I love Marcum's Pharmacy, and I think if you are going to post a negative review, you should be fair and describe the entire interaction. Were they slow because your doctor wrote the prescription incorrectly and had to be tracked down before they could fill your order? Were they slow because you handed them two CII prescriptions that require additional time to fill? Were they slow because you came on a Monday morning, traditionally the busiest time for any pharmacy? Were they slow because you brought your prescriptions in person and expected them to be filled immediately, despite the fact that there are probably 200 prescriptions in line ahead of yours?
I know the pharmacists and techs personally, and they have only ever given me the best customer service and support. They are there to discuss any concerns you may have about your medication, or just to talk to you about your day. I have never had an medication errors or problems, and additionally, I have never sat in line more than 5-10 minutes, over the 5+ years I've been having my medications filled.
They are top notch, and I think any negative reviewers would have been better served to talk to the pharmacist about how the pharmacy could have improved, rather than just blast them on the internet. If you don't give a business the opportunity to right a wrong, then you are part of the problem.
And finally, if you want fast food pharmacy, then please go to another pharmacy. You don't complain when your doctor has important problems to solve, why are you complaining when you doctor of pharmacy does too? The best medical care requires attention to detail and a high level of knowledge and insight. You get that at Marcum's. read more
