Reasonable prices, good workmanship, brings back memories of childhood small town cobblers!read more

I had a suitcase zipper repaired here and he did an amazing job at a very decent price. Nice find…read more I highly recommend him.

As only a few can find their pears among the best of the best. It is clear to me the expert service…read moreprovided was above and beyond our expectations. Thank you for being customer centric. Richard J.M. Goulet

I had the absolute privilege of bringing some of my most cherished items with me into Joe at Joe's…read moreShoe Repair and was greeted with one of the friendliest and honest people who I have had the honor to make the acquaintance of. I brought with me my leather bag from #Zara Man which needed the main zipper replaced, a knife which was hand made by my father in law in Norway which had a sheath made of some pretty thick leather which needed to be stitched up but in such a way as to accommodate the knife and handle which was made of a combination of mahogany an reindeer antler, and finally what I call my "guns", which are a discreet under the arm leather set of holders for a cell phone on one side and cards, money, passport, etc on the other side which is zippered and needed to have the zipper replaced. Made by #Age, this is a piece of my attire which I have worn daily since I purchased it 4 years ago. I didn't have the cash on me to pay in advance so I told Joe that I would be back before closing to pay for the items that I dropped off. He gave me the expected wait time of one week for pickup which was perfectly reasonable for me. After returning from picking up the cash to pay him an hour later, to my delight, Joe had already hand stitched the sheath of the knife, no easy task as the leather is extremely thick and hard. The knife fit perfectly and snugly in the sheath and the stitching job was perfect with the thread matching the leather to a tee. I paid for the items and watched another satisfied customer trying on his leather shoes which Joe had stretched perfectly to fit the customer's feet. The other customer could not have been more pleased and was going to be bringing in another pair of shoes to get the soles replaced. To my delight, two days later, I received a call from Joe and he told me to come and pick up my bag and my "guns" as they were ready. Not a week later, 2 days! I immediately hopped in my car with a shoe which needed to be glued together and the knife which I wanted to have a belt loop attached to it so I could wear it while at the cottage. When I got to the shop, I had the pleasure of meeting Joe's grandson who in Joe's words was even better than him.... Joe had a shop in Toronto for 27 years prior to opening his shop here in Ottawa 6 years ago and from my experience, he is bar none the best leather worker in Ottawa by far and extremely reasonable, affordable and fair when it comes to pricing. If I could give him 10 stars, I would. In addition, the shoe which I brought in and the knife sheath which I wanted a strap for, Joe fixed on the spot for free, I didn't have to wait and I thanked him and his grandson by buying them coffee. My next visit to them will be with my 20 year old #Timberland leather shoes which need new soles and a good revitalization. I have no doubt that Joe is up to the task!

I've lived in this area for almost 3 years and I never noticed Joe's Shoe Repair before one morning…read morethis week as I passed it while riding the bus to work. I saw the sign: "Key cutting". I needed a couple of spare keys cut, so I visited it yesterday. Joe repairs shoes, boots, bags, zippers, replaces watch batteries, cuts keys, has laminating services, and takes passport photos. Joe is a friendly man and stopped what he was doing as soon as I walked in and greeted me. I handed two keys to him and he quickly cut the duplicates for me. A couple of minutes later they were done, I paid him, and I was on my way. Unfortunately, when I got home I discovered one of the keys didn't work. It didn't even fit the lock. His store is only a few minutes walk away, so I went back and explained the problem. He looked at the keys and realized immediately what the problem was. He had accidentally used the wrong blank key for my duplicate. It was the same shape, but not the same number code. Hey, I learned something new. :) He apologized, cut a new key for me, apologized again, and I was on my way home in no time.

Friendly, fair pricing, skillful work. A bit tricky to find but well worth the effort.read more

Absolute top quality repair, more than fair price, excellent turnaround, and friendly service. My…read morewinter boots had stitching failures in the main joint between uppers and lowers. Now they're good for another few decades!

This gentleman is a magician with shoes, and other items like leather belts and purses. I brought…read moreall of them in to him, and he is fast, friendly, and does phenomenal work. He also does not charge an arm and a leg. He's the best in the city.

I absolutely love this place. The guy who works there is really efficient and let me tell you...the…read moreplace is cheap. And they can resurrect anything. Have you walked through slow, sleet, hail? Not an issue. Your shoes will be looking as good as new in no time. And if you are for whatever reason looking for a shoe polish for your burgundy brogues or whatever other random colour of shoe that you own (?) you will definitely be able to find it here. Same with all manner of shoelaces and insoles.

I just got yelled at for showing up twenty minutes early to pickup some shoes. The door was open…read more Most retailers would be happy but this guy was awful.

Paint boot heals and stretch a running shoe, no estimate provided or call, 80$, a little rich…read more Understand its not an easy business, but...

This shoe repair shop was recommended by a co-worker. Since it's on my way home from work, I…read morefigured I would give it a try. I don't often get my shoes fixed so I'm not experienced with shoe repair places. I dropped off 1 pair of boots and 1 pair of wedges, both has worn out heels. The gentleman whom I assumed owns this business said they would be ready in 1 week and provided me with a receipt. When I returned one week later, he said he was still working on the shoes to be ready for this same day. I had come to pick them up at 5:30pm... you would have thought they'd be ready by now!? I was annoyed but he assured he would finish them for me within 15 minutes so I agreed to wait. It was more like 25 minutes. Despite the wait, his work was good. The heels on both shoes looked new and he even shined the shoes so there wouldn't be marks. It cost me a total of 33$ for both pairs, taxes in. I'm not sure how much it would have cost me elsewhere so I can't compare. Is that expensive? I would probably return just due to the fact that it is in a convenient location for me, but I would pick up a day later then scheduled so I don't have to wait again.