I ordered a hearthstone from this family owned business. I have been meaning to do it for years but always found that there were conflicting views on how to source it and how the different stones would react with a solid fuel fire. I came across Manthorpe when I was browsing the net and from first to last things could not be easier. Their website is easy to use and is full of useful information. Hazel, who answers the phone, is a wealth of information and very patient with us first timers.
Eventually, after sending pictures of the aperture which was to take the hearthstone and asking many questions, I ordered with trepidation.
The stone was cut to exactly the dimensions I had given and delivered spot on date and time and very carefully protected against breakages. They use different cardboard packing which they source from outside the company so don't worry if it comes with a different logo (mine came with the "Republic of China" on it) as all the work is completed by British craftsmen to exact specifications.
The product was first class and further information came with the order on how to lay different types of stone.
A first class service from a family run, first class British business.
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