just randomly changed the closing time from 5 to 4pm so when i got there it was closed

This has to be the 20th circle of hell. Unlike the other DMV in town, this one only had two people manning the counter. I waited over an hour until tje place closed and they never saw me. The service is unbelievably slow, the stereotypical DMV experience from the movies. Instead of just making people leave the front desk if they don't have proper proof or identification, instead everyone has to have long, drawn out conversations with the worker. If you have flexibility in your schedule skip this DMV and go to the one in downtown Manhattan. read more

Manhattan Main Driver's License Station - Departments of Motor Vehicles Near Me - Manhattan, Kansas

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The system should not still be this slow. It's 2018. The automated sign in pad does offer you the ability to receive a text when your number is called, but there should not be two people working when close to 100 are waiting. When called upon, the individuals working do work diligently, but it is for not when so many are waiting. It is a broken system and needs at least 10 individuals working at a time to ensure prompt and productive service. Also, the floors are concrete but you cannot bring coffee or food or even water inside. That's asinine. read more

I recently had my license renewed and had an excellent experience. The man that organized my information and gave me a number was super nice, and the woman that took my photo was very laid back and had a sense of humor. I got there a little after 8 am and they were fast, efficient and friendly. I've been to other DMV's and this was the best experience I've had. read more

Waited over an hour just to be given LOADS of unwarranted attitude from the lady behind the desk and told we didn't have the right documentation that WASN'T STATED ON THEIR WEBSITE! Treated like I was stupid and rushed out the door. Probably had something to do with the fact it was close to closing and they just wanted to get home so they didn't want to help me! read more