Fraud!!!!! I am utterly disappointed and appalled by my recent experience with Marinaville Bait Stand in Corpus Christi. Despite the shop's charming facade, the professionalism and integrity I expected were nowhere to be found. On January 13th, I attempted to purchase a fishing rod, only to realize it wouldn't fit in my vehicle. The staff assured me that without my signature, the transaction would be voided and I'd receive an automatic refund. Trusting their word, I left the store without the product.
To my dismay, not only was the $73 charge not refunded, but the attempt to resolve this matter has been a nightmare. The store name on my bank statement didn't match, making it difficult to address the issue directly. Further complicating matters, the contact number provided by the staff was incorrect, leaving me with no means to reach out to them.
Despite my efforts to communicate and rectify the situation, including contacting my bank (BOA) which initially reversed the charge only for it to be reapplied, the store has shown a complete lack of responsibility and customer service. The inability to find a resolution, coupled with the misinformation and lack of accountability from Marinaville Bait Stand, is unacceptable.
I warn potential customers to be wary of their business practices. This experience has not only cost me financially but also in the time and effort wasted trying to resolve an issue that could have been easily prevented with honest communication from the start. Buyer beware. read more