Rudest, most ARROGANT owner (and staff) I've ever dealt with in any sphere. I went into the shop to buy something and was made to feel like a complete nuisance. While there I foolishly enquired about sewing classes as I've never owned a sewing machine before and was told he'd give me a lesson & I was to phone Thursday to make an appointment, which I did. On phone he gave me a date. When I asked for a time he said anytime but each time I suggested he said no, like I was an idiot, then said he'd only do 11! Very strange. Then he said he'd only give me one hour of his time , no more as he's busy, as if he was doing me a massive favour even though I was paying. Then he basically inferred I was stupid to need a lesson as it's a basic machine! All of this in an arrogant hectoring manner. Told him not to bother. Absolutely awful & abnormal behaviour. I must assume they're very successful and don't need to be polite, or even normal to new customers read more