Advertising a branded, SEALED product, which I had previously purchased from B and Q and realized that I needed more, on Amazon, but, supplied their own version from a master roll. Ignoring emails and when calling on the telephone the woman was highly defensive and refused all accountability that they are not supplying what is advertized. Became highly offended and defensive and was completely refusing to listen, and continued to speak over me. I hung up and will be seeking a full refund. Not so much for the phoney product but due to the womans unprofessional attitude. read more