Erick did a fantastic job on an older house that had original hardwood floors under the carpets…read more He striped them down, and even replaced wood that needed to be replaced. The floors look amazing now and I will definitely use him for other houses and refer him to my friends and family!

We like to support family owned local businesses. The owner Jeff came out to our home with LVP…read moreflooring samples. He was so nice & friendly. Jeff was very knowledgeable. He advised as a home with pets, LVP is the best flooring option. It is durable. He said it would last 20 years. We signed a contract to have LVP flooring installed on the main floor and upstairs in the bedrooms. The installers worked quickly. Initially the floors looked beautiful. By the 2nd year, some of the tiles started separating. Some tiles were chipping, some were splintering. We didnt understand this as Jeff said this is the best floor and will last 20 years. After researching we discovered our subfloors are not flat. So, the contractor would need to do prep work & level the subfloor before laying the tile. National Floor Covering did not level the surface before laying the tiles. Thats how they got the entire project done in two days. This also explains why the floors are separately, chipping & splintering througout my house. You would think that a flooring company that is in business over 30 years would know this. These floors cost us over $8,000 and they are ruined. In July 2025, we called the owner Jeff, who was not good at responding. He finally came out to the house to take a look. He acted baffled and said he had no idea why the floor did that. He said it must be "defective" tiles. I asked him could it be that the floor is not flat. He said no, as they are "floating" flooring thats made to adjust. Jeff said he would check with the manufacturer to see if it was still available. Well, he went MIA . I had to call & text him multiple times to get him to respond. Then he said he wanted to bring his installer over. That took forever as he was not responding to us. He came out with his installer. We set a date in late November 2025. Our heater broke and we were forced to cancel. It took alot to get it rescheduled for early January 2026. Then, we had a family medical emergency. We were forced to cancel again. Since then, Jeff has been unresponsive. Also- when Jeff came out & showed us samples, the samples were much thicker, probably double the thickness of the floor we received. We feel he did a bait & switch. It is now April 2026 and there has been no resolve to these horribly damaged floors. It is very clear good customer service is not a priority when problems arise. They are not an honest company. ​ We have decided we dont trust a flooring company that has been in business 30 years, charged us $8000, and wont take accountability for the fact they gave us a cheap thin floor, and laid the flooring on a non flat surface​​ causing all of it to separate, chip & splinter all through the house. They are very attentive until there's a problem. We have decided we would rather find a truly reputable company to install new flooring correctly. And this time we are more informed and know what questions to ask. Jeff is friendly, but dont be fooled. They do not install flooring properly, nor do they care to make sure they fix their mistakes. It cost me $8000, so buyer beware.

From initial contact to finished service, Jeff and family were knowledgeable and down to earth…read more There was ZERO pressure. Products were plentiful. If you need flooring, call Jeff.

I messaged here on yelp regarding replacing flooring in our 3 story home and was put in contact…read morewith an individual named Phil. We spoke on Monday and had an appointment scheduled for an estimate today (Thursday) at 12pm. Phil never showed up. This is very frustrating as we moved things around in the middle of the workday for this appointment. Very unprofessional

We had used Carlos for some carpet back in the day. I had no idea they do flooring options too. Had…read morea good experience at a very reasonable price. Happy to be able to use a neighborhood place instead of those big box stores.

Had an amazing experience with Jersey Bathtub! Easy quote by text from Vivian, all she asked was…read morefor some pictures to be sent over to ensure that there would be stripping of paint, and then I had an appointment. Excellent price. Was quoted that the repairman would be here between 11-1. Right before 11, I received a text saying that her was here. In and out within an hour and a half. Job looks fantastic. And even better was how thorough he was with cleaning up after himself. Highly recommend!!

We hired this company to refinish our bathtub, and unfortunately, the experience was very…read moredisappointing. Within just a few weeks of the original refinishing, bubbles began appearing on the bottom of the tub, and the surface started developing a purplish discoloration. It then took several weeks of back-and-forth messaging to arrange for them to come back and address the problems. One scheduled visit was canceled because of personal issues on their end, but they eventually returned and repaired the tub. After the repair, we were specifically told to wait a couple of days before using the tub, which we did. Unfortunately, after we began using it again, a hole appeared in the refinished surface on the bottom of the tub. At that point, we attempted to repair the spot ourselves, but we could not get the color to match. Two members of our family have tried several times to contact the company to discuss the problem and get some assistance, but our calls have not been followed up on. We also previously sent them a photo of a chip on the tile surrounding the tub that we noticed after the work was done. They told us they could not have caused it, and we chose not to pursue that issue further. Our main concern is the refinishing itself. We gave the company an opportunity to correct the initial bubbling and discoloration, followed their instructions about how long to wait before using the tub, and unfortunately experienced another failure of the refinished surface. What is especially frustrating now is that after multiple attempts by two different family members to contact them, we have been unable to get a response or resolution. Based on our experience, we cannot recommend this company

Ken wasted my time and his a few months ago by coming to my home and providing a wealth of advice…read moreon my stairs; but never responded afterwards with an estimate or ever answering his phone or a text. Typical contractor. Be weary. Try another contractor.

Extremely disappointed...Ken came out to look at my flooring...I followed up with him multiple…read moretimes for my estimate...he did not answer my calls ..so I gave up...out of no where a few weeks later, I received an apology and an email with the quote ...so I followed up with an email and multiple phone calls to finalize and again did not get a response..I am so extremely disappointed..as he was highly recommended to me..don't understand his business model..he not only wasted my time but his as well....Disappointing

Jeff in the Bensalem I have used many times Upstairs and downstairs. The reason I keep going back,…read more good quality , and outstanding service. They tore out the old carpet , moved the big furniture and cleaned up when finished . Took the old carpet. Thank you Jeff ! and all the workers at Adams Carpet,

Wanted runner carpets for my stairs and was referred to this local family business. Aaron and his…read morefather, Ernie, were very responsive and made the entire transaction smooth and pain-free, producing a quote from telephone conversations and a video clip of the stairs to be covered. Unlike other companies, the installation is not done by a third party, but by experienced installers who work for them. The work was done efficiently and well. Would highly recommend in preference to national companies that advertise widely but do not execute well.

Zakian as long Ben my go-to for carpet cleaning and altering needs for the past 25 years…read more We always say you get what you pay for - with Zakian, that's experience, stellar, customer, service, and quick turnaround. I wouldn't consider going anywhere else.

Pick up and delivery were the only acceptable parts of our experience. I had to pay another company…read moreto re-clean my rugs. Zakian returned them dull and stiff. Even the one they offered to do over.

My carpet looks beautiful and feels so plush under my feet. Brian is very knowledgeable and…read moredealing with him was stress free. Mike Kelly did a wonderful installation. He is truly talented and doesn't leave a mess behind. He even repaired an open seam on my kitchen floor. How nice was that?

Did a terrible job installing carpet then would not fix. RUN somewhere else!!!read more