Outstanding Expertise & Support!!…read more I cannot say enough good things about Steve, the owner of Big East Environmental. I had water damage in my attic and received quotes from multiple water damage/mold remediation companies -- ranging anywhere from $3K to $35K. Steve came to inspect the affected areas and gave me clear, expert advice not only on where remediation was needed, but also helped me choose the right company for the job. He went above and beyond -- recommending trusted painters/contractors, advising me on which dehumidifier to purchase, and even offering to meet with the remediation company I selected to ensure they followed proper procedures. He will also be performing a post-inspection and issuing a final clearance report to make sure everything is done to code and industry standards. His approach gave us peace of mind, valuable resources, and tremendous relief during a stressful situation. Steve's office manager, Linsey, was equally fantastic. She was professional, kind, and full of helpful tips for dealing with home damage situations. She managed to schedule me for an inspection with Steve on the same day I called -- outstanding service from start to finish! If you need mold inspection or environmental testing done right, I highly recommend Big East Environmental. They are thorough, honest, and truly have the homeowner's best interest at heart.

We had a great experience working with Eric at Big East. He was very helpful, clearing all of our…read moreconcerns, and making us feel comfortable with all of the sampling work that he did. He was generously available for follow-up questions that we had.

I have a large home and have had to replace three large air conditioning units over the past four…read moreyears. We also added a whole home generator. Rob Capri has always taken care of me. Many different repair professionals have been to my house and Keith is incredible - knowledgeable, fair, patient. Overall, the service and the team has been extremely efficient and personable. They take customer satisfaction extremely seriously. You can just tell with every interaction with them. Highly recommend.

Gault is well known for NOT being the least expensive oil/furnace company. You would expect top…read moreservice for the top prices they charge Unfortunately when you finally need them they fail big time to live up to their pricing and reputation. Three service calls and waiting for the fourth with charge after charge after charge for their guessing what part may be the problem my home still has no heat It's only been two weeks. Maybe it's me being too demanding. But two week and thousands of dollars of their guesses I very PO-ed

Great company. Just moved to a new house and they had well water which I have never had to deal…read morewith. Alliance serviced the previous owners system so I figured I would give them a shot. I thought they did a great job. The person I spoke to at the company was very knowledgeable and helped me figure out what i needed to do right away and what could be delayed a bit. They cleaned my entire system. The tech they sent over was super nice and a hard worker; he didn't stop the entire time he was over and he worked for hours. I was so pleased with their services that I later had them come back and install a reverse osmosis system which works great and came out really nice. The water is delicious. Will definitely use them going forward for all water related needs.

I recently had an intermittent no water issue. The well pump would run through a couple of cycles…read moreand then stop. I contacted Findorak. These guys were amazing. They were able adjust their schedule on the fly and responded within 30 minutes. The crew were total professionals, explained the troubleshooting process in detail and answered all my questions. The pump was changed and the well cap upgraded to keep insects out of the well. Thank you, Chris and Jose. Responsive, courteous and knowledgeable. What else do you need!

Great customer experience. I called Tony to arrange a (free) delivery. Then, I saw it was going…read moreto rain and called him back. He arranged for the delivery to be make within that hour of that time. Beyond the call amazing. The next day, my gardeners said they thought the amount was a bit short. I called Tony. He assured me that it was properly measured but went on to delivery an extra load - free of charge and (again) within an hour just so there would be no questions as to my satisfaction. Wow.

I used Affordable Materials for years and then they delivered a poor quality batch of mason sand…read more My mason could not use the sand so I reached out to correct the issue, and he went radio silent and ignored my calls and texts for weeks. I sent him so many customers and spent so much money with him for close to a decade. They are fine until something goes wrong and then awful customer service. Beware.

Fast, on time, polite, professional, fair. What more can you ask for?…read more We had a hot water tank fail on us last night and leak in the basement. I had never used those guys before so I wasn't sure what to expect. Jimmy picked up right away, sourced a new tank for us (we got the last one actually), and had it installed this morning. That's less than 24 hours! Anyway, I'm very pleased and will definitely work with these guys again

Do not use socci for any water filtration or well work. They are normal plumbers who claim to have…read morethe knowledge and understanding. This company charges premium labor rates for mediocre work. I recommend calling another local company, a handyman could do a better job then J socci.

Writing reviews isn't in my comfort zone but I was so pleased with Rob's service. A 40-yr old…read moreKohler cast iron Jacuzzi tub on the 2nd floor developed a leak in one of its parts and it damaged the ceiling in the family room below. I was faced with having to remove and replace it or fix it. Because it is cast iron, removal would have necessitated thousands on repairs and renovations, fixing it was our preference. The problem was finding a qualified guy knowledgeable about jetted tubs, particularly dated ones like ours. This proved to be a daunting exercise. I lost count of emails and texts to retail stores and spa installers. I then wised up and contacted the main customer service number for Kohler and asked if they had any certified technicians in my local area. They said they have 2 and I followed up with Rob because, frankly, he reached out to me first. AND I'M GLAD I DID. He is super knowledgeable about these things and has a ton of experience and has seen it all. After I described the problem area, he asked me to send a pic of it. It was impressive that he was able to identify exactly what the part in question was, what its function was and then pinpoint the most probable cause of the malfunction. And then, refreshingly, he very clearly detailed what his charge would be for coming out and do the repair (so no surprises). We are quite a distance from him and so he added that there would be an additional charge for the travel time and gas. All in, his charge for the work done and additional travel was very reasonable. On top of that, he showed up on time and got right to work - and after a couple of tests he fixed the cause of the leaky part (and verified the repair by filling the tub). We are very pleased to have our working tub once again. Thanks, Rob. You're the best!

I would steer clear of this place. I'd report him to the BBB, but - surprise, surprise! They're not…read morelisted... Thankfully this place never did any actual work for me (dodged a bullet there!). But I did reach out to Rob via email, the owner and proprietor of Classic Baths, about repairing a steam unit in my house (entire transcript below for reference). He wanted $240 just to come to my house and look at my the unit, which seemed a bit steep. Fearing that it might be a difficult repair due to location, costing me even more money, I sent him pictures of the unit to help him out. After he looked at the photos, he told me that the original installer of my unit "should be shot," and then said, "No wonder you wanted a free estimate...you deserve your contractor." He then accused me of trying to pull one over on him. His words: "You knew this was going to be a problem and didn't mention it when you wanted a free estimate. You knew there was very high likelihood that this was going to be a problem but chose not to say anything until you knew you were getting charged. You deserve your contractor. "BTW, telling you your contractor should be shot was for free." This is the kind of condescending treatment that my wife and I have grown to expect here in Westchester. We're a middle class family with a one and five year old in daycare, and sizable bills: we can't afford to throw money around. 30 years or 30 days in the business, you just shouldn't treat people with kind of disrespect. Very sad. ---------- email transcript ----------- Hello Rob, My name is a David Schwittek and I live in ______ _______. I was referred to you in regards to steam unit repairs. I own an Mr. Steam MS 90 that stopped working. It pumps water, but never steams it. Might you be available to stop by and provide me with a repair estimate? Thank you In advance. Dave Schwittek ---------- Hello David, A one hour service call is $240 plus parts and tax. Regards, Rob @ Classic Baths ----------- What if it can't be fixed? I'd like to have a good idea of what I'll be paying before someone shows up and charges me $240 +. I hope you can understand. Thank you. -Dave ------------ Anything can be fixed, it's a matter of how far you want to go. If the cost is too much and you decide not to repair you may elect to replace it, I still get paid for my travel and time. I hope you understand that I can't know what's involved until I troubleshoot it and I charge for my time. thanks, Rob ------------ Just to clarify, we would pay you a minimum of $240 for the first hour, but you could then provide us with an estimate without going any further than that first hour correct? -Dave --------------- In one hour I should be able to fix anything other than a major problem. If it needs a major part such as a new heating element I would have to order that but I'd get your approval first. Anytime left from the one hour is counted towards the return trip to repair. If it is something major and you elect not to repair then the charge would be the $240. All of the above assuming the initial install was correct and there is proper access to the unit. Rob ------------- Understood. This would then be a good time to show you where the actual unit is. Please see attached photos and let me know what you think. -Dave ---------------- I think your installer should be shot. There's no way to work on that, it's installed with the access panel facing inside the hole, no way to work on anything. That is the back of the cabinet you see. Also, no unions on the copper lines to facilitate removal. Sorry but that's the truth. Regards, Rob @ Classic Baths -------------- That's what I thought. Our contractor moved it there. So that's that? -Dave --------------- Can you open up the wall on the other side of that door? Then the front would be accessible. Rob ------------- No sir. This is the only access point. Can it be removed/replaced? -d -------------- That's going to cost a lot more than $240. And then you'll have the same issue the next time it needs service. No wonder you wanted a free estimate... Regards, Rob @ Classic Baths ---------------- I wanted a free estimate because I have a one year old, a five year old, a mortgage, two cars, and credit card debt. I can't afford $240 just to be told my 'installer should be shot.' Good day. -Dave ---------------- I can't afford to allot 2 hours of my day to go see a job where it would be impossible to do anything and not get paid. You knew this was going to be a problem and didn't mention it when you wanted a free estimate. You knew there was very high likelihood that this was going to be a problem but chose not to say anything until you knew you were getting charged. You deserve your contractor.

This Company and Mario are highly recommended. Their price is fair and the quality of the work was…read moreexcellent. The crew was very professional, well trained and diligent about everything they did. Even after the job was done they came by to pick up their ladders and again blew out the yard cleaning up whatever little debris was left over. Thanks Mario.

Fair and transparent pricing and quality work. I will definitely use them again on our next…read moreproject. I definitely recommend giving them a shot!