Sold us a mod, not a disposable, that is messed up out of the box, couldn't get it to immediately…read morereproduce the malfunction at the store so apparently there's nothing that can be done. No offer to exchange, for same item, no offer to refund for selling us a broken product, just "the manufacturer is usually pretty cool about it"... Bro, you sold us a bunk product that's a fire hazard that theres no signage or anything about making sure it works, signage for disposables yes which makes sense, but for the more expensive mods, nothing no signage. Been coming here more and more, now I won't come back just based on this alone. Items that cost $50-150 and you're just rolling the dice if it's gonna work or not. As a business you also could just exchange it out or refund it and contact the manufacturer or distributor yourself to get reimbursed for them providing your business malfunctioning products, it's also a tax write off for lost revenue. We weren't rude or anything at all, neither was the guy who dealt with us. He was actually very polite. Also this isn't days later, it's literally 2 hours later from original purchase, the same dude was still on shift and remembered us and walks straight over to us lol. We ended up going to Wow Smoke down on little rd, our regular shop for 3 years straight, and one of the managers was there and conveniently on the phone with the distributor(who happens to be the same distributor for Stay Lit) when we explained what just happened at Stay lit, the distributor immediately offered us a discount for another product over the phone. Lesson learned, business lost, and the one juice I was coming to Lit for, like the literal reason that kept me coming back, now Wow is going to special order it for me and call me when they get it in. Now THAT is how you do customer service.

Very good all around Head Shop. Everyone is welcome and they have a wide variety of THCa items.read more

Great prices on cigars! The staff is friendly, and willing to assist customers in finding what they…read moreneed.

they are not always open when there business hrs say otherwise and no one answers the phoneread more

Fifi is the sweetest woman and she was so helpful. She helped me find the right product even though…read moreit was less expensive than what I was looking at initially. She cares about the customer and not just the sale.

Woooow!! So much beautiful blown glass & so little smoke time! If you enjoy interesting, unique &…read morebeautiful smoke products its worth a trip to this nifty-named shop Friendly management !!

Only sells certain pipes and overpriced. Many better stores in town. Wouldn't recommend at allread more

Best in Pasco County. Helpful staff, HUGE supply…read more GO HERE!!!

Amazing selection and wonderful customer service! will continue to use for years to come for all of…read moreour needs! Jess M

Horrible selection, fake products , clueless staff and what kind of smoke shop sells frozen british…read morefood ??? the low reviews speak for themselves. Theres waaaay better options around

From the owner: Pipes, Vapes, Mods, We have it all and great prices tooread more

Great selection and great customer service. Staff is also knowledgeable if you have questions about…read moreglass. Would recommend.

I go here due to it being local. But the establishment is super friendly, they always have my…read morefavorite vape pens. And they give me a veteran discount. If you reside in Port Richey, FL DNA smoke shop is the only choice.

Service was top notch. I was interested in learning about a new-to-me product and the guy was super…read moreexplaining the options to me - knowledgable and patient. Location is very easy to get in and out of, right on US 19.

I love these guys! They run a fun shop and are incredibly knowledgeable and just great to see every…read moretime I stop by. Excellent selection and a legitimate customer rewards program. Prices are reasonable too! Lit is

So I have become a regular customer of Tobacco Depot in New Port Richey at Congress and Ridge…read moreAvenues. This store has a huge selection of cigar and cigar accessories. If you become a member of their program, at no cost, you can accumulate points for money off your future purchases as well as monthly specials. The price of cigars here are very fair. They also carry a wide range of vape products and cigarettes. You ca also play the lottery here for scratch offs. The staff is always friendly and ready to help with suggestions. There is a nice cigar lounge in the store as well nicely done with a TV and coffee. So if your in the area it is definitely worth checking out.

This place is awesome, this new location is such an upgrade and has an even bigger selection of…read morecigars. The staff here are amazing, I called about a specific cigar I was looking for as I live about a town over and the guy actually called me back after he found it. (No tobacco, cigar shop or even any other business establishment has ever called me back before) That's top notch customer service right there, needless to say I drove right there and bought a handful. Will 100% be returning, my new go to shop. Absolutely worth it and their lounge is amazing. If you live in the general area and like me would have to drive all the way to Tampa to the giant cigar shops / lounges, then save your gas because this is the spot !