Can't get in when you're sick and now they won't call anything in when, you're sick. Just go…read morestraight to TrustCare.

This was my first visit with Dr Nash. I researched her and watched her video…read more Quite impressive. The office staff greeted me, very friendly. I did not have to wait!!! Dr Nash walked in the door, very pleasant. I told her my history, and she actually had information on me! We discussed my issues, she was knowledgeable, understanding and personality plus. I was shocked with her, I finally found an excellent Doctor. She is so personable and understood what tests I needed. She was conservative regarding the amount of tests. Usually you get a Doctor that wants you to take tests, x-rays, etc. Not her!! She is the opposite. I have been feeling awful. But, she invigorated me. I had the best day. People said "what did you take today", nothing!! I felt so good today, because I found hope!! It's December 15, 2020. I went to the office and met "Dr" Scott!! I was greeted by Maddi, RN student. I went to the window and was greeted by Sarah, office manager, and Grace, office assistant. They were friendly and helpful. Carrie, LPN took my vitals. She is knowledgeable and pleasant! I only waited for 10 minutes! When Scott came in the room, he was vivacious, researched my problem. He is truly amazing. I finally was able to come inside, as I had Covid for 5-6 weeks. I tested positive in the parking lot. I felt so comfortable, as he has an unbelievable bed side manner. We discussed my issue and he wanted me to see a specialist. He called them, and they called me, in a few hours!! I'm going to the specialist on Monday. This was unbelievable?! I felt so respected and it was an excellent consult. Thank you guys!! I went to Dr Nash's office last week. They diagnosed my Covid. After 4 months, I still have symptoms. We are called long haulers. I couldn't wait to see Dr" Scott. I was still was exhausted from Covid. When he comes into your room, you are greeted with a huge smile! I actually started to feel better. He is hilarious, empathetic, clever and the best bedside manner. He ordered blood test, and spent so much time with me. He has the best referrals. The doctors he sends me to are wonderful, and sends the results to 'DR" Scott. I want to thank Carrie, she is amazing. She also has a great bedside manner. She is thoughtful, caring, always an upper! The office staff is wonderful, as well. Thanks to Sarah, Ashley, Julie, Jill and Grace!

My father had a rash develop on his hip and upper thigh about 3 weeks ago. As a Veteran, he has…read moreaccess to the Family Health Care Clinic in Pearl instead of waiting hours at the VA emergency room or months to get an appointment. After filling out all the paperwork we waited in an uncomfortably stuffy and a little smelly waiting area. My dad was called into the room with the nurse. She asked a few questions such as does it hurt, itch how long have you had it, have you had shingles or have you been vaccinated. He answered all her questions and explained that it was not shingles and he had the vaccination and it did not itch. The nurse said, " I can't put gloves on because my nails are long". She had extremely long fake-looking nails that she was more concerned about than her patient. She then sent a prescription for shingles and an anti-itch cream to the pharmacy! No scrapings or lab work nothing, nada, zilch. My father is 78 years old and this "nurse" ( and I use that term in the most generic sense with this lady) wouldn't do her job (that she gets paid for) to help him. The bottom line is if you have a choice, do not go to this clinic! We're going to a different clinic tomorrow and I hope and pray there is an actual caring nurse there that will do his or her job thoroughly.

Dr. Ellingson is quite possible one of the worst doctors I've ever been to. I was visiting family…read morein MS and thought I had refills on my insulin. I did not. A quick Google search of for a local internal medicine specialist led me to Dr. Ellingson. The person I initially spoke with on the phone late one afternoon was very kind, understood the position I was in, and scheduled me an appointment for the very next day. Yay! Or so I thought. I arrived about 45 minutes early because I knew as a new patient there would be a mountain of paperwork to fill out (I was correct). I write quickly and carry around a list of all my medications so it can just be copied (makes things much easier). Needless to say, it didn't take me long at all to have everything completed. I then had time to look around the waiting room and I noticed signs posted everywhere about not prescribing pain pills. And there were more signs that had something to do with Xanax... I can't even recall now exactly what that one was about. I want to say he doesn't prescribe that either. There was also a sign stating that the doctor refused to call in ANY medications or refills and that an appointment was always necessary. It became very clear to me that he was one of *those* doctors. The kind who thinks Tylenol and Ibuprofen can cure any type of pain. The kind who thinks no one needs Xanax. Yes, I agree that many, many people abuse these medications. But there are also many, many people who genuinely need these medications and I happen to be one of them. Granted, I wasn't there to see him about that, I have my own pain management doctor in Florida and my own psychiatrist in Florida who better understand my conditions. The point is, I don't like those particular doctors who think those types of medications are utterly and completely unnecessary for every single patient. I didn't let it bother me though because I just needed a prescription for my insulin. I was pretty sure he wasn't going to deny a diabetic her insulin. it was finally my time to go back (after waiting about 30 minutes) and the staff who I dealt with were all nice enough. I can't say anything bad about any of them, but they didn't go out of their way to be especially nice. They just did their job... no if, ands, or buts about it. No real niceties or pleasantries were exchanged. When Dr. Ellignson finally came in the room, he began asking me immediately about my Xanax and Percocet usage. Ok... not what I was there for, but I played along. I explained my conditions, how often I took each, and why. He then proceeded to lecture me on why both of these medications were horrible for me and why I needed to come off of them immediately and never take them again. Ummm.... ok. Yes, I'm already aware they are addictive substances. Yes, I'm already aware Percocet is a narcotic and Xanax is a controlled substance. No, I do not abuse them. Yes, I take them exactly as prescribed. Yes, I work with my doctors in FL closely and see both my pain management doctor and my psychiatrist every single month. Jeeeeez!! Then he FINALLY gets to the real reason I'm there... my diabetes and my insulin. He talked to me about it for all of about 30 seconds before he asks me why I moved from MS. I was honest and told him I couldn't stand the state (ok, all you MS people can hate on me now, but I'm not going to lie about it... I endured 24 years of my life there and that was more than enough for me). Well, he was none to happy at all when I told him that. Even though he's not from Mississippi himself, he's from somewhere up north, he then gave me about a 20 minute lecture on how wonderful MS is. The man actually spent more time talking about the great state of MS than he did about the MEDICAL CONDITION I WAS THERE FOR!!!! I was seriously like WTF, dude?! I could tell my poor husband was biting his tongue almost in half to try to keep from saying anything to him. We just wanted to get my damned insulin. Finally he stopped spouting off about MS, told me my prescription would be called in, and told me to go to the check-out window and leave the pharmacy number with the front office person. Sigh..... if only it ended there. They did call in my insulin. When I went to the pharmacy to pick it up, they didn't call in the needles. Yes, I told them I needed the needles too. By this point, it was after 5pm and their office had closed. The next morning I called the office and explained the situation. They actually wanted me to come back in and have another appointment with the doctor just to get the needles. WHAT?! I had to explain to her that I was JUST THERE the day before and he called in my insulin and how the hell was I suppose to inject the insulin without the needles. After being put on hold countless times, she finally said I could come to the office and pick up a written prescription. So I did. The end. I was writing more, but ran out of characters.