UPDATE: After posting this review, Mark retaliated against me and submitted a bill to collections for a new policy I never agreed upon. He then continued to ignore me as I questioned what this bill was about. After multiple attempts to get him to do his job and respond, he instead, had his wife/daughter reach out to me instead with a generic response and then she followed right in his unprofessional footsteps and never responded again. These people are scam artists, very spiteful, money hungry, unprofessional crooks. Buyer beware!! Mark is ignorant and money hungry and has the poorest customer service skills I have ever experienced. It's like pulling teeth getting assistance and/or a response, and my policy goes up every 6 months even without any accidents or tickets, less driving, etc. Riddle me that! The answer to every shady move is "I've talked to the billing department, but unfortunately they can't help you..and neither can Mark..??" Time for a change! read more

Mark has been a great agent for our family. Prior companies were willing to take our money and never evaluate our needs. Mark won our business by making sure we had the coverage we need for a growing family. Great guy, family man and always looking out for what's best for our family. read more

Mark of the Looney Allstate Agency has always taken the time to answer all my questions and to keep in touch to make sure I have adequate coverage that meets all of my needs. read more

We continue to be impressed by the service at The Looney Agency. Mark Looney is always professional, efficient and friendly. We are impressed with Mr. Looney's competetive rates and he is always available if we have questions... read more