I think they could really develop this Marks and Spencers store and make it more larger inside by rearranging the aisles and products around. Instead of having some clothing range downstairs, put that upstairs where the rest of them are, bring some more food products downstairs and make it not so compacted, as for they have very small aisles. They should keep the fast on the go food displays close to the faster tills and keep the other tills away from it. The store inside needs more workers on the tills because they always are busy inside. There kitchenware is rather small and could be more larger. They got a coffee shop on the second floor which is nice for light refreshments. Inside the lighting could be improved too, so its more brighter and not half a sleep looking. The advantage is that the product quality is very good. read more