Our dauchund lives in a community where she has access to at least several veterinary hospitals.We…read moredid use another clinic for our former dog. When we decided to adopt another puppy, KVH was recommended to us by a friend who bred and showed dogs. Our choice was clear, our pet has been a patient for 8 years, and we and the doxie have be please with the care our pet has received. She has had some chronic skin problems, which have been well treated, even though they seem to be constantly moving immunologic "targets." She has received the proper meds and her care has been a group effort, involving Dr Shively, the clinic assistants,an out-of state specialist, and us. Everything has been well explained to us. The facility is located in town and one can drive right up to the door. Handicapped access is available. The staff seems ready to receive "patients" and show care and affection to the pets. We have never had to wait long for appointments or pet care and the clinic is managed as well as or better than my medical care facilities. The waiting room is clean and bright and the examining rooms are cleaned between pet visits. Our doxie even appreciated her care, with there always being a few licks for Dr Shively or the assistants. This care is given to all the animals in the facility. Our dog's medical records, immunizations, etc are computerized and we get reminders for scheduled care. We have been given emergency numbers in the event the facility is not open. We do recommend Kennebunk Veterinary Hospital and know that the care our pet gets is "cutting-edge."

It truly saddens me that my dog had to sit in a crate for hours on ends for a tech to show up…read more Instead of them just letting us know when the tech is there for us to bring our sweet pooch in, they rather have him sit in a crate alone for hours. It is truly sad that they would have him just sitting there, instead of with his family and they could just call us when the tech shows to bring him in. Very very disappointed in this place for supposedly how wonderful they are. Seem to be a place that only cares about money, and not you sweet pets

Great caring staff & veterinarian. Our two kitties Baby &…read moreBenjamin like coming here. ( well not really but they tolerate the visits.)

Friendly, kind, gentle staff throughout the facility. They were amazing with our timid rescue dog…read moreand with helping us (very new) dog owners find our way. Highly recommend.

So my cat got a pretty horrific injury a few days ago, and Lucky Pet is the closest clinic to me…read more We've never been there before, I called them,barely coherent and in tears, and they talked me into a reasonable state. Once I caught my little guy who was in hiding as cats do, I wrapped him in a towel and got him to them in record time. We were immediately roomed, and had a vet tech in with us in 2 mins or less. Dr. Doug was in with us in under 10 mins, and he was so gentle and efficient. In @ 90 mins he had assessed ,anesthetized and surgically repaired and medicated my cats nasty degloving injury. I am so impressed by this clinics professionalism, skill,and compassion for both pets and their freaky people. I think my animal family has found its new home. Every single person I've dealt with has been so sincere and kind and responsive.I work in human health care so I can read between the lines, and this is a healthy practice. I look forward to healing my cat with Lucky Pet. UPDATE: It's been a month now since my cat got hurt. We've been in to Lucky Pet 10 or more times since his initial injury. Every single member of the staff ; techs , office managers and vets have been utterly amazing, compassionate and professional through this entire process. At this point I've been to this clinic with Izzy in one month more than my previous 3 animals have seen any vet in the last 8 years combined. They are truly good people.

If I could give zero stars I would. I have had multiple frustrating experiences with this office…read moresince Dr. Jordon left, and I cancan no longer recommend them to anyone who values reliable and compassionate care for their animals. Despite being listed as open at 8am, it's rare to get anyone on the phone before 8:30 or even 8:45. They close early randomly -especially on Fridays- and are closed midweek, making access to care incredibly difficult. When I called about an urgent medication refill for a condition that can result in serious bleeding if untreated, it took them 4 days to get the medication ready. That kind of delay is unacceptable and dangerous. The front desk staff consistently fail to take accurate messages. I've gone in multiple times to pick up prescription food or medication (that I called ahead for and they confirmed it would be ready), only to find that they have the wrong items, or nothing was ready at all. It's a waste of time and shows they have zero attention to detail. This kind of negligence is not only frustrating - it's incredibly dangerous! There have been times I was told they were open but couldn't schedule an appointment because they had no vet in house that day. If you don't have a vet in house, why are you open?! Even for urgent issues, they routinely refer you to urgent care or ER, rather than taking responsibility for established pets in their care. The urgent care clinics they refer you to don't open until 12 and are by appointment (unless you are willing to wait all day and possibly not be seen because appointments get priority- would have been nice for them to tell me that prior to suggesting I go there). And if you want to speak with a vet directly? Good luck! Getting a call back from an actual vet is impossible. Last time I requested to speak with the vet concerning an ongoing issue with one of my pets, it took THREE WEEKS to get a call back. By that time, I had already sought care from another vet. This clinic is DISORGANIZED, UNRESPONSIVE, LACKS ACCOUNTABILITY, and the urgency and professionalism that pet owners and their pets deserve. I strongly recommend looking elsewhere if you value competent, attentive care for your pets that also prioritize your pet's health-and your time- seriously.

If I could give more than 5 stars, I would…read more I was driving back from a trip from Portland and heading back home to Massachusetts. It was a very hot day, and my cat vomited and started panting heavily. I was frazzled, found Eliot Veterinary Hospital in a Google search, and got there as fast as I could. At first I was told they couldn't see my cat because they weren't an emergency vet, but when I said I was concerned about driving the distance to the emergency vet, luckily they were willing to take a look at my cat. Everyone at the office was very kind, caring and professional. Dr. Devlin gets the biggest shoutout though. She came right over to me and had a great what I call bedside manner... I know I wasn't in a bed, but I mean she got down on the floor to speak to me and was very calm, kind and thorough... not running in in a rush and giving me 30 seconds of time like some doctors do. They were very quick to get everything done even though I of course did not have an appointment, and they kept me updated constantly which was great. They were very patient and easy to talk to and made sure I understood what my options were and what was happening. Dr. Devlin again sat on the floor and asked if I had any questions. This meant the world to me.... She was not rushed at all and really showed that she cared. She answered my questions and continued to be very calm and helpful. Thankfully my cat was fine, and I really appreciated that they gave me ice packs, dish towels to wrap them in, and pee pads for the journey home. Dr. Devlin herself left me a voicemail later to ask if we got home safely, and they sent me emails with info about the visit and saying to reach out if I had any questions. Considering it was a horrible situation that I would never wish on anybody, it couldn't have gone smoother. Thank you, Eliot Veterinary Hospital! Mama Kitty and I are so appreciative!

Wonderful doctors and staff! such a welcoming and supportive environment. My typically fearful,…read morerescued beagle loves the treats and is readily coaxed to accept the TLC he consistently gets!

BEST VET IN WORLD! I have been going to village vet ever…read moresince I moved to York Maine back in 2014. I own a German Shepherd and is a very hyper active anxious dog. As we all know going to the vet is very stressful for animals however York Village vet is the best place to go. Place makes it easy on the animals and easy on you. I technically live in Boston now and travel an hour and a half just to come to this place. I have never experienced a problem and they always give me the best treatment for my dog, also at a very very reasonable price. I've never experienced an overcharged and I've never experience a bad situation. I will always be loyal to this vet because of their passion, care, and going beyond the average to take care of my pup. Special thank you to Dr. Matthews, and Dr. Josh. Amazing doctors, always leading with a happy healthy dog at the end of the day. Thank you so much for all your work.

Best and most friendly staff ever! I felt at home the minute I walked in with my puppy. The nurse…read moreat the desk was a wealth of information and took the time to help me make sure I had everything I needed.

Our first time ever boarding our four toy Australian Shepards. We were given great recommendations…read moreon Snazzy pet. We were not disappointed. Daily pictures of our pups and reports via email made it reassuring they were ok and making new four and two legged friends. Call and book early, they fill up fast.

First time boarding our little pack. Loved the daily report cards. Friendly staff and easy to…read moreconnect with. Dogs were excited to see us when we came to pick them up. Would recommend

I went in to have my 16 year old Pugs anal glands cleaned. My pup is old and has ailments. This…read moredoctor took the time to talk to me about her and assess her condition. I needed to know if I was just hanging on to her for to long. I walked away with a clearer idea of dealing with an old dog and knowing when it was time to say goodbye. You cannot put a price on someone taking time to listening, explain and offer comfort. This Vet is a gem.

The best,helpful,empathetic.they offer home visits to their patients for euthanasia.Both dr. and…read morenurse are excellent communicators.

Great job on my old (14yr old) goofy English cocker Spaniel.The groomer is wonderful and patient…read morewith the dog. She always looks and smells terrificl. I am thrilled that I changed groomers. My previous groomer a lot of the time just mowed her down and she was bald and often had razor burn, as well as having spent alll day at the groomers. Pawfections takes the time to groom the dog and is careful of all the growths old Cocker Spaniel's get tend to get. The greatest thing is that the dog isn't there for 8 hours. She is washed, groomed etc and home within 2-3 hours. The groomers are a few $'s more than the previous groomer and then add on a tip but that's fine. Well worth the money. They also groom my American Cocker Spaniel who is 16yrs old and has a lot of growths on her skin. They have never knicked any of her growths and has never had any razor burn and they don't mind using vet supplied prescription shampoo I asked them to use on the dog. Awesome groomers!!! Give them a try

Joan Cleary is a fantastic groomer that I have used for a number of years. However it appears she…read morealso is no longer working there. Pawfections has lost several awesome talented groomers this past year. It is sad that this shop has lost experienced talented groomers. Also a $3 fee was added to each grooming without an explanation beforehand. If you pay in cash I believe there is no $3 charge. Never heard of a groomer doing this practice. Time to look for a new Pet Salon