DO NOT STAY AT THIS HOTEL!!!
This has been one of the worst hotel experiences of my life! I stayed for a bit and initially liked it, so I extended my stay. that was where I went horribly wrong. The hotel manager - i think his name is Yavus - booked me for the extension and was EXTREMELY rude. I really should have cursed him out and walked out then.
A few days later, he insisted I change rooms immediately because my room needed to be painted. I was starving and on my way to lunch, but again, I said nothing.
The toilet in the new room was disgusting. I asked that the staff clean the toilet. When I got back in, a few hours later, they hadn't cleaned the toilet, but had doused the entire bathroom with water - even the toilet seat. Again, the toilet was filthy.
After that, my door refused to lock. Yavuz saw me having problems with the door. He concluded that it needed batteries and said he would take care of it later. I told him I wasn't comfortable leaving my things behind an unlocked door. He told me there were cameras in every hallway and that he would definitely take care of it.
I show up to my room 7 hours later and the door is not yet fixed. I call down and explain this to them in what little Turkish I know. I tell them the "room won't close"...they say they will send someone up immediately. Half an hour later, I call back and explain to them that the problem is the door. They finally send someone up. I show the guy that the door opens without a keycard. He simply looks at me and says to use the deadbolt instead. I try to explain that as a paying customer and single woman, I need a locking door. Yavuz runs in with a screwdriver and starts taking the batteries out of the door lock. At that point, I just started cursing him out, but he didn't understand a word of it. He just smiled and nodded and tried to pretend that he came back "later" as he had promised. "Later" is not supposed to be 7 hours later.
A day later, the upstairs toilet started leaking onto my toilet. I realized that if I called them, they would do nothing about it, so I told them I needed a new room. After a day, I was allowed to move back into my old room. It had just been painted and was covered in paint fumes - and I have asthma. I tried to explain this to the concierge but, once again, she looked at me like a deer in headlights . She was, however, absolutely insistent that the maid come clean the two specks of dirt on the balcony. DO NOT STAY HERE! JUST DON'T DO IT! read more