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Mark J. Schwitz, DDS

5.0 (1 review)
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1 year ago

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Dental Specialties of Monmouth County

Dental Specialties of Monmouth County

3.0(4 reviews)
0.4 mi

This orthodontist office is absolutely terrible. I have never left a review for a business until…read morenow. At one point they did not have an orthodontist for five months to see my kids then they canceled appointments repeatedly and never called back. claimed they put through paperwork with insurance but when we called insurance they never had.They've now moved in next-door with Amara dental and the same issues are happening. Their x-ray machine was broken one day asked us to come back the next day when it was fixed. We did that and then they told us we needed two different types of x-rays but the other machine was broken so we would have to come back again the next week.An appointment made three months ago and we show up at 9 AM on our day off and the orthodontist is not in and they claim to have tried to call us which they absolutely did not. If the insurance hadn't paid them completely already I would have switched orthodontists a long time ago! This office is a disaster

I was forced to put the one star in order to write this review so please disregard the one star, I…read morewould have made it zero stars. I have never in my life wrote a review on a business good or otherwise until today. It took over 40 years of my life to get here. This is the worst possible establishment you can take your kids to. They only care about taking your money, nothing else. My son has not seen the dentist since November 2023, we are in March now of 2024. He has braces. They have cancelled the appointment every month so far with an excuse every time and no back up dentists in the office to see him. They just make another appointment in another month and call you the same day to cancel. Every time. We paid for these braces already so they could care less! Do NOT take your kids here!!!!!!!!!!!! I have had nothing but aggravation with this place!!!

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Eastern Dental - The tree of life

Eastern Dental

1.9(55 reviews)
3.3 mi

I've been a patient at this dental office for approximately 14 years, and until recently, I never…read morehad any issues. Unfortunately, that changed when my daughter needed care beyond a routine cleaning. She had her wisdom teeth removed in December. At the time of service, we were told the procedure would cost one amount. Later, I discovered that a different and higher amount was billed to my account, and neither the amount paid in the office nor the amount later billed matched the Explanation of Benefits (EOB) from our insurance company. We were also charged an office visit fee for the post‑operative follow‑up appointment, even though we were advised multiple times that the follow‑up visit would not be billed. I've been calling the billing department since early January--over four months--to resolve these discrepancies. Each time, I'm told there is no office manager and that the billing department cannot get anyone from the office to return their calls. While waiting for my daughter during her appointment, I personally observed several front‑desk errors, including scheduling mistakes, the wrong chart being sent in with a patient, and a billing issue being discussed at the desk. These types of administrative problems are something I've only started to notice in recent years, which made the unresolved billing issues even more concerning. With no resolution and concern about being sent to collections, I ultimately paid the bill to protect my credit. As a long‑time patient, this was deeply disappointing, and I hope the office improves its administrative organization, billing transparency, and communication.

Stay far away from this practice !!!! They tell you that they are in network with your insurance…read moreand they aren't and you will get billed. They told me I needed to get a deep cleaning which wasn't true just to pad the bill for insurance . The dentist Fernandez and office manager Jackie were very rude and not professional. Very bad experience and my insurance company isn't paying them because of lying about being in network.

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Eastern Dental
Eastern Dental
Eastern Dental

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Advanced Center For Orthodontics

Advanced Center For Orthodontics

5.0(5 reviews)
8.2 mi

Yhe staff is just phenomenal. I love this place. A a a a s s. S s a a a. A a a…read morea a. M m m m m mm m n m. M n. A a. A a a a a a. A a a. Z z. Z z z. S z z. S s s s s. I i i i i i. I ii. Ii i. I. N n. J n n n n n n. G g g g. G

So let me tell you... I had an ortho emergency, as in, during a trip back east, I may or may NOT…read morehave eaten something that was heavily frowned upon by my orthodontist... However, as luck would have it, something broke off, and I had a wire digging into my gums... Can I tell you how NOT sexy that is when you are bleeding from your gums?? So I figured, I need to find an ortho and it should be a simple fix... How wrong I was... Nobody wanted to even look at my teeth, because "not the original Orthodontist who did the work..." I offered cash (who doesn't like cash these days??!!) and nobody would do it... Not scheduled to be home for another two weeks, I almost contemplated running to Lowe's, buying a pair of metal cutters (or a hammer) and snipping off the brackets myself... Enter, Dr. Chung... Can I tell you his bedside manner is EVEN better than my doctor back home?? He told me the difficulties that could persist, but would take a look and see what he could do... Not only did this guy contact my ortho, speak to him directly, get permission to view my file / x-rays, he fixed me right up... To top it off, he absolutely refused, REFUSED to accept any form of payment... Floored... I don't know what to say, except for the fact that beyond humbled by my experience here in Jersey... Side note... Cleanest office I have ever been in... I would contemplate eating off the floor if i dropped something... Some places the 5 second rule is not applicable... Not here... You can stretch it out to a 50 second rule... Thanks again, Doc... Seriously, I hope for nothing but the best for you and your practice...

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Mark J. Schwitz, DDS - orthodontists - Updated May 2026

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