My experience was just as bad as the other review that was left. Not only are him and his team…read moreunprofessional, Jeff would send me text messages blaming my husband and I that we were so difficult that his team refused to finish the work. He made personal attacks to justify his lousy work and long delays. My husband is a disabled Veteran and has Lewy Body Dementia. Jeff is so low that he never finished the job that took close to a year to partially complete. DO NOT HIRE THIS COMPANY!!

First off, Douglas Jeff Warren Jr of APEX Contractor Group likes to imply that people who leave him…read morebad reviews are lying, so I made sure we have a paper trail. I sued him in Campbell County court, case number 2024-CV-558, where I received a $10k judgement and court costs. If anybody reading this has also been hurt by this man, reach out to me here on Yelp, maybe I can help you. On September 7th, 2023, I paid him a 10k deposit on a 20k bathroom. This deposit is actually illegal; in TN code 62-6-510 it sets out that a deposit of more than 1/3 is illegal, a misdemeanor, and something that Jeff as a home improvement services provider should know. So we started the job out with a crime, and it frankly never got better. Jeff proceeded to continually push out the job start date, a few weeks to a month at a time, and what should have started in October eventually got a date out in January. Which also didn't happen. In fact, he never once set foot on my property again after he got my deposit. Eventually, on March 5th, 2024, six months after giving him ten thousand dollars and with absolutely no work done, I asked for my deposit back. He had me write up an essay on why I wanted that, for 'his bosses'. March 18th he tells me it takes 30 days to do a refund this large, because 'corporate'. This is also illegal, but I'm patient. April 15th he tells me the check is in the mail. UPS or FedEX. No tracking number was provided. Suprise the check did not arrive. April 27th I offer to go pick up the check in person, no reply on that. I mail a ten day deposit return request letter per TN code 39-14-154. He receives my certified letter on May 1st, 2024. May 2nd he texts saying the check was undeliverable, and 'they' want him to send 1000 from his own account as a 'test check', and this time he will send a tracking number. I inform him the amount is 10k and the 10 day clock provided by law ends on May 11th. I'm on vacation so I don't sue him immediately after the clock wraps up, maybe he will pay. May 13th he tells me he has the cashiers check and we can meet. We set a meeting for the 15th at 1pm. I leave my vacation early and drive several hours for this meeting, but he had no intention of showing. Instead, he texts telling me that because of the 10 day notice he now requires that I sign a document giving up my rights to talk about this or sue him, before he will give me back my deposit. This is also illegal, so I decline. I file the lawsuit same day, May 17th he gets served, which results in daily texts about how my money is totally for reals ready now, along with certified mail demanding I sign my rights away. I ignore these as we've got a court date already. June 3rd I am successful in Campbell County general sessions court. APEX Contracting Group was in administrative dissolution in TN from August till November of 2023 because he didn't do his paperwork, so he wasn't legally allowed to take on new work under this corporation. The court acknowledges this and I get a judgment against him personally, piercing the corporate veil. He tried to set up a payment plan for 500 a month, but I have no desire to give this man a two year loan, he is untrustworthy and unreliable. He still hasn't paid, so there is more escalation to come. He will protest that he's trying to pay me, but because there is a judgement all he has to do is walk down to the courthouse and pay in full. We never have to interact with each other ever again. And yet, its over three weeks since the judgement, and it remains unpaid.

Do not use this company. They used the excuse that they couldn't run the new water line under the…read moreelectric line going to the trailer, so they just did a little digging then just threw 36ft. of line under the trailer completely uninsulated. They did not even care about my outside water spigot valve being aligned as it used to be close to the cutout in the vinyl but now is far away and not upright (red valve) and is almost impossible to use now. This company used PEX pipe which can be damaged by UV radiation from sunlight. It is supposed to be COVERED even in indirect sunlight. Again, they did not do what is recommended by the manufacture. Another short cut by this company. I was out trying to thaw this line out at 2:30 am and again between 7am to 6:45pm on January 20, 20255 in 7 degree and 17 degree weather. I was almost 72 years old and have health problems. So I called him. His response? Throw a heater under the trailer. Anyone knows that trailers have many vents in the skirting. What good is little heater going to do? He messaged me back about 3pm saying if I bought the materials, he would put it on free of charge. I had already began working on it myself before then. You would think for $1800 he would at least cover the pipes. Was this a good value? Absolutely not!! Use them at your own risk. I DO NOT recommend them.

From the owner: Locally owned and operated small business that prioritizes service work and customer satisfaction read more

Ronnie has always been the plumber for my Mom's rental properties over the past 14 years. He's…read morealways been more reasonably priced in our area, fast & efficient. Never had problems & if there have been issues he has came back out at little to no cost depending on the situation.

Ronnie started a project, kept asking for more money, then walked away. After continously trying…read moreto contact him he would say he was going to show up and never did. It is going to cost me to have another plumber come in to finish the job I have already paid for.