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Marks and Spencer

3.3 (16 reviews)
ModerateDepartment Stores
Open 8:00 am - 7:00 pm

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Qype User (Flic…)

The best thing about Marks and Spencer's Cafe Revive is that it's found right within the shop, so if you're like me and can't stand hours spent wandering around huge department stores in search of one little thing, it's a welcome sit-down. The other great thing is its chocolate sticks, which you dip into hot drinks for a yummy, gooey treat. However, that's about it. The food is quite tasty, but there's not a great range. It's mainly sandwiches and cakes, and when I went with a vegetarian friend, there was only one vegetarian option, which was egg salad sandwich. Not much for vegans then. There's often a tempting couple of cakes advertised on a board each day, but a lot of the time there's no sign of the promised goods, so you're resigned to prepackaged biscuits or cake bars. The crisps are good quality but expensive and this rip-off theme is unfortunately a recurring one. The cheapest sandwich is £2.80 and no amount of gooey cheese can really compensate for that (especially when they burn it, like they did mine!) and although the smallest hot drinks are about £1.15, the bigger ones dramatically go up in price to rival Starbucks prices but without the quality. Last time I went for the deluxe hot chocolate, but they'd run out of marshmallows and sprinkles, so instead I just got lots and lots of squirty cream, so I ended up with nearly £3 worth of squirty cream which I had to battle through to get to my chocolate. A sandwich, hot chocolate and millionaire's shortbread came to over £7 - definitely not something to do every day. The service is friendly, but very slow. I think this is a place to go for a good natter with friends every now and again, but not when you're trying to grab a quick lunch and move onto other things.

M&S, Oxford

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11 months ago

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Review Highlights - Marks and Spencer

The ground floor houses women's wear, including the stylish per una range, along with a large food hall.

Mentioned in 5 reviews

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Freds Discount Store

Freds Discount Store

3.3(6 reviews)
1.0 mi

I really wish I'd discovered this sooner. It makes up for the lack of a Woolies in the town centre…read more Bits 'n' bobs and everything in-between with an old-fashioned service and casual, friendly attitude which you rarely see anymore. The prices are great, the quality can be beaten but is good considering the price, and they're bound to have what you want. The only trouble is trying to find what you want and leaving without buying hundreds of extra gadgets that you really can't live without!

This store has got so many bad reviews that decided to exit Google, so you can't find any Google…read morereviews for this shop anymore. Those reviews here belong to a long time ago when an old lady was managing the store and customers were happy. As long as Abdul, the new agent is running the store, it is awful! In fact the current seller of this shop is not a normal person at all. The shop pretends to be a cheap place, while has some bad quality stuff with triple the price of similar stuff in other shops and never cuts a key which can work at all. The man in the bright day light takes your money without any shame and then accuses you of racism! He charged me £7 to cut 2 keys, not working. twice I took them to the shop for a refund. The third time he refunded me on my debit card. The next day I checked and realized rather than refunding he had taken another £7! I went there, burst into anger and asked for my £14 or will call the police! He was laughing at me what did the police do? When he noticed I was serious, refunded me in cash. There was a CCTV there, recording all that happened. He lied to the police I spat on him and called him a bad name! It is now recorded in the police station. In the future, be aware if he wants to play the race card, he has at least one record in this regard at the police station BE MINDFUL WITH YOUR CREDIT CARD, HE GETS MONEY OUT OF IT WITHOUT YOUR CONSENT AND WITH NO SHAME, IN THE BRIGHT DAYLIGHT!

Argos

Argos

3.8(4 reviews)
0.1 mi
££

If you shop at Argos at a less busy time they are quite happy to unpack the goods and let you…read moreinspect them - I once had a long discussion with a very helpful lady about kettles. We unpacked three before we found one with a spout wide enough to go under the tap so you can fill the kettle without lifting the lid which, strangely wasn't something the catlogue description had mentioned. They'll swap things without quibbling. You can use the web to check if they have things in stock and to reserve them so you can pick them up later. And the reason they get the 5 stars is that today the staff were all very understanding when I asked if I could bring my bike into the shop. I'd left half my bike lock at home and needed a new one but I didn't have anywhere safe to leave the bike while I bought the lock. The staff didn't mind. In fact they even tried to speed up the purchase by finding the catalogue page with the bike locks for me.

Argos is fun because of the novelty of ordering from a catalogue. For those who've never…read moreexperienced the way it works, it's a relatively small shop containing mainly catalogues. You find the item you want, type its number into a little calculator gadget which tells you how many are in stock, then pay for it and wait for your order number to come up on a TV screen, at which point you run to the till, triumphantly brandishing your receipt, to collect your prize, which is usually in an obscure box or package, making you look really mysterious. They've got pretty much everything here, from furniture to toys, to electronics, sports equipment, jewellery and gadgets. There's usually a good range for each product, meaning several hours of painstaking decisions between 10 sorts of kettle. The descriptions aren't as good as seeing the items themselves, but it's just about worth it for the fun of waiting for your number to come up. For some products, you can get a good deal, such as MP3 players and games consoles; for others, such as camping gear, Argos is definitely a budget brand and should be approached with caution. The Oxford store is quite scruffy with pages coming out of the catalogues and always, inexplicably, hundreds of pushchairs and whole families standing around arguing.

Laura Ashley

Laura Ashley

2.5(2 reviews)
1.9 mi
£££

Exceptionally poor customer service at Laura Ashley store in Summertown, Oxford:…read more I have just encountered possibly the worst customer service at Laura Ashley "Home Furnishings" store in Summertown, Oxford. The store manager was so appallingly rude to me that for the first time I feel compelled to write a negative review and complain to the head office. In summary, do not shop in this store. I telephoned the store to check stock availability and sale price of an item. I spoke with someone who confirmed both that the item was in stock at the store and that it was indeed on sale at the price specified. About half an hour later (5min before closing) I arrived at the store. Although the item was available, it was not priced at the sale price. I explained that I had just called and had had the sale price confirmed. While we were trying to this sort out at the till, the store manager arrived. She proceeded to tell me that I incorrect about the price and that I could not have possibly phoned their store that afternoon. I later double-checked my phone records and had indeed called their store. The store manager was extremely unhelpful and continuously interrupted me and then proceeded to argue with me in a loud and hurried manner. I felt that she was trying to push me out the door. She repeatedly told me that the price they had today was the price stated and that was the end of it. The only concession she made was that they would place the item on hold for me and I could come back for it another day if the price dropped. I found her manner exceptionally rude and completely inappropriate for someone working in professional customer service. In fact, the other two sales associates in store were much more courteous. While I am happy to waive away the actual sales incident, it is the manager's rude conduct and dismissive manner that cannot be excused. I have encountered bad customer service in the past, yet nothing as extreme to prompt me to write a negative review and a letter to the main office. I am resolved to never shop at this store again.

This is a nice store with a good range of homeware items. I went during the January sales and…read morepicked up a few bargains with many smaller items at least 50% off. I primarily went in to buy some wallpaper but they didn't have the particular design that I wanted in stock so could either order online (with a delivery charge) or get it delivered to the store (free delivery). I chose the store option to save on the delivery. I was told they have deliveries on Mondays and Wednesdays. I had ordered it on a Wednesday so was hopeful that it be in the next Monday's delivery but it wasn't, nor the next Wednesday. It finally arrived the following Monday so that was almost two weeks after I had ordered it. Whilst I wasn't in a particular rush for the wallpaper, having to wait nearly two weeks these days when you normally only have to wait a few days for a delivery seemed an excessive time to wait. Especially since I'd ordered something from Marks and Spencer to be delivered to their store which managed to arrive only 3 days later. The staff were helpful and very friendly though so perhaps the manager referred to by JB-reviews has since moved on!

Unicorn - appearance of the outside

Unicorn

4.5(2 reviews)
0.2 mi

There are treasures to be found here, but I warn you it is not for the faint of heart. Heed my…read moreadvice, you need to be both mentally prepared and determined to emerge with a successful find here. Racks are overburdened to the point that if you manage to pull something out, you will not be able to shove that hanger back in. The shop pieces are mostly better for women than men, unless you're looking for nice blazer, jacket, or costume. There are quite a few nice menswear pieces in there. And if you have a specific style in mind, for example, a nice tweed, the the owner lady definitely has some kind of mental catalog of her stock. So if you feel overwhelmed, she can pick some stuff out for you if she has an idea of what you're looking for. Prices aren't the cheapest, but this place is a treasure trove of vintage one-offs if that means any added value to you. Also, no price tags. She prices items as you ask her. From what I gather, it depends on the age and value of the brand.

Like walking into a giant dressing up box. Fancy dress, tea dresses, jazzy shirts and net skirts. A…read morevintage wonderland. You will need to rumage as there are bundles of clothes EVERYWHERE and only really space for 3 people to stand. I brought a black waistcoast with silver hearts from the 60's for £15 :) The reason i'm not giving 5/5 is because its frusting when you find one great shoe- but not the other! One very sweet lady who works there. If you are looking for something in particular she will tell you if she has it or when she thinks she will have. Opening times: MonSat 10am5.30pm

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Unicorn

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Marks and Spencer - deptstores - Updated July 2026

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