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    Marathon Veterinary Hospital, A Thrive Pet Healthcare Partner

    4.4 (39 reviews)
    Closed 7:00 am - 6:00 pm
    Updated 2 months ago

    Services - Marathon Veterinary Hospital, A Thrive Pet Healthcare Partner

    Emergency pet hospital

    In-clinic pet boarding

    Pet boarding

    9 More Services

    Dental care

    Dental cleaning

    Dental extraction

    Euthanasia

    Mass or tumor removal

    Microchipping

    Pet physical or wellness exam

    Spay or neuter

    Pet vaccinations

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    Reviews With Photos

    Uma resting after a long day...
    Nicole N.

    We cannot thank you all enough for the outstanding care we received with our baby girl Uma. She's resting now and is already acting like herself again. Every single one of you has found their calling, working together. Thank you from the bottom of our hearts.

    After a difficult decision my partner and decided to put our 19 yo Pomeranian to sleep. it is a Sunday, but they accomodmated us. a lot of dignity. very kind

    Pete had a great time here

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    Thrive Pet H.

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    Thrive Pet H.

    Thank you for sharing, Donna! Safe Travels!

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    8 years ago

    Marathon Veterinary Hospital is the best vet in the Keys! They are professional, caring and have a fantastic staff.

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    Ask the Community - Marathon Veterinary Hospital, A Thrive Pet Healthcare Partner

    Review Highlights - Marathon Veterinary Hospital, A Thrive Pet Healthcare Partner

    After seeing the 2 negative reviews I had to write something wonderful about Marathon Veterinary Hospital.

    Mentioned in 10 reviews

    Read more highlights

    Keys Animal Care Center - Street Sign for Keys Animal Care Center

    Keys Animal Care Center

    (19 reviews)

    These guys are professional, compassionate, and talented! Have always taken great care of my pets…read more The best in the lower keys!

    Zero clue how this place has such good reviews. Yesterday 4/22 we had a new patient appointment…read morefor our French bulldog. We came prepared - but your staff did not. Even though you had our extensive previous vet records - zero attention was paid to them. As such, your staff was un-prepared and un-aware he previously had a severe allergic reaction to the DAP+Lyme+Lepto vaccine and had to be rushed back to the vet within an hour. You were also unaware that for all our appointments after, our original vet insisted he be pre-treated for all vaccines to be on the safer side. I repeatedly asked the vet tech about this and she repeatedly brushed aside my concern. She kept insisting on a laundry list of vaccines. OK - we'll he'll be fine with rabies and this instead. Are you sure? What does it say in his records? Did you review them prior to our arrival? No - she did not. How it's not a requirement the provided health records were not reviewed prior to arrival - is beyond my comprehension. When I asked her about my Frenchie's previous records - she had no idea. I watched as she scrolled, and scrolled and then scrolled more through his records. At that point all trust was immediately gone. It was bad enough the facility can only be described as grungy. Nothing about this place looked sanitary. It was outfitted in what appeared to be mis-matched left over dorm room furniture from the 80s. Upon entering a room - you're confronted with an actual shower curtain (?!?) covering some unknown room or closet instead of an actual door. We're accustomed to a more professional and buttoned up environment that invoked trust and knowledge. This combined with zero attention to detail to my pup's previous records and allergic reaction was enough. I attempted to quietly leave merely saying "Not a good fit" when I was glared at on leaving. This situation was made worse when I was then chased outside by an alleged "manager". Following someone to their car is alarming. It's confrontational. It's beyond unprofessional. It's creepy. It only made a bad situation worse because zero apology was offered. Instead the "manager" justified bad behavior when she wasn't in the room with us nor had the time to review with the tech what actually transpired. My credit card was charged $35 on April 17 as a deposit for a visit - that never transpired because your staff failed us and lost our trust. I emailed April 22 to get a refund. No one called, no one replied to an email - - instead we got a passive aggressive email with the $35 receipt from April 17. This place is beyond unprofessional.

    Soggy Paws Pet Resort and Spa

    Soggy Paws Pet Resort and Spa

    (2 reviews)

    We have been delighted by bith the quality of care and if the flexibility in working with our nutty…read moreschedule. Big fans for our Pom.

    Unfortunately, I will never be bringing my dog back here. I live in Tavernier and have been…read morebringing my mini poodle here for about 3 years. she never actually does what I ask regarding his haircuts to begin with. But aside from that, she is extremely unprofessional. i have a 1-year old son and am sometimes alone with him as my husband gets his work schedules a little late and I don't know until a couple days before if I will be alone with the baby or not. It's been difficult for me to drive alone with him as of recently. That being said, I cancelled his past appointment an hour and a half prior because i decided I wouldn't be able to bring the dog and the baby alone all the way to islamorada as it would be too troublesome. He gets extremely cranky in the car seat and I have to practically fight him in order to get him in it. I explained to her my situation, apologized and rescheduled (she never once mentioned a cancellation fee). Upon, his next appt, my husband took him and was about 9 minutes late. The appt was at 1 and we didn't get a phone call or the dog back until 5:30pm. We called twice in between 1 and 5:30 and she didnt tell us that we had to pay her an extra FIFTY dollars for canceling his last appt. I have never seen any cancellation policy written anywhere but it was extremely unprofessional for her to wait to tell us we had to pay for the cancellation upon arriving to pick him. she has always been so kind and I have brought him here for so long. It's extremely unfortunate. I understand cancellation policies but I don't appreciate unprofessional approaches to situations nor do I appreciate the lack understanding or compassion regarding my situation with my toddler. Just lost a long time customer. Not to mention, almost every one of his nails was bleeding when we got him as if she took her frustration out on him.

    Marathon Veterinary Hospital, A Thrive Pet Healthcare Partner - vet - Updated May 2026

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