I bought a car from these people in January. At the time I enquired, the vehicle was due for an MOT, by the time we came to view the car the MOT test had still yet to be carried out. We waited whilst this was completed. One of the salesmen informed us that the car need work on the brake pads, brake shoes and that it needed replacement calipers to pass the MOT, it also needed new tyres. We waited for four hours in their show room under the impression that these works were carried out as I refused to buy the car from you without the works being done. When we finally completed the transaction they assured us that these works had been done and issued us with a clean MOT. All I could see was that the tyres had been replaced. I have this week had an incident with the breaking system and have taken the vehicle to the a workshop where it has been inspected and has been found to need replacement brake pads, break shoes and calipers to the tune of £594. Some of the parts currently fitted are not even compatible with the vehicle! I have been shown the vehicle and have seen with my own eyes that none of these works were done when you told me they were. None of the parts have been even vaguely recently replaced. They look years and years old. I therefore believe that the MOT was falsified as it would not have passed in the current condition, even six months ago. Had I known that the work had not been completed I would not have bought the car for the price I did. I have contacted Mansel about this but never received a response. Since then the car has deteriorated even more and now needs a further £1100 worth of work. They sold it to me knowing what a state it was in. I am now £4000 down because of this purchase with no car to show for it. I can't sell it or even trade it in. Heap of Junk and a bunch of heartless, glass eyed sharks!!! Stay well away!!!!! read more

I would to warn anyone about this car dealer. Please clear of them. I travelled from Bristol to see a car advertised by them on Auto Trader after I had spoken to them on the phone. They are deceitful and cannot be trusted. The guy I was dealing with is called Atif. If you have to deal with them please make sure anything they tell you is written down. Make sure you scrutinise any document they show you very carefully. I made the mistake of believing what they told me over the phone and paid them a deposit. Wrong move!B The mileage on the clock was different from what I was told over the phone. Admittedly I should have watched the mileage on the clock when I went to view the car but I was convinced they were telling the truth after asking them several times but they assured me The mileage was not a problem. The finance company I was dealing with declined to lend the money as from their checks the car has travelled more miles than I was led to believe. This rogue car dealership also refused to give back the deposit. Trading standards are aware of this and they are being investigated. Please, please, please be extremely cautious when dealing with Mansel Motors. read more

I recommend these guys for anyone out there wanting to buy 44's, this is the second 44 i have bought from them, I traded in mine for a newer landrover discovery. This has to be the first dealership that I have come across that actually knows what they are talking about. I was given good advise with the first landrover I bought they gave me the right advice on how to look after the car the service was first class very friendly and very honest which I appreciated, it didn't feel like someone trying to butter you up which suited me down to a T. Anyway the 2 cars were as they described they gave me a full mot with both cars , owned the first car for 3 years had no problems apart from general ware and tare, now I'm enjoying my new car, I've read some of the reviews on here and they seem abit unfair and paint a wrong picture to what I have experienced. I think people have to realise you are buying a second hand car therefore the onus is on you to check it out, anyway enough of me ranting I strongly recommend these guys and I'm sure in a couple of years I will be back to swap cars again :) read more

ZERO Stars as wont let you post at ZERO !!! DO NOT go anywhere near them. I bought a used car from them and within 14 days it had developed a serious fault and was undriveable. Other faults also came to light upon examination such as cracked and corroded brake discs, faulty 4wd and discrepancies on the service record and MOT. I called them to tell them that I wished to return the vehicle as it was undriveable, unsatisfactory and unsafe and they became abusive stating that I was entitled to S**T from them and i could F**K off and do what I liked. I am currently seeking recourse via trading standards & my credit card company under The Sale Of Goods Act and Consumer Credit Act respectively. Believe the bad reviews and save yourself months of trouble, grief, upset and inconvenience and look elsewhere. Anyone that has actually BEEN to this place can see that the good reviews on here are quite possibly written by the staff. So wish I had found this site BEFORE I purchased !!! read more

I would strongly recommend that no-one buys from this company. They are sharks. I was told the mileage was less than it was. I wanted to pay the deposit by credit card but they refused. I should have realised then that they weren't a good company to deal with. I hadn't had the car a month when I had major problems and the warranty that they supplied wasn't worth the paper it was written on. I took them to the small claims court but they didn't turn up. I incurred more expense with bailiffs but they went into liquidation and then re-opened the next day trading under the same name. Be very wary and look elsewhere for a good car with complete and honest service records. I've since had more problems and have just paid out another £3,000 on the car read more

Awful car dealership, Will strongly second the review written by ardshell. Since buying this car have had nothing but problems. The "warranty" is not worth the paper that it is written on. The car was bought at e beginning of the year, and so far I have spent the best part of £3000 fixing this, which added onto the original price, I could have bought a much newer car with far less mileage. When contacting them at the time of the first problem, i was told not to worry, this cost me 2000 and since have encountered more problems. If you want to learn from my mistakes, go elsewhere. This is an honest review and i cannot stress enough. DO NOT BUY A CAR FROM THESE PEOPLE read more

I honestly strongly reccomend mansel motors to anyone looking to buy a used vehicle. They have a fantastic range of vehicles friendly and polite staff. I brought my wifes mercedes clk frome them and i was given a rac warranty, and 7 day aviva drive away insurence they were very hospitable frome the moment we arrived. the car was described as it was over the phone we travelled from about 200 miles away and the mercedes was just wot we had been searching for. THANK YOU VERY MUCH EXCELLENT STANDARD! keep up the good work. read more

I would strongly advise against purchasing ANYTHING from this garage. Was told information, including mileage, over the phone. Left a deposit as was travelling from Dorset - turned up to purchase and the car had 45000 MORE miles than was told!! Was then charged £300 of the deposit for 'getting it ready costs'!!!!!!!!!!!!!!! Have contacted Birmingham Trading Standards to inform them of how this company considers it acceptable to do business. Am disgusted and very upset by their refusal to be reasonable in any way! read more

5 STAR RATING Past my test recently was after a car, visited many car dealers was recommed by family friend about mansel motors. Arrived at the premises was very impressed by the quality of stock they were selling. the staff were very pleasent and polite. purchased my new Toyota Yaris, was given a Rac warranty and Aviva 7 days insurance. As a first time buyer i was delighted with the experience. will defiently recommed family and friends to buy from mansel motors. read more

fantastic dealership- recently purchased an s class mercedes and was very impressed by the whole experience. very helpful, courteous, honest and dedicated team who did everything. saw the car over the internet, liked it without seeing it, was advised that the car is mint. paid a deposit and visited garage later in the week. car was exactly as described, it was perfect, cannot fault the experience . would strongly recommend you using this garage !! read more

Recently bought a BMW from this dealership. The staff were very helpful, courteous and very knowledgable. I would strongly recomend that anyone looking to purchase a vehicle visit this dealership first. The cars are well presented and I found I was under no pressure to come to a decision. I was offered a very good part exchange deal on my old BMW. And for my own peace of mind I was given a comprehensive RAC warranty. read more

Bought a car from these unhelpful people and the clutch went within 1 week of owning it, gives you a 3rd party warranty with the car so they dont have to get involved with repairing it. The "warranty" didnt cover the clutch so I got a £900 bill to pay myself. Not interested in trying to help you out and rude on the phone. Got told to spray WD40 on a Hydraulic clutch !! read more

Jason recently brought my bmw x5 diesel sport from Mansel Motors am delighted with the car came with RAC warranty, Honestly when looking around i found that the staff and premises were very proffesional, i must have seen 4 or 5 bmw x5, there vehicle was the best example that i had seen. it came with a full vallet and some tax. The best used car forecourt in birmingham. read more

Great selection of quality used cars never had a problem would honestly reccommend any one to buy cars from this garage very honest and helpfull guys keep up the great work all vehicles are 1/2 owners with a full service history no stories just great used cars at affordable prices best used car garage will be going again soon very pleased with the car i brought read more

I went to many garages to buy my first ever car and mansel motors was the best there service was excellent the sale reps were so usefull and helpful they made it easy for me to choose , the car I bought is in very good condition and I am so pleased and I shall carry on buying cars from them in the future also I recommend this garage to all read more

Fantastic dealership great staff excellent range of quality used cars. really pleased with my purchase after visiting numerous dealer in the midlands. would recommend Mansel Motors to any one looking for a quality used car. Once again thanks to all staff at mansel motors. 5 STAR RATING read more

5 star rating the staff are very helpfull am delighted with my toyota hilux that i brought 2 weeks ago was given a full valet rac warranty and a excellent rate on my finance package., will reccommend mansel motor uk ltd to anyone looking to purchase a quality used car. read more

Went to Mansel motors to purchase a car. Really welcoming staff and showed me around the car that I was interested with. Even got a discount from them and a nice cup of tea and biscuits. Excellent service. Will recommend them to all. 5 star service read more

Such lovely customer service, very helpful. I bought a car 6 months ago and haven't had any problems with it. it runs smoothly. was in good condition and the guys were great, really helped out... I would definitely go back again. read more