Absolutely unprofessional, not a skilled therapist, and only in this field to make money off of others' mental health challenges- would not recommend; would give no stars if I could. When I called to ask about whether she accepts my insurance, instead of giving me a straight answer she assured me that she works with others who have the same insurance and that my insurance company will reimburse me. I did call my insurance company and they claimed to have her on their list of covered psychologists. She charged me $400 for an initial assessment that left me feeling unsure... the entire 45 mins felt rushed; where she spent the first 15 minutes making me sign paperwork on agreement/forms of payment. When we got to the initial assessment she insisted on informing me about my previous diagnoses and "what Freud would say about ____". She comes off as the type of person who makes snap judgements and assumes feelings/emotions that her clients would/should experience instead of simply listening. She seemed to have a comment about every little thing I was explaining, and not the type of comment or question that delves deeper, but rather her own opinion of the matter or a related matter. Does most of the talking throughout the session rather than listen to the client. After the session she insisted on payment right away despite not giving me an invoice... I've been to 2 other therapists throughout my adulthood and she focused so much more on the money than any others... I should have questioned it right away. When I contacted my insurance company again, they said she was on an "old/outdated" list and they would not cover the session. I contacted her letting her know and to please consider either reimbursing me for the initial assessment that was no longer applicable as I would not be able to continue seeing her, or at the very least send me the invoice she had promised me. It was my fault that I paid before receiving an invoice, that I didn't question why, if my insurance claimed she was covered, she insisted on payment up front. But Dr. Burgio never returned any of my messages and never sent me an invoice for the initial assessment, despite repeated attempts to contact her asking for one. I felt scammed and still cannot believe that someone working in the mental health field would choose to blatantly disregard a previous client once she realized she would no longer be receiving money from me and never follow through with sending an invoice for the service, so I cannot even try to challenge it with my insurance company. Definitely find a different therapist - because Dr. Burgio is clearly not in this line of work to help others better their mental health, just to make money off of them. read more