Marks and Spencer Kendal has an excellent food and drink area, and is generally well catered for in the clothing departments.
It is badly let down by its provision for men's suits however. This area is left completely unmanned, leaving the customer to flounder trying to make sense of the various combinations on offer.
The suits themselves are displayed haphazardly, with very poor choice on offer regarding sizes.
One suit range was even being sold with a suit jacket a different colour to the trousers!
Upon asking a member of staff for help, blank expressions were received as they don't "usually look after the suits".
All in all, given that this is Marks and Spencer, the whole experience was catastrophically dissappointing.
Kendal has a Beales store in town that has an amazing range of suits on offer for all price ranges so they ultimately took the sale of a new suit. read more