The one major disappointment with this store is the lack of staff around, especially on the tills. However the food hall is superb with lots of great bargains - the cooked crispy bacon is awesome and the selction of chocolates is great - usually reduced prices or speciall offers. The alcohol section is pretty good with a decent selection including some nice red wines and port. The clothing ranges are quite good although the prices are a little high - wait for the sales when they really slash the prices. Their own brand lingerie is of a high quality and very feminine and matches any of the major name brands. The staff are very good, knowledgeable and friendly. There is also a nice cafe situated on the first floor which is often very busy due to it being excellent. Toilets, including disabled and baby changing facilities are also available on the first floor. There is an escalator and a lift to the first floor. read more