I was a patient at this office. I have an HMO. I have to get referrals. I had an appointment with a…read morespecialist, the referral was supposedly all set up. I had to cancel this appointment and call to tell the expert staff. I left a message. I got a call from an unidentified nurse so said "I did my job, look on the website yourself"and hung up on me. A year later I go back with an injury. I'm trying to give them a 2nd chance. I got there early. After an hour of listening to them and using my cell phone to get the insurance straightened out the robust girl with the purple hair cancelled my appointment with glee. (I have a checkbook. It was all about insurance.) I went in the next day for relief. I had to deal with the same crew. . Friends, for you own sanity just go to the emergency room. There is no one to report these folks to. You can't just call Dr. Hunar. I don't think she wants to hear it. The money is too good to be bothered with the common people. Fool me once shame on you. Fool me twice shame on me. None of my doctors are with Brookwood Baptist anymore. Watch yourselves folks! At least with the Catholics I know where I stand.

Do not use the Primary Care docs for routine visits! They refuse to file preventative care with…read moreinsurance which means you pay cash if you have a deductable. I have been on routine meds for many years that require monitoring every six months. I have NEVER had to pay out of pocket for my visits until now. Looking for new Primary Care doc who is not looking for a way to get around filing through insurance!

Absolutely love my GP, Dr Stephen Bell. He is thorough, caring and so knowledgeable. His staff is…read moreresponsive and makes you feel that you matter. Kudos to everyone on the team!

This was my first time visiting at this facility and from entering the doors, checking in and being…read moreseen was less than10 minutes which is awesome. I met with Dr. Courtney Gregory and she and her team were great. My visit was almost like a consultation to see how to proceed for the next visit. Once she asked her questions I went down to the 1st floor for labs. The nurse was able to get blood on the first try which is always a plus especially when you have small rolling veins. Glad I was referred to them.

Dr. Ssengoba has been our family provider for many years, and we truly couldn't ask for better…read morecare. She is such a kind and compassionate physician who always makes her patients feel seen, heard, and valued. Her office staff is just as wonderful, friendly, helpful, and always willing to go the extra mile. I highly recommend her practice once you come here, you won't want to go anywhere else! The level of care here is truly exceptional, thorough, compassionate, and always centered around the patient's needs.

Been a patient for long time. Do not get her to be your primary care provider. I had my yearly…read morephysical and she forgot to call in prescription medicine and when I called her to let her know she stated I need to come in for another appoint. She will not fill out any form accommodation form. If you are sick will not write work excuses. She is not in your best interest so please find another provider.

My primary care doctor moved here not too long ago. The staff here is very friendly and they get…read moreyou in and out

The Grandview Medical group is by far one of the best medical practices within the city. Their…read moreservice is always spectacular. The have the best doctors, nurses and overall service hands down, they show empathy and concern for the patients and their families. They go the extra mile to make you feel comfortable and welcomed. We have recently switched to the Grandview practices and its only up from here. My dad has the best care, they help him with resources for meal prep for diabetics and they are very hands on with explaining and helping patients with making steps to reach health life goals. Thumbs up for the entire team, you all are awesome.

The best doctor that my husband has ever gone to. So caring, never have to wait more than 10…read moreminutes. Extremely efficient--very caring. Has called husband at home when something did not look right. Would highly recommend him. Also the PAs in this office are top of the line....knowledgeable and caring. Highly recommend. We have not experienced anything but kindness, caring, professionalism and efficiency.

I had an appointment with Dr. Jody Gilstrap for 10:30am today. I am a new patient so I had to wait…read morefor 3 months to get my appointment. I received a text yesterday reminding me that my appointment would be at 10:30 am today and to "pls arrive 30 minutes early to fill out paperwork". I have never personally been to his clinic and was recommended to him by a relative who was nice enough to book the appointment for me. I googled his address and when I arrived and waited to get in, I was informed that he was now located at another location across the street. I drove there, waited in line to have my temperature checked, and was informed again that I was at the wrong building and needed to drive a half mile to the actual location of his office. My appointment was at 10:30 and I arrived and signed the sheet at 10:32. They informed me that I was too late to my appointment to be seen because I needed to really be there at 10 instead of 10:30 even though my appointment is at 10:30. I explained about the confusion with the address. They said they understood, but it didn't matter and that I would have to reschedule for another day even though I have waited 3 months. If in the message the said that it was 100% necessary for me to be there at 10 instead of 10:30 then I would have of course come at 9:45, but it only passively asks you to arrive early to fill out paperwork, which I WOULD HAVE DONE HAD THE ADDRESS ON HIS GOOGLE LISTING BEEN CORRECT! It no where says that it was a mandatory time of 10am in which case you should have it say "MUST BE HERE AT X TIME TO BE SEEN" in which case my appointment should have been at 10 instead of 10:30. We also had 3 months leading up to this appointment so if it was so important that I have this then why not email me the paperwork to have finished beforehand? I have never had this happen with a doctors appointment in my life and am completely thrown off at how unprofessional his staff acted. Very poor scheduling and handling of me as a new patient. I will not be back and do not recommend anyone to go here if this is how they handle their own error by not updating their address. I can't imagine how they would handle me if I had a genuine medical concern so please try anywhere else. He is apparently an amazing doctor, but that's moot if his office handles their business this way.

Dr huner is a very thorough and caring doctor. My whole family goes to her and we all love her. I…read morewould highly recommend her as your family physician.

I have been looking for a pediatrician for my children for a while. Someone suggested this office…read moreand I decided to make an appointment. This location is very convenient for me so that a major plus. Another bonus is that this doctor does pediatrics and internal medicine so the whole family can be treated here! That's another bonus. Of course, they are taking Covid-19 precautions by spacing out appointments so there are a limited number of people in the waiting area. Before you enter the lobby, you are to call to get the go ahead to come inside. You must wear a mask and your temperature is taken. Disposable masks and hand sanitizer are available. Dr. Moore Jarmon and her staff put my boys at ease during their visit. They were friendly and personable. The doctor even gave the boys goodie bags. My younger son said, "She's a nice lady!" My husband and I will probably switch to her as well. I highly recommend if you're in need for a primary care provider!

If I could give them a (-10) I would. My daughter just moved to Birmaingham, lives alone, no…read morefriends or family near her to help. She is terribly sick with sore throat, fever, headaches, flu like....probably Covid. She went here, waited an hour to see Dr. Victor Bonuel and he blew my daughter off, told her she had a virus and to go home and "keep doing what you are doing". Did not test her for Strep, covid, anything. When I called to ask why and ask that she come back and be tested without having to wait, Lindsey, the manager, was terribly rude and told me "no she will just have to wait". This place is the WORST! DO NOT EVER GO HERE if you want real medical treatment!!

I was the only one in the waiting room. After I registered I was told I was first in line. Waiting…read morefor more than 30 minutes, I left and won't be back!