lawyer and always sympathetic to my needs thanks tom for your service

Great experience with Tom.. Hard working.. Dedicated and always willing to help and WIN your case! Oh and handsome too.... That never hurts! read more

I am from out of the area & needed an attorney to handle my case. I was referred to Mr. Maronick to handle a difficult matter where jail time was a strong possibility. Mr. Maronick discussed the case with me via phone conference explaining all possible outcomes & likelihood of each. He pulled no punches & did not try to 'bait' me by assuring me of a favorable outcome but he did lay out a precise defense strategy, which if adhered to could end favorably. I listened to his recommendations & finally had the pleasure of meeting him on the day of my case. He was able to get the MOST favorable of outcomes. He did so in a very self assured, knowledgeable manner all with a very calming demeanor. I hope to never personally need his services again for a criminal matter, but I would highly recommend this gentlemen to all who do. read more

I highly recommend Mr. Maronick Jr. The charges inflicted were removed because of his great work. I knew he was a great lawyer because he was compassionate, knowledgeable, honest, and patient. Mr. Maronick Jr. believed in client and fought for his client. I appreciate his hard work and dedication towards justice. read more

Finding yourself in a situation where you need a lawyer is terrifying. In my case, not only did I find myself in that position, I found myself in that position less than a week before my court date(part of it was my fault).The morning I emailed Mr. Maronick's office he was traveling. He emailed me back as he flew. I was given options as to how I wanted to proceed. My options were presented in a way in which I was able to make an informed decision, and within hours everything was handled for me. I went to court for two incarcerable traffic offenses (and I have a DUI under my belt from 8 years ago) and my disposition was probation before judgement. There are few things you can control when you go to Court. Nothing is a given. You CAN control who represents you. Mr. Maronick and his staff, are not incredibly good at what they do, they are also kind, respectful and patient. Those values go a long way when you are in a crappy situation. Those values speak volumes about who they are. read more