I would give zero stars if I could. I had an appointment at 3:00 PM and arrived at 3:03 because I…read moream elderly and disabled and was being dropped off. Instead of showing even the slightest professionalism or courtesy, the owner came outside to meet me, shaking her head, yelling, and immediately telling me I was late and could not come in. She raised her voice, cursed at me, and told me to leave, all while refusing to provide the service I had already paid for. This was humiliating, completely unnecessary, and extremely unprofessional. No customer should ever be treated this way, especially someone elderly and disabled who made every effort to arrive on time. To make matters worse, she kept my money without doing any work. A lash salon should be a place of professionalism, relaxation, and respect. What I experienced at Boss Lady Eyelashes was the exact opposite. If you value being treated with dignity and receiving fair, professional service, do not go here. There are plenty of other salons in San Antonio that understand what customer service actually means.

I had a brow lamination, dye and wax treatment by Kayla and she did an amazing job! She explained…read morestep by step what to expect and was very professional. I'll definitely be returning.

Excellent COVID-19 precautions and cleanliness Great…read morehighlights and cut. Charlene is very accommodating and professional. I highly recommend her!

This is my second time having my haircut by Charlene. She's skilled and knowledgeable. I trusted…read moreher to try a new hairdo, a short bob and she did an awesome job. If you are looking for a new hair designer, do not hesitate to book an appointment with her. I hope this is helpful.

I will post before and after pics later but I just left the salon after my 2nd session for…read moremicroblading for my eyebrows, my 2nd session for my eyeliner, and NOW my first session for my lips. It is really is so stunning! Like after my 1st session for my brows and liner I would have people say they mesmerized by my face before I even told them I had permanent makeup done. After having my touch ups and now my lips done , well I believe they will be even more over taken by my beauty. We went a head and made my eyeliner on the top inter lid a little thicker and it really pops my eyes more. My brows have been the perfect shape since the 1st session and cant wait to see how they are after this touch up, I really love the color. After how impressed I have been with my eye area, I have been SO extremely excited to have my lips done. Like I literal just walked in the door and just the couple of glances I have taken in the mirror, I really love this feeling of gratitude on how beautiful I am. I have had that feeling with just my eyes being done a couple of months ago and I felt so much more confident about myself since then. I truly recommend anyone who thinks they may want to do permanent makeup, just do it. You are worth it. And I can't even put into words how perfect Laura and Jay Jay have been making me feel comfortable with my transformation. Laura has really made me feel like we are true friends and I am sure I will continue to stop by and to say hello and to thank her for everything she has done to make my beauty permanent and perfect.

This is the most important review I have ever written. Laura is awesome. This experience has…read morechanged the way I feel about myself. Getting older and not feeling attractive has done a number on my self esteem. BUT Laura has changed that for me. I just had the procedures done yesterday and I have a few days until they take full effect. I am a little swollen, but in no pain. But the change is definitely well worth it. The time and money I will save having to buy makeup and put it on in the morning is worth it alone. But I look even better now than when I put on my makeup. And it looks so natural, yet polished. But the way I feel when I look in the mirror is everything. Thanks to Laura and J.J. for making this change in my life come true!!

Leslie fat shamed me when I came in for a facial. I will never go back. She was mean and…read moredisrespectful.

An amazing experience! Clean, professional, and down right friendly! My girlfriend loved it so much…read morethat I went and got a facial fer myself!!!!! Leslie was funny and meticulously professional! Had us totally relaxed the entire time. We're making it our number one go to spa!!!!!

I had my eyebrows done here (powder brows with Keyra) including my initial session and touch-up,…read moreand I couldn't be happier with my experience. This was my first time getting any permanent brow work done, so I was nervous walking in. From the very beginning, Keyra and Kendra were incredibly accommodating, professional, and patient. They explained the entire process in detail, answered all my questions, and made sure I felt comfortable every step of the way. I asked to start with a lighter color and thinner shape because I was a little scared to go too bold. After healing, I realized I should have trusted their original recommendation to go slightly darker and wider but that's exactly what the touch-up appointment was for. During my touch-up, Keyra perfected the shape and color, and now my brows look absolutely beautiful and natural. Beyond the services, the environment is welcoming, clean, and relaxing. The conversations are genuine, the energy is warm, and you truly feel cared for rather than rushed. I was so impressed that I prepaid for my mother and sister to get their brows done here too. That's how much I trust their work. I highly recommend this studio to anyone considering brows especially if it's your first time. I'll also be returning for eyelash services and lip treatments. This place is a gem.

My wife found this studio on Instagram. She saw some photos of their microblading work and was…read moreinterested in getting her brows done here. After looking up their info, we visited the store at opening time, around 1000. After a while, no one came to open the store still, so I called the phone number listed. The first time I contacted Beauty and Brows Studio, some lady I assume is the owner gave me an attitude about not calling first. Why would you say your store is open at a particular time and not be available? We would rather talk to someone IN PERSON about services and fees than phone or text. Strike one. After the short phone call, she only texted back to discuss which esthetician would do the work and the price. After agreeing on the person, time, and price, I took my wife to her appointment. The esthetician was late to the appointment and still had to set up her equipment. Strike two. My wife ends up getting along with her esthetician so at least that's a plus. After picking up my wife, the esthetician told both my wife and me that she could do a touch-up (included in the price) in 8-12 weeks (or so, I don't remember precisely the time frame) if the color faded. I remember specifically that it was included in the price because I commented/joked about it being similar to a car wash warranty. You get a free car wash if it rains within 48 hours. After the specified time, my wife contacted the esthetician for a touch-up. Again, she was late and had to set up. Before I left, I asked her (for planning purposes) how long it would take, approximately. She said 45 minutes to an hour. With that timeframe, I changed plans to run some errands, grab some items we needed, and come back to pick her up. I took a little longer than planned and rushed back to pick up my wife. She was not yet done when I got back, so I didn't feel bad for running a bit late. After close to 45 minutes of waiting, while trying to keep our daughter calm, with frozen foods melting in the car, she FINALLY tells me that they changed plans from what she initially told me, and it will still be about another 30 minutes. STRIKE THREE! I get it. Things change. But you don't think you could've told me when you saw me come back 45 minutes ago? I was so mad that I just left to go home and drop off the stuff before it melted even more. That was about a 45-minute round trip before I got back. Guess what? She STILL was not done. I just wait in the car this time. When my wife comes out, she tells me that she was charged another $150 for the touch-up. SHE was even sure that we were told it was included in the initial price. She said the esthetician acted surprised that we were surprised and didn't leave a tip. Strikes 4, 5, 6, 7 ,8, and 9. The inning is f'in over. My wife saw the upcoming price change on their Instagram account a few days later. If the increase isn't until LATER, why did we have to pay now? To top it off, while I was waiting the first time, another esthetician was arguing on the phone with a client about their prices as well. So I'm positive that others are being swindled and unhappy. If I could give this place zero stars, or negative stars, I f'in would.

Jaroleen was an amazing person! Very professional and clean. She made me feel right at home from…read morethe minute I walked in. Bed was temperature controlled, blanket offered, you name it. Brows came out so amazing! I did so much research on micro blading and good institutes or academies. Phi Brow Academy was where I narrowed my search and then I looked for local graduates. Every time I searched locally for brows that I loved, they were always some that she did. I couldn't be more pleased.

I've always wanted more symmetrical brows. I'm so happy that I went with Jaroleen. She's a true…read moreartist who works from the heart. This is the best my eyebrows have ever looked. If you're on the fence about getting microblading, I say go for it. You won't regret it.

First class customer service! I've been a client for over a decade and there's really no stylist…read morewho can compare. It's really hard to find a hair stylist who can beautifully color, style, and help keep your hair healthy...but these are just a few skills among many Anjanette brings to the table for her clients! I'm always excited for my next experience, my hair comes alive. Need hair color that wows? Need to change up your look? Need to get your hair back healthy and strong? Lyrical Designz Hair Studio is the place to be.

Easy to go to website and book a time instead of waiting in line at a regular haircut place. Get a…read moreconfirmation of appointment by text. Lisa is very professional and you get a cold adult beverage while getting a cut. Highly recommended and will be back for sure.