Exceptional Service - Felicia is the Insurance Agent Everyone Needs!…read more I cannot say enough great things about Felicia and the level of service she provides as an insurance agent. Working with her was one of the most thorough and reassuring experiences I've ever had when dealing with insurance. From the very beginning, Felicia took the time to truly understand my needs. Instead of just quickly providing a quote like many agents do, she asked thoughtful and detailed questions about my home, lifestyle, coverage concerns, and even potential risks I hadn't considered. It was clear she wasn't just trying to sell a policy -- she genuinely wanted to make sure I was properly protected. What really impressed me was her ability to explain complex insurance terms in a way that actually made sense. Insurance can be confusing, but Felicia broke everything down clearly so I could understand exactly what I was paying for and why certain coverages were important. She made sure there were no gaps in my coverage, which gave me a lot of peace of mind. Another thing that stood out was her professionalism and responsiveness. Anytime I had a question, she responded quickly and with detailed information. She never made me feel like I was bothering her, and she was always willing to walk me through different scenarios to help me make the best decision. Felicia is also incredibly proactive. She looks for ways to save you money while still maintaining strong coverage, which is something I truly appreciated. It's rare to find someone who balances affordability with protection as well as she does. In a world where many people feel like just another number, Felicia makes you feel like a valued client. Her knowledge, patience, and dedication to making sure her clients are well insured truly set her apart. If you are looking for an insurance agent who is knowledgeable, trustworthy, responsive, and genuinely cares about protecting her clients, I highly recommend Felicia. You will not regret working with her! 10/10 service -- I wish more professionals operated with the same level of care and integrity.

Paul is the best agent I have ever worked with. He makes sure you understand your policy and…read morediscuss any changes that may be needed. I would recommend him to anyone looking for insurance services.

Stay away!!! He's a total scam artist! State Farm should take away his license. He recently stole…read moremoney from me by calling his credit card company to dispute charges after signing a contract. He should not be in business

Yusenia is amazing! Excellent customer service and always on time resolutions with any issues I may…read morehave. Overall, great person to work with.

I've came from many generations that are insured with State Farm Charles McGhee. Everyone in my…read morefamily has Charles. His staff is very sweet, polite, very professional. Anytime I need something emailed to me they are very quick on emailing it, also if I leave a message I get a call back within the next 10 mins of my call. I don't think I would ever switch.

I called to get insurance after not having any for awhile, with no trouble at all and being very…read morefriendly Tami and Ariel stepped up and got the job done. If/When I forgot something they reached out by text to remind me and see if I need help to get it completed. I couldn't imagine the whole experience going any easier or with more customer friendly help than at Rosenwinkles! Great prices too!

I don't do that any reviews but I had to give this one. Most reviews are about things that are…read morewrong with the companies, but I don't see what anyone could say wrong or bad about Rosenwinkle's. I've been with them going on 6 years now and so proud and honored to be part of them. they go way above and beyond..and they treat you like family.They are highly respected in the insurance field, and many other businesses. I am retired and a woman and it's been hard to find businesses that deal honestly with me. They not only deal honestly but they definitely go to the mat for you. They are never too busy to answer questions. They really listen to you.Rosenwinkle Insurance is where you should take your business...especially if you are a senior. Great price...great service. You Go Rosenwinkle's!!!

Linda was very professional and patient in helping us to navigate the process of getting…read moresupplement insurance. We highly recommend her for all your needs Bruce and Jana Witlock

Exceptional service! Tim was with us through a new home purchase, reviewed our previous auto…read morecoverage and saved us big money! Not only is Tim knowledgeable about the insurance industry he will take the time to offer you the best solutions for your family. Make the switch to Farmers and Tim Wolstenholme agency and you will have a partner who has your well-being in mind.

It was just a little thing. (a rock chipping our windshield) But when I called Kenya, she explained…read morewhat the procedure was and how to go about doing it. She made the process painless. YES, she is my agent, but I was treated like a family friend. Thank, Kenya!

I've been with Jim Fuentes' agency for about 10 years. I have my auto, home, and an umbrella policy…read morewith State Farm. I've been to his office many times, I've seen him three times, and spoken with him twice. For some years he had a wonderful, knowledgeable, and very helpful lady working for him (Marge, I believe?) whom I dealt with when I needed assistance, but she seems to be gone. State Farm is a reputable insurance company that has been wonderfully helpful after auto accidents and wind damage to my roof. Because I liked them so well, I made an appointment with Mr. Fuentes to meet with myself and a business owner friend of mine to see if my friend might like to move his insurance to State Farm. Mr. Fuentes did not take the time to sit down with us, but happened to be walking into the office (the second time I saw him, actually). He walked up to us, greeted my friend, ignored me, and said, "Good to see you again." My face was in my palm and, needless to say, my friend did not move his considerable insurance coverage to State Farm. Recently I had a fender bender and called the office to report it. I got their voicemail at 4:20 on a Wednesday afternoon. I reached a person (not Jim) Thursday morning to proceed with my claim. I called the office again Friday before 4 pm, and the following Monday at 3:23 pm. No answers. No call back on Monday after leaving a message. Sheer inertia is the only excuse I have for still being with this absentee agent. The company handles the claims itself, and there isn't much for the agents to do, except BE THERE for their customers when they need an agent to help them out, or somebody wants to purchase insurance. At Jim Fuentes' office, a customer can't even reach so much as a staff member on the phone during business hours. So, I'm sticking with State Farm, but I've left Mr. Fuentes, finally, regretting the money he has made from my accounts without personally making any effort, when another agent who actually cares about his customers should have been profiting by actually doing the work.

I've done business with Jim Fuentes on numerous occasions, and have found him to be a consistently…read morehard, energetic worker with an extensive knowledge of the Insurance market. I hope to continue bringing my business to him in the future. Thanks, Jim!