I want to thank The Mobility Bone and Joint Institute in Salem New Hampshire for the amazing care I…read moregot. from the minute you walk in, you are greeted by the girls at the reception desk who are always sweet and kind. I want to especially thank Dr. Eric Arvidson MD and Peter Reppenhagen PA-C for making me a new person. my knees and legs were aching so bad it was tough to walk and stand. Their amazing care, made me feel 20 years younger. These people are not just a 5 star, they are a 10 especially to me. Thank you so much. I so appreciate the intelligence and skill you have to heal .

over the past 6 weeks I have seen three different doctors from this practice. Two of them were…read moreacceptable but the female Rhemitologist that I saw walked into the exam room and began our conversation with the request to record my appointment no introductions just straight to I did not appreciate that. Throughout our conversation, she attempted to minimize the pain that I have been experiencing, which was completely unprofessional and uncalled for. Sadly, this practice is more focused on generating revenue than it is about patient care. and that is completely evident the first time you walk in the door. I am canceling my three upcoming follow ups, and I will look elsewhere for care.

I have been suffering from advanced arthritis pain (read agony) for many years. An angel (nurse as…read moreanother hospital/practice) referred me here. I saw Dr. Murthi only a few days ago. Instead of reciting the usual platitudes, he arranged for a pain relief intervention stating "expedite." He gave me a very detailed PT plan that will begin in the water. He prescribed a topical cream and my local apothecary compounded it for me. He has the excellent bedside manner, great intelligence, and most sincere compassion of any ortho doc I have met. I have had appts in Boston that were a joke compared to this experience. And, his education/training is as good as it gets: Penn, Yale Med School, fellowship at The Baptist.

I called this facility to get an understanding of pricing because I am a self pay patient. I asked…read moreabout the price of an office visit as well as pricing for a specific CPT code for a procedure. I was given a price for the office visit and told that that's the immediate price I would pay before the visit and then they would work out whether there is an additional fee required based on what happened during the visit. After much back and forth I finally figured out that there was quite a wide range for the office visit could cost. Nor was there a whole lot of clarity on what factors would influence the price. Next, I tried to get pricing for the specific CPT code. They could not or would not give this to me. All in all, there is virtually no transparency in the pricing. This is not the experience I have had with other facilities so something is rather unusual about NHOC.

I recently had Carpal Tunnel Release surgery and all went well. Dr. Strapko explained everything…read moreand now I have zero pain in my right hand. I have had no complaints with NHOP. everyone has been pleasant and helpful. Making appointments is easy and they try to accommodate my schedule.

I am extremely frustrated with the billing department at New Hampshire Orthopaedic Center. My…read morehusband had surgery with Dr. Bouvier and the cost was charged to my Visa. For nearly three months, we have contacted the billing department almost weekly trying to get this resolved. We have now confirmed that NHOC has received payment from our insurance provider yet our cost has still not been refunded. During this time, we have been carrying the charge on our credit card at approximately 29% interest, costing us considerable cost in additional interest. Our frustration is not with Dr. Bouvier or the medical care we revieved. The issue is the lack of response and resolution from billing after months of follow-up. We are simply asking NHOC management to please contact us, refund what is owed, and address the interest expense we have incurred because of this delay.

I recommend these amazing Doctors and PA's for their gifts, talents and amazing skill to heal…read more Thank you so much !

Way too busy for quality care anymore. Sad.. They used to be ok. Doctor sometimes seemed rushed and…read moreoffice staff seem like they have better things to do than their job.

This was my second knee surgery with Dr. Joseph, who incidentally was a referral from my PCP. He…read moreperformed the 1st arthroscopic surgery on my left knee 4 yrs. ago for a meniscus flap tear, which was done at SNHMC. That was a good experience and my recovery was only 2 days. Fixed it... No more pain! The 2nd procedure was again, arthroscopic surgery on my right knee also for a torn meniscus. This time the surgery was performed at the NASC (Nashua Ambulatory Surgical Center) right next to the NH Orthopaedic Center on Riverside St. Nashua.. What a tremendous facility and crew! I was very impressed. Kudos to the prep nurse Cindy, the anesthesiologist, Bill Kelly and nurse Celine. In at 6:30am and out by 10am. All without the drama of the hospital. Dr. Joseph is very professional and he knows his specialty. If you have a knee issue, he is "The Man" (Dr.)

I am giving a 1 star because I can't give a minus 10. I called to make an appointment with Dr Dion…read morefor a second opinion on a knee replacement I had. I was told to bring in all x ray and Dr's notes. I did supply them all. A month later I received a call saying they did not have the x rays of my knee prior to the surgery. I went through the trouble of getting them and again driving to the clinic to deliver them. I waited another two weeks and heard nothing. I called in and asked for the status at which time I was informed that they did in fact have the x rays of my knee prior to the surgery they requested. So, getting and delivering them again was a waste of my time. I was told that they would look into the status and call me back shortly. Never got that call so I called the next day. After 10 minutes on hold, i was told they had everything they needed and could now make an appointment, which they did. Five minutes later, I got a call from them and was told that Dr Dion was pushing back on the appointment, because he wanted me to go back to the original Dr and have labs and x rays done again. I couldn't believe he was requesting i do that. Thats what ii thought they would do as part of a 2nd opinion. So, a month and a half and i got nothing. When i said i would come into pick up my x ray disc's and all the paperwork I provided, she asked what records? Really how can a medical facility act like this. I just now received a call from Concord Orthopedics regarding my records and CD's. They told me I could pick up my records, but they destroyed the 3 CD's with all the x-rays. When I asked why , I was told they auto destroyed when uploaded. When I questioned that as I told her I did upload one of the discs to my own laptop and the disc was still good, she changed the story and said that after they are uploaded, they destroy them per the law, unless I tell them not to. I DID TELL THEM I WANTED THEM BACK!!!, when I dropped them off and I was told that I would receive them when I came in for my appointment. I also know there is no such law as I had another Dr. look at the same x rays and I got them back with no issue. There are too many good Dr's and Clinics that can be used rather than use this outfit.

From the owner: Concord Orthopaedics is an orthopaedic practice offering specialists in Foot & Ankle Surgery, Hand…read moreSurgery, Sports Medicine, Spine Surgery, Physical Medicine & Rehabilitation, Total Joint Replacement Surgery, Pediatric Orthopaedics, Orthopaedic Trauma, and Rheumatology with 4 locations in New Hampshire.

Poor quality of care, lack of follow through and patient instructions. Radiological malpractice and…read morelack of skill. Sloppy and complacent. Everything needs improvement.

I went in to their ER for a miscarriage and it was coded as an abortion, causing my insurance to…read moredeny the claim. I fought it for 11 months and they flat out refused to recode it despite my insurance company calling them NUMEROUS TIMES. To avoid having them send the bill to collections, I finally caved and paid them $3488. The original bill was $4300 but they told me if I paid it all in one payment they would take off $1000. SO WHAT YOURE TELLING ME IS YOU WERE OVERCHARGING ME FROM THE GETGO. Do not go to this hospital. They will do everything in their power to squeeze money out of you!

All office staff at Elliot Orthopedics have always been polite and efficient. The medical staff has…read morebeen not just professional, but also kind and caring. Along with answering all questions and providing thorough information, Dr. Lawless has offered treatments that have been beneficial in giving relief to my advanced osteoarthritis.

Outstanding care! I have seen a few of the providers in this practice for both injuries and…read moresurgery, and they have always been top notch! The surgeons are thorough, highly skilled and informative. The practice staff from registration through xray are excellent, courteous and polite! I highly recommend Elliot Orthopedics for orthopedic, sports medicine or podiatric care!

I have had 3 different challenges over the past 2 years. Thanks to Danny, Marc and Ethan, some of…read morethe PT's at the Dracut office helped me to achieve my goals by listening to what my goals were and caring enough to get me there. I am so grateful for all the help, support and encouragement by all of the staff who made each experience possible, and actually enjoyable with laughter, good music and conversation.

I went to Scaccia PT because of the great location but more so for the staff that are there. I…read morestarted my PT before I had knee replacement surgery so that I would be strong through my entire recovery. Ben and Laura were key to my recovery. They prepared me for surgery both physically and mentally. They explained to me what to expect as far as pain and strengthening and what I needed to do in order to get back to where I wanted to be after surgery. Everyone at Scaccia PT are caring, compassionate and fun! I needed it all to get through the journey. I'm getting ready to schedule my other knee replacement surgery and I will be back to Scaccia PT for my before, during and after PT care!