we recently went to O'Reillys, which use to be a Krangens. I took my dead battery in and told them…read moreI needed a new one, they told me that one of the poles were leaking fluid and it's not covered under warranty. Naturally I was a little upset and told them so. They said they would work with me. In the end they gave me the prorated price that I had in the beginning and the battery was alot cheaper than I expected it be. I didn't expect that from them but i appreciated it. Thank you

I recently had misfortune of having to frequent this establishment. I went in with a part that I…read moretold them Might still be under warranty. From the moment I mentioned warranty the lady behind the counter bombarded me with questions to the effect. Could your vehicle have caused the part to malfunction , could I have had something to do with it malfunctioning. I have been working on cars since I was 14 years old and I am 52 now. I think I know a thing or two about cars. As I mentioned before If the part was covered under the warranty Great, if not, so be it. I still needed the part. In the end I ended up getting a partial warranty price on a very pricey part BUT I sure could have done without the rude 3rd degree treatment. I left this establishment with a bad taste in my mouth.I wont be visiting this parts house again anytime soon. Sheesh.

My 75-year-old father came back tonight from a O'Reilly Auto Parts store, located at 4969 East…read moreKings Canyon Rd, Fresno, CA 93727, and felt utterly disrespected and disgusted with the unprofessionalism displayed by the supervisor named Javier and his staff tonight. My father (and my family) has been patronizing this establishment for decades for all of our car needs. The level of customer service at this location was always high quality and employees at various O'Reilly locations were always excellent, particularly helping the elderly. My father's visit tonight involved a purchase of a car battery to replace a dead car battery, which was still under warranty and previously purchased from O'Reilly. According to my father, he asked Orlando (the cashier) if he or one of the staff could help him install the car battery, which the store has historically done for him for decades. My father witnessed another employee concurrently installing another customer's car battery. Orlando said he couldn't do it, but would defer to his supervisor, Javier, to talk to my father. My father said it was Javier who was the O'Reilly employee that was installing another customer's car battery earlier. Javier spoke to my father and said it was O'Reilly's policy to not install car battery replacements for customers, even though my father clearly saw Javier install another customer's car battery replacement prior. Javier stated that it was O'Reilly's policy for employees to not assist customers with installing car batteries that are still under warranty. Whilst talking to my father, Javier instructed one of the staff to help another customer with their car battery; concurrently, Javier was denying assistance to my elderly father. Javier then scolded my elderly father and insisted that he purchase tools in the shop to do the install himself without any of the O'Reilly employees' help. My father said Javier rudely walked away while my father was still pleading with him. THANK YOU to a very kind fellow customer, Angel, who was looking around the store and witnessed the encounter. He approached my father to offer his assistance. My father didn't have any tools on him whatsoever, so he was resigned to purchase a $15 wrench from O'Reilly for Angel and him to install the car battery themselves, so that my father can make it safely home. When my father came home, he explained the troubling encounter with Javier to me. I've never seen my father so upset and gutted before. I immediately called the store, and Emanuel picked up. I asked for his supervisor, Javier's, last name, but Emanuel said that he didn't know Javier's last name and that Javier had gone home for the day. I will be filing a complaint with headquarters about Javier's subpar customer service tonight and his refusal to assist an elderly and long-time loyal customer. We don't ever want any customers, especially the most vulnerable like my elderly father, to feel belittled and small like my father felt tonight.

Sold something they don't need . Great place looks clean and…read moreclean. Friendly mask. Still can't get the right part. But nice people hard to hear them but great place to be.

I went in a few hours ago to pick up some car seat covers. As soon as I walked in I was immediately…read moregreeted by someone at the register. After browsing around and comparing prices on my phone, I decided on my purchase. There were other customers being helped, so I figured it would be a wait and I was okay with that. However that was not the case. As soon as I walked up to stand in line, an employee greeted me again and offered to assist me. They were patient as I fumbled to find a phone number that was linked to their rewards program. They chatted with me and never made me feel rushed. As I went to pay, I mentioned I had a coupon, but I didn't need it. They offered me a discount on the item that was way better than the coupon. The cool thing is that the item was already priced lower here than other similar stores. Bonus! Discount upon discount! What a great way to end 2023!

They really don't care about your business here. I went to their website and found the battery for…read moremy car that I wanted. I called them to make sure that they had one. They said they did. I told them I would be right down. I got there. There was an older gentleman behind the counter along with a younger guy. I told them what I wanted. The older guy said they have one but they don't install. I said well your web site says you do for no charge. The older guy looked at the younger one. The younger one told him I have never installed a battery. The older guy looked at me and said I can install it but I just started my lunch so you will have to wait until I finish. I told him no thanks, I would go some place else. Older guy told younger one to go next door (Pep Boys) and see if they can do it. Younger guy left. Came back in about five minutes and told older guy your son said he can't get to it for about an hoiur. I told them both I would go someplace that had labor available. It's hard to believe they let a $250 sale walk out the door so he could sit at the counter and spend his lunch time there.

Fernando at Noble Brothers did an amazing job. So much better than any factory spray in liner…read more These new F150's have these pro access tailgate's. Fernando has attention to detail because the liner underneath the tailgates accessory is perfect. Thank you guys! Will definitely be referring people your way.

We needed a hitch installed on our van, and Nobile Brothers made the entire process smooth and…read morehassle-free.

My car needed a change of rear bakes and my husband needed to go auto part to buy the parts needed…read more Once we we got the sales person Available was very quick and help us. He found the part in the system right away and gave us the price. We told him we were buying it. We revised the part and we bought it. It was a quick transaction. He was very helpful. I didn't get his name. We will comeback for sure. They have a great variety of auto parts for sale. Anything you need they have it. You can also borrow the tools needed to use for the replacement. You just need to leave a deposit. They want to make sure you bring it back. Also any oil of coolant, or any fluid they do have it. Very good.

Terrible terrible service the big tall guy was unable to help me and was very rude. I came here…read morewith a flat tire and I let him know that yet he just told me to go to aisle four. I bought the kit but I didn't know what else to do. I will never come to this AutoZone again this is the worst service I've ever received on top of that it's the first thing in the morning. Most time staff is helpful the toll gentleman at the cashier was neither friendly nor helpful I still have a flat tire and slowly have to drive away so someone else can help me.

Martin G was extremely polite and helpful. I bought some new windshield wipers and he put them on…read moremy car no questions asked. No attitude, just a big smile. I always appreciate that when people are asked to go above and beyond. Thank you, Martin!

Yay! They had the part we needed and they were holding it for us. Didn't have to wait long at all…read more Super nice guy. Very friendly. Nice, clean store. Right by McLane High School.

Excellent and fast service.Ramin was the employee that helped me and he replaced my car battery.He…read morewas fast and provided excellent customer service.I like how he was honest and provided good tips for my car.

I recently had to make a return after being given the wrong items at the AutoZone on Cedar, which…read morewas frustrating since I was trying to get my oil and air filter changed. Thankfully, I stopped by the Ashlan location, and the experience couldn't have been more different. The staff here was extremely helpful, knowledgeable, and patient. They made sure I walked out with the correct parts and understood exactly what I needed for my car. What started as a hassle turned into a positive experience thanks to their great customer service. I really appreciate the team at the Ashlan AutoZone for getting me back on track -- this will definitely be my go-to location from now on!

Every time the hubby gets a new pickup, this is the guy he heads to for a new bed topper. Super…read morenice guy. Quality products. Brand names...Leer, Snug Top, Are, etc. Decent prices!

After shopping around the Visalia area I found one spot that said they had a truck top for the back…read moreof my 2023 Chevy for $2800. However, once I got there, they said oh this top won't fit your truck, but I have another one that will, we can always paint it white to match your truck once the bill was worked up prior to agreeing to the cell. It was $3800 instead of $2800. Did not buy the camper. Shell went to Truck top and accessory shop in Fresno California and purchased a ranch top for the back of my truck for $2500. Great quality, friendly staff and will recommend people go to that business if they need a camper, shell or a tunnel cover.

Probably the best motorcycle dealership I've ever been to. Service and parts department are top…read morenotch. Highly professional, courteous, accommodating. Tremendous attention to detail. Very highly recommended!

Very friendly staff. I have taken my bike there several times to get serviced. They go over and…read morebeyond what they need to do to help their customers. They keep me well informed and do excellent, quality work. My bike is a bit on the older side but they are able to help me keep it running and identify any issues I had or informed me of any issues they saw while doing work. They are up front with pricing and provide excellent customer service. I will always go to them for work on my bike.

Wow, the service I received here today was superb. Talk about taking care of the customer, first of…read moreall, since I didn't have the receipt for my defective battery, the employees there helped me in every way they could to track the purchase, after many failed attempts, we succeeded. Only to find out the warranty had expired 6 days ago. After careful consideration and a conversation with one of the managers they went ahead and replaced my battery for free!! Technically, they didn't have to, but the fact they were willing to saris to their client speaks wonders of their team. Thank you guys!!

Very helpful Helped me instal my wiper blades on my car…read moreGerman vehicles are very hard to figure out how to out them on lol