This is the worst experience I have ever had at any dental office…read more
Do yourself a favor, don't waste your thoughts, your time, your money, and especially your dental health to this office. There is nothing special here, they spend their time creating Instagram videos to lure people in. But the doctor doesn't actually do the work, he is the salesperson, once Sam Saleh sells you and takes payment, then the damage starts.
Two other dentists you never heard of or were introduced to actually come in and do the work. You never see "the salesman" except for a few quick looks and then gone again.
Now, lets talk about their actual work. I came in for 3 crowns and 1 veneer. The 4 front teeth (7-10) I have had work on this area from a few different dentists as it was from an accident as a child, I am 47 now and have seen many dentists over the years.
I came here like most, sold by the internet marketing and all the AI videos showing the final results of their "supposed" work.
Some other dentist came in and started prepping me, I never met her or was told someone else would actually do the work. She was very nice, like all of them, nice at first.
They made the temporaries, those looked great, so I had high hopes that driving from Newport Beach to Beverly Hills was worth it.
Was I wrong, when I went back 3 weeks later for the final work, it was completely messed up. Nothing like the temporaries or anything we talked about. All their "in house" dental lab did, was scan the old work I had and copy and print the exact same work. But they looked worse than what I had. I got to see the actual doctor again, Sam, and he also was not happy with the work. So, now once again back in temporaries. Each time you have to visit this office, it is a 10 hour day, 3 hours to drive in traffic there nd back, Beverly Hills is not an easy area to get to at any time of the day, plus pay to park. And I know a lot of people are flying in, save your money and your future negative thoughts.
Your local dentist has better capabilities than this office, a real dental lab who works with many offices does a much better job than any in house lab can do and I had to learn the hard way.
Back in my temporaries. The work was to be completed before I left on vacation for 2 months, which I could not change due to the dental office errors. I had to sit in temporaries for those 2 months and when I got back, they made me wait another month to get back into the office for the finals. Now that they were paid in full.
When I got back in Sept 2025, I went to the office, another dentist came in to cement the finals, first Dr. Saleh put vaseline in with the finals to see if they looked ok to me, he took me outside to see and from there they looked ok, it was hard to tell since vaseline was all over the gum area, but at this point, I wanted something final in and I said ok to putting them in.
At the end, your gums are so tight from all the numbing, you can't really tell if the work is done correctly.
After leaving, I noticed one tooth was longer than the other. When I went to my regular dentist for a cleaning and that office wanted to see their final work, immediately my dentist said, no, no, I can see right when you walked in that the colors don't match each other, you look like you have a gap and one front tooth is longer than the other.
Then he looked inside my mouth, and that's when they discovered the open margin. I originally thought it was leftover cement. Dr. Sam Saleh's other dentist didn't seal the crown properly and most likely both that dentist and Dr. Saleh saw this open margin and just ignored it, hoping a year would pass and they wouldn't be liable anymore.
I confronted them about the open margin with a second opinion from a prosthetic dentist. He noted the 1mm open margin, said it was sub standard according to what he saw and what the Dental Board would agree with. I asked for a refund of $3500, this is what I paid per tooth.
Dr. Sam Saleh did offer to give me the refund, but they wanted me to sign away their liability to all the dental work and I could not write any disparaging reviews. $3500 per tooth I paid, and that was after they negotiated from $4500 per tooth.
Just go to your local dentist, stay in your area, if it is not done to your satisfaction, you will need to go back and forth at your cost.