This was our first time renting from this Marina. First, we didn't get the proper safety training from the instructor before leaving the marina. Luckily we were already educated on the use of the safety flags when dragging a tube. Second, we showed up early for paperwork and instructions and they still took longer than 30 min which they counted against the renting time of 3 hours so we really only got 2.5 hours of riding time. Lastly, when we arrived back at the marina they "misplaced" our paperwork and as we waited patiently we were advised from the front desk person that we could go ahead and leave. She stated that they would calculate gas charges and use our card on file so we could go home. Later we find a charge of $187 on our card. They stated that there was damage to the propeller. We asked for our paperwork along with pictures of the propeller. After speaking with management he confused us with another party but then after correcting himself still advised that the boat with the damage was our boat. We asked for proof of the boat we were on, they didn't provide it. The pictures they sent us didn't show a boat number or time stamp. Will never rent from these crooks again. Highly recommend NOT to rent from Marina Del Sur. read more