The Lounge, Carrer de la Estameñería Vieja, 2
Seemed like a…read morenice place. Friendly manager and owner.....or so it appeared. We three watched soccer and ordered 3 paella mariscos. On the menu it was listed for 7.50 euros for an order. The manager explained that since they were making a new paella for us, we would have to pay for the large pan, which is designed for 4. We agreed to pay the price for 4 paellas instead of 3, or 30 euros. When the bill arrived, the paella was listed at 50 euros. I noticed that right away and questioned the manager. She argued that she had told us our paella would cost more. We reminded her of what she'd told us, turned the bill over and showed her the math as I wrote it out.
She disagreed with math.
7.5 x 4 = 30 according to us. She again replied that it amounted to 50.
I asked for the formerly friendly owner to resolve our dispute.
He refused to come speak to us. He just sat there with his fat self and pathetic attempt at a pony-tail devouring a cheeseburger from some other establishment and managed to intone, "Talk to her, she's the manager".
We refused to pay the jacked up charge. She argued. We showed her the math, over and over.
Finally she relented and told us to pay what we thought it was worth.
We paid exactly what the menu said our costs would be.
We tipped some very small change just to get it out of our pockets and because the beer was as cold as the experience.
Interestingly, The Lounge has a menu, but not a kitchen. When we ordered our paella, they called down the street to a restaurant and placed the order. We watched the sad pony-tailed, fat owner waddle down the street, get the paella, bring it back into The Lounge, and present it like it was his own creation.
Seems his menu is just a big fat lie. They cook nothing and try to charge almost twice as much as the place that actually cooked the paella.
They are liars who try to prey on tourists.
Avoid at all costs.
