I found a dress that I loved and this shop as the nearest supplier to my home. So I bought my dress from them needless to say I was very upset with the level of service I received. When my dress arrived in it was horrifying my dress was not one of the cheaper ranges and it was presented very badly. Then they failed to help me accessorize the dress. So no playing with Veils, Headdresses / tiaras, boleros, under skirts, shoes Ect. And they didn't want to help when asked to. Things where dragged out of overstuffed plastic boxes in a state that I wouldn't give to a dog! Then the fittings started, I monitored my weight and size very carefully and ordered the same size as the sample I tried on, that fitted like a glove. My dress arrived much bigger than the sample I was told that the sample had been worn a lot (so that made it shrink did it?). I must say that the two week turnaround on a fitting is awful. when they won't start the whole processes until a month and a half before your wedding date! That is a maximum of 3!! The whole process got so time tight that I ended up telling the seamstress how much to bring the dress in by and to what depth over the phone!! I am no seamstress!! That didn't leave very much time to steam / spot clean. (I had been planning my wedding for a year and the dress was orders 9 months before the date this was not a last minute thing.) After much stress I got my dress out of this shop and they had the cheek of including a recommend a friend card I would not send my worse enemy here! I am a very calm and rational person but this experience left me very upset, disappointed and not in love with my dress anymore! read more

I am with funkydeb on this one. I am getting married Next March and have been into Maria Modes Macclesfield three times now over the past 2 months and everytime I have had an excellent service on all 3 times I was offered Buck Fiz which I must say some bridal shops I have been into dont even offer a glass of water. I think the staff are really friendly and they know there stuff. I wanted to buy my dream dress on the first visit, but thought it was only right to visit other shops as my friends and my mum said I should look around more, big mistake!! I knew it was going to be the Maggie Sottero dress which I bought on my 3rd visit. I also bought my lovely veil, but not my Tiara yet. I was also impressed that my groom got his suit free because I bought the dress.:) That saved me some money. I was highly recommended to visit this shop from a colleague l I work with as both her sister and friend bought from Maria Modes. ps. I also think the shop is lovely. Definitely would recommend. I am now looking forward for my dress to arrive in. To enjoy the experience again and maybe another buck fiz!! read more

I have visited Maria Modes twice now with both my mum and bridesmaid and have loved both occasions. They made me feel extremely special and the lovely lady who I dealt with both times was so friendly and professional that I haven't even considered visiting another shop. I have found my dream dress and will be going back for a further visit to buy it. read more