Unprofessional and unreliable. We scheduled a piano tuning well in advance. Although his charging rate went significantly higher than the previous, we still agreed to have the work completed. At the last minute, he cancelled saying he was sick and tired from "doing personal training and yoga". We had arrived home early from work to accommodate his schedule and asked for a $10 discount to which he agreed. At the rescheduled date, he went back on his word again and said he would not give a discount because "he had to pay for Ubers" and "because he had never given discounts for canceling on clients or because he inconvenienced them". We responded that we would be having someone else doing the work. He's irresponsible, unreliable, and doesn't keep his word. read more