All the providers here are knowledgeable, honest, kind, and strive to provide you with the highest…read morequality care. It's a bonus they have a Cadillac location too!

Care is the best! Dr. and staff are professional, caring, and thoughtful! So glad they are here to…read morecare for patients like me and my husband!!

Dr. Prevost-Blank is the best Dermatologist, possibly the best Doctor I have ever known. I am 68…read moreyears old and have been seeing her regularly for many skin problems, mostly benign keratosis, but she has caught some more dangerous moles over the years. She has kept me from looking like an ogre, and for this my vain self is very grateful. She is sympathetic while causing pain. So have to say she's got an excellent bedside manner! You will know when you meet her that she genuinely cares about her patients. I feel lucky to have found her, for sure!

They show up to Pride events as if they are allies, but I found they are transphobic. I told them I…read moredidn't want what was "assigned at birth" on my record and they should leave what I entered on intake forms. They said ok but then changed it without telling me. I had to find out when I saw it on the end of visit sheet. They never discussed it with me, just went ahead and did what they wanted to MY record. They refused to change it back stating that doing so "wouldn't reflect reality" and "would be false." That was right after telling me how proud she is to work for a clinic that supports the trans community. That isn't support, it's the same bigoted rhetoric used on trans people re birth certificates, state IDs, passports etc. It's the same hate being thrown at us from all directions now days. They claim it'd somehow be illegal to have a correctly matched gender on the record, which is ridiculous since it's just a demographic box. Being trans is documented in the medical part of the record. They claimed it's for preventive care and that the EHR would recommend the wrong care, as if providers can't think through that with their individual patients. She used an example for something which wouldn't apply since I no longer have those parts and, by her logic, trans women on hrt would never be recommended mammograms. She made a lot of other nonsense claims but the reality here is that trans people have different medical needs than their cisgender counterparts and adding a wrong gender to the medical record does nothing to address that reality. My record at Munson was my correct gender for many years and there was never a problem so these arguments are nothing but gaslighting. Trans people deserve to have correct records same as birth certificates and other documents. I thought the call was in good faith but it became clear that she had only called me (my complaint was sent in writing) in order to be condescending and rude. She kept saying I understand your perspective then immediately told me it's wrong while repeating the same illogical, made up, bigoted reasons and claiming she's not medically trained when asked for specifics on things she was stating. She wasn't trying to understand anything, rather she was gaslighting me. It was all yet another horrible experience with transphobic medical providers. The worst part about this one, tho, is they're constantly pretending to be allies. They also demanded urine drug screens and controlled substance contracts for prescribing a hormone I've been on for nearly 20 years. Never had any issues and never had anyone ask me to do that in all that time. They were unable to provide any medical or legal basis for this but continued to demand it anyway. She said they can still provide me other healthcare and seemed shocked when I said no. I'm supposed to be ok with getting care from a clinic where they not only disrespect me on my record but also refuse me medically necessary care that I've been on for decades, with plenty medical documentation behind it, solely because I won't sign some b.s. contract or submit to urine screes neither of which have any medical or legal basis. Any provider who would ignore my extensive medical documentation and repeatedly dismiss how I feel about their bigotry and medical coercion, and who would gaslight me when I complain about it, obviously does not have my best interest in mind so why would I want any care from them?? I thought it was interesting that shortly after receiving my complaint the medical director gave notice. He didn't state his reasons. Maybe it's because they are hateful hypocrites or maybe it's because they aren't actually following the law wrt nurse practitioners who are not independent practitioners in Michigan. At this clinic they do not have a real physician overseeing their nurse practitioners in the way the law states they're supposed to. I don't know. All I know is they are NOT allies to transgender people and I'd recommend going elsewhere if you're trans.

They are nice to your face. They have zero problem solving skills. They love referring people…read moreelsewhere if you have more than one issue.Once you have any psychological or psychiatric issues you're told to go somewhere else. They have no problem getting you all set up and doing consultations and hour long therapy sessions only to tell you that "you're not a good fit" just be cautious about using them. Honest to your face they seem helpful .

had a face lift with Dr Jeffries. Very very expensive, was not worth…read morethe expected results. After one year, my face still looks like I did not have anything done. Disappointed! Not worth the pain or $$$$$.

At 62, I paid for a hemi face lift, upper blepharoplasties, and a lateral brow lift. There was very…read morelittle if any difference made. The before and after pictures showed a marginal change under my chin area. Dr. Jeffries did agree to a redo brow lift and again, very, very little change. I still have excess skin hanging around my eyes and my eyebrows are almost straight across instead of lifted at the edges. My significant other, my friends and my family did not notice any change. In fact,they didn't say anything. I feel rediculous and sad after spending thousands on these procedures. I am not a rich woman and will never get another opportunity to try this again.

I don't know how they have been able to stay in business without a formal action from the State or…read morea civil lawsuit against them. Discriminatory medical assistants and negligent practitioners. I have only had negative experiences here and the staff will actively argue with you and lie to cover their total lack of professionalism and their incompetence.

Judy at check in was the sweetest lady ever she was very kind and made the experience great!…read more she needs a pay raise!

Horrible staff to deal with, changes surgery dates and scheduling personel gets very rude when you…read morehave issues with dates being chnaged, stay away!

In the past, I've had great experiences with Dr. Eby, a brilliant and skilled opthalmologist…read more However, during my last two visits I have been very unsatisfied with the person doing the eye exams for her. The entire process felt rushed, and rote. The assistant seemed bored and only half present, which makes me wonder how thorough and accurate she was. I also felt a bit rushed when I asked about a laser procedure that would help improve my vision after having had cataract surgery on my right eye last year. I left not really understanding much of anything, and questioning what I need or don't need. I should've asked more questions, but, again, I felt rushed. I do give 5 stars to whoever took the photos of my eyes prior to the exam. She was bright, kind, and more than happy to explain things. When there are such large numbers of patients being seen on a daily basis, maybe it's inevitable that we begin to feel like moving parts on a conveyor belt of an assembly line. It might be time to look for a smaller practice.

They seem to be very kind and able. However, when I needed a foot specialist to deal with my severe…read morebunion, the doctor did not approve bunion surgery, yet referred me to a local surgeon. He did the surgery and I'm pleased because I can wear shoes and walk now. Also, during Covid times, I was vaccinated, but was told that I was lying and would not be allowed into the clinic. I was vaccinated and it is in the county records. Also, they do pelvic exams, but didn't seem to know how the tools work. I was pinched and shoved in the vaginal area. There was no other person in the room when these exams took place. It was painful to walk afterwards.

My family and I receive our primary care from the providers at this practice. We have received…read morecompetent and responsive care without exception for the last eight years. I have observed that the practice has made recent administrative improvements to address some of the issues raised in other reviews. I appreciate that they serve as a teaching site for healthcare students. I would recommend Dr. Paquette, FNP Littlefield, and FNP Lowe without reservation.

The talented Dr Nemec is now a part of this team! He does all sorts of lower body orthopedic work…read more He completely reconstructed my foot due to deformities and bad tendons. I was crippled in a brace. He did 9 procedures in all. It was a very long difficult recovery but I have a beautiful brand new foot now! He has only highly competent staff working for him both in the offices and the OR. His OR team is the best! Thank you so much Dr. Nemec and staff!

Instead of focusing on my care I had to listen to the staff's heritage history, which is not the…read morereason why I visited the office. It took the doctor two second to tell me my case is inoperable but gave no advice or other treatment options to ease my pains and discomfort. So pooey on him. Also the billing staff sucks royally!!! given the fact I am a biller so I know my stuff, they wanted me to pay for the whole visit eventhough they participate with my insurance. I gave them $100 and told them I will not see the doc if they charge me for the full visit. The receptionist promised me I would not be charged.. After several phonecall or left messages I am finally getting my overpayment back, so i was promised I dont have it yet. Could not recommend this place for anything.....