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Marcham Post Office Stores

4.0 (1 review)

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17 years ago

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The Post Office

The Post Office

(3 reviews)

Let me get my caveat in at the start: I have a real hatred of post offices, mainly due to years…read morespent queuing in a small town one full of sceaming babies and old men falling asleep in the queue. On this front, the Oxford post office is a relief. It's a bit more peaceful and there's more sense of urgency: the staff here seem to get it that people are there to get a chore done, not for a friendly chat. That said, they're still wonderfully polite and patient. Definitely not a job I would want. Things I like: - The building - nineteenth century arches, coat of arms, typical Oxford grandeur. - The post box outside - okay, so it's not the traditional red pillar, but it takes you back a century or two. - The Post Office currency exchange rate - one of the best you can get. - The stamp machine outside Things I don't like: - The queues - yes, most people go at lunchtime, so why not put more staff on the tills then? - The generality - same queue whether you want to post one envelope or twenty parcels; pick up a pension or become a millionaire in some obscure currency. Conclusion: A necessary evil that could be far worse.

Worst post office. Staff have no customer service skills, are extremely rude and the place is very…read morepoorly organised. After being there a while and there being no signs on the counter I asked if there quick drop counter was open or not, I got blanked by the staff member, totally, I asked a few times, I then asked if I was invisible, still not even eye contact. I went up to him and said, can you please not act like I am invisible to you and just answer me, he started having a go at me that he could not as was serving a customer. All I needed was a yes or no, he could find the time to have a go at me but not answer my question. Clearly no customer training and people are treated like they are not human beings.

Marcham Post Office Stores - convenience - Updated May 2026

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