Really. Just. Amazing. I cannot say enough good things about how quickly, patiently, and…read moreprofessionally the staff in this office work. I've been insured with them for about 5 years now and adding vehicles/house/etc. has always been effortless and supportive. It's State Farm, so the price is obviously competitive. From my experiences, I would highly recommend them. Unless you're getting your insurance free or getting massages while waiting, I don't think dealing with insurance agents really gets any better.

From the owner: Carleton University/Bachelor of Arts, State Farm Claim Representative from 1995 to 1999, Agent…read moresince 1999, 17 time Ambassador Qualifier, 2 time Chairman's Circle Qualifier, SVP Qualifier

I have been insured with Trigon for about 25 years. They have always been responsive to my…read morequestions and even problem-solved for me when I was out of the country and had an insurance issue. I also had a claim with one of the smaller companies they represent and the claim (vehicle totaled and I was injured) was dealt with promptly and professionally.

I thought this broker was awful. I used them for my cottage insurance. I got squeezed at the last…read moremoment and the best they could offer was insurance that cost $3800 instead of the usual $1500. I had also lousy coverage. They could not tell me how much the premium would change if i made certain adjustments. They never mailed me my policy. They never sent a renewal policy. Follow up was awful. Biggest mistake in a long time. Now back to a broker that managed to find me insurance around the $1500 mark and with proper follow up and client service.

The Best Insurance Agent in Ottawa by far Period. End of the story…read more The service is above and beyond every time with this Great Insurance Agent and Michelle is the BEST . Thank you for the Great service

Desjardins Insurance has always been there to answer our questions and concerns. They offer…read moreexcellent customer service and have helped us save on car and homeowners insurance. Lucas, an agent who recently helped us with a change to our policy, was prompt in responding to our change and sending us all the necessary forms, even through the holidays! We truly appreciate his help and patience in answering our questions and corresponding as quickly as he did. Thanks again:)

They were of no help when I needed their assistance with an insurance claim about 10 years ago…read more However, I stayed with them through inertia. I needed their help with another insurance claim recently. They were again of no help. This time I learned by lesson. I no longer get my insurance through them. You shouldn't either.

From the owner: Rhodes & Williams is one of the largest independent insurance brokerage firms in Eastern Ontario…read more With offices in both Ottawa and Toronto, our insurance brokers have provided superior customer service and the right insurance coverage solutions since 1935.

A guy named Sebastian let me in the door to the office , disgruntled. I guess I went to the wrong…read moredoor of their office (which had no sign as to which was the right door to enter - VERY odd). He seemed genuinely bothered that I would actually stop in looking for insurance. Needless to say, after leaving I got my insurance elsewhere - AllState farther up the road. They welcomed me in, gave me a Timmies gift card for having to wait, and set me up within 30 minutes with car insurance.

From the owner: Our mission is to act in the best interests of our clients. We offer the best protection available,…read morehelp our clients manage the risks of everyday life and support them in the pursuit of their goals

Worse Company, no customer loyalty what so ever. First they cancel my auto insurance after 30 years…read moreof being a loyal client with no explanation, now they raise my home insurance by $340 per year after being with them for almost as long and insuring a second home with them...0 claims made??? Do not give this company ANY business, they will NOT reward loyalty, in fact they treat you like dirt the longer you have been with them. If there were a ZERO star rating that`s what they would be getting from me.

Very good guidance and expert service for my car insurance. Helpful, and quick-to-respond. I am…read morepleased with their support and quotes. I have my home insurance & my car's insurance with this Agency. -Arif & Salima, Kanata.

If I could give zero stars I would. This company has done nothing but cause me stress and a…read moredraining bank account after I've been a loyal customer for 10 years, with no at-fault claims, I am 29 years old and a safe driver. I can barely afford groceries or basic living expenses because of this. My rate has only increased every year while I was being told the at the same time that my rate should lower. I was then told by Jameel aggressively that I know nothing about insurance and this is just "how it is". Absolutely horrible.