"Captain Bob" was hired to scatter my Father in Law's ashes to sea. He was a sailor and it was exactly what he would've wanted.
There was no communication "hi, my name is Bob (Manfred) and today I'll be taking your loved ones remains to sea. Would you like me to say something special?" Nothing!
We were barely given notification from the funeral home the exact day it would be done.
So we waited to get some kind of communication but nothing.
We received a "certificate" in the mail from Bob. This was no ordinary certificate. It was a photocopy of a certificate that had the most tacky looking filigree image and preprinted lines that he filled in with a sharpie. Even the printed text was faded because it was obviously a copy of a copy of another copy.
My FIL's name was even misspelled and then corrected over so I can't see what letter it's supposed to be. Looks more like a 0 with a slash than an alphabetical item.
So, Bob uses cheap paper with faded text and then makes an error and couldn't even trash it and try to make a last name of a deceased love one legible?!
I almost forgot to mention that the ugly burial at sea certificate also had a few other services that Bob performs on it? In case you're wondering, Bob likes to advertise his dolphin and whale watching services on your burial at sea certificate that you are supposed to keep in loving memory of your family member?
I called Bob and it took about 4 tries for him to understand that I was very displeased with the scribble that was supposed to be a last name.
His response "well, you have my address, send it back and I'll write whatever you want."
No thanks, Captain Bob, it's not worth the postage. We paid for a burial at sea and hoped to have profoundly better communication and basic human consideration for a loved ones remains.
A high school diploma is better quality than this! I'll be remaking this certificate in the respectable manner it should've been done in the first place.
Bob, invest in some cardstock, more ink to print a fresh certificate for each burial instead of a trashy and lazy photocopy, delete the 1970's gold pixelated image, and never ever use a sharpie again! read more