I should have seen the red flags. My husband and I were so excited to secure availability for an afternoon tea in celebration of my birthday during our trip to London. To be honest, we were very surprised to see that there were so many openings available. We were pretty confident that we could've gone in as a walk-in (and found that odd), but didn't think too much of it. Unfortunately, it seems the lack of bookings was due to the lackluster experience that awaited us. The Rosebery was unquestionably the worst afternoon tea that we have ever had. The room was muggy, the service was beyond slow (for only having two tables occupied), the sweets were completely bland, and overall, a complete miss in every aspect that is afternoon tea. In addition, there was zero acknowledgment of my birthday, even when it was clearly notated on our reservation. At the end, I was just dying to leave. The room was stifling, and we were hoping to grab something sweet elsewhere to salvage the day, but our waiter seemed determined to not come back. There were several people hanging around just a few feet from us, and we finally asked one of them for our check, but even that response was delayed. If you would like a great afternoon tea, we strongly suggest the Dorchester. It's a bit more, but you'll get the experience that you're looking for. That being said, if you prefer to have a flavorless afternoon with an absentee waitstaff, then look no further. read more

AMAZING HOTEL! Best service in the entire country. Tabor is nice, great restaurant inside. High tea is recommended. read more

Mandarin Oriental - Outside - Hotels Near Me - London, XGL

See all

Mandarin Oriental is beautiful. I've always enjoyed my time here as everything is under one roof. Hotel, bar, restaurant Dinner by Heston Blummenthal), and what I'm reviewing here is high tea, is all super convenient. Why 4 star for high tea? Rosebery at Mandarin Oriental has allot of competition. Langham, Lanesborough... are just a few that are a stone throws away. What are the highlights, Victorian features of high ceilings and natural light flooding in. Staff, impeccable and polite with natural timing of service. Bespoke porcelains and teapot placement that is a fun way to display and fun to navigate the entire table scape. The tea selection (35!) draws from asian influence, that was the only difficult aspect in the entire experience ;) read more

Mandarin Oriental - High Tea - Hotels Near Me - London, XGL

See all

Wonderful food and service. Innovative presentation with an explanation of the history of the particular dish. They did try to charge an extra fee on the reservation deposit which we objected to and rescinded. And automatically adding a "discretionary service charge" is only discretionary if you see it and ask for it to be changed. Despite those 2 points, we would go back again. read more

Such a special and beautiful tea time in London. Perfect central location. Service was phenomenal and very kind. Food of course was unique and memorable. read more

Mandarin Oriental - Tea time - Hotels Near Me - London, XGL

See all

My bf and I greeted the New Year in London. We stayed in the Kensington Suite, we had a street view with balcony facing Knightsbridge. The hotel is really beautiful and Dinner by Heston Blumenthal is a great place for dinner. read more

Mandarin Oriental - Hotels Near Me - London, XGL

See all

Amazing afternoon tea experience. This review is a bit late, but visited on a trip to London a few years ago. The tea service was perfect and definitely worth the price. Will come again! read more

Mandarin Oriental - Hotels Near Me - London, XGL

Excellent location! Hotel is beautiful and the entire staff is very helpful and friendly. Had 5 rooms as my wife and I were hosting our children (and spouses) for a family vacation. The staff accommodated our entire pre arrival requests and made our entire stay just perfect. Would definitely stay here again. read more

The afternoon tea here is fabulous! The setting is lovely and peaceful and very cosy. The food is delicious as are the various teas and coffees are divine. The matcha tea is one to try here, I've never had such a rich taste. We went here for afternoon tea whilst they had the Christmas menu. This was nice as there were lots of novelty cakes but a lot of the "vegetarian" cakes contained fish. The staff were all extremely helpful though and ensured they knew of our requirements and made suggestions accordingly. I have to say, I've not seen such great service anywhere in the uk that serves afternoon tea. Would I recommend this place? Pricey afternoon. Tea circa £65 and extra for certain speciality coffees and champagne but comparing this to somewhere in the suburbs, given the location (opposite Harrods) it is worth it for a special occasion such as life itself! read more

See all

If you have the opportunity this is a must for your stay in London. The service is top notch and unpretentious, the hotel is comfortable and well appointed and the location is perfect. Located steps away from the tube and right on Hyde Park. After a heavenly sleep, grab a complimentary coffee and take a morning stroll in Hyde Park. Sign up to be a Fan of MO and you can select from a list of complimentary items including breakfast which is not to be missed. Yes, it is expensive - but every now and then you should reward yourself. We stayed here for my bday and booked a Hyde Park room. The hotel threw in a bottle of Moët and a crazy delicious chocolate mousse cake. They also have a house car that will take you anywhere you want to go within a 2 mile radius. We took the car (a Mercedes EQS) to Mayfair Chippy for outstanding fish and chips. Don't hesitate to stay here on your next trip to London. read more

See all

We enjoyed afternoon tea at the MO so much that we went twice while on vacation in London! The second time we brought our husbands and they loved it too. It is pricier than other teas in London but the experience was worth it! read more

Mandarin Oriental - Tea sandwiches before the sweets were served. The penny sandwiches are made with the Queens favorite jam. - Hotels Near Me - London, XGL

We stayed here four nights for our vacations in London. I mean, you basically can't go wrong with Mandarin Oriental anywhere in the world. When we made the reservation, we asked if they can make dinner reservation for us at Dinner at Heston Blumenthal, which is one of the hotel's restaurants. The concierge had no problem accommodating. On top of that, when we walked into the room, there's a chilled bottle of champagne waiting for us, along with welcome messages and sweet treats. The hotel's location couldn't be more perfect. Entrance to the tube is right outside, Hyde Park is within walking distance, and all the shopping stores are all around you. Highly recommend if you want to splurge a little. read more

Mandarin Oriental - Welcome drink - Hotels Near Me - London, XGL

See all

If you're not exactly traveling on a budget, I can wholeheartedly recommend the Mandarin Oriental Hyde Park. The Knightsbridge location is perfect for hitting up Harvey Nicks or Harrods and the tube is just steps away. The rooms are large (for London) and very well appointed. The real treat here is how accommodating and friendly the staff are. They will bend over backwards to get you anything you want, any time, night or day. When I vacation, I VACATION. I don't want to have to deal with any hotel hassles. The Mandarin makes things go right -- and I'm willing to pay a bit of a premium for that sort of customer-first attitude. read more

Mandarin Oriental - Mandarin Oriental Hyde Park - Hotels Near Me - London, XGL

Love this hotel, stayed for a week and a half. Service was absolutely phenomenal, and the ultra chic bar downstairs was SO fun!! Plus, mornings were made glorious in their beautifully bright restaurant with a view of Hyde Park - delicious too. In-room service was great! Laundry was prompt and very tidy :) Everything you could expect. Spa was great and so was the gym - bright, lively and stocked with your basic needs (water, powerade, and fruit) Only recommendation / side-note would be to get a room on the Hyde Park side, rather than the traffic/road side. S read more

Simply the best afternoon tea, traditional English selection of sandwiches, scones and cakes - all with an oriental twist - washed down with Ruinart champagne. Staff are very knowledgeable about the teas on offer and advise you on the best choice from the very long menu. Even the crockery is bespoke, every single detail has been thought through, a real treat. Late afternoon the lights are dimmed and discreet jazz musicians appear. I could happily have stayed all night ... read more

See all

Sadly I had to down grade their stars because I found out that the free spa treatment that they were going to give me because of the soiled sheets that were placed in my room was not free. They charged my credit card, and then later said that they would take it off, but after looking at my CC statement later, it was never done. I contacted the hotel and they pretended that they didn't know anything about it, even though I had the manager email me about the complimentary spa. Very disappointing and very deceiving. I'll post the pictures of the bloodied sheets that I was welcomed with when I first checked in. read more

Mandarin Oriental - This isn't the Bloody Mary haunting the Tower, this was the sheets that was in my room when I first checked in. - Hotels Near Me - London, XGL

See all

One of my favourite hotels in London. Stayed here with a friend, food and service are unmatched

We tried to get in at the Ritz for afternoon tea and "settled" on the Mandarin Oriental - but it turned out we did not have to settle at all! The service was impeccable - the tea service was fantastic - excellent tea selections with a Tea Master on site to make us a special tea upon request. The price was reasonable relative to formal tea service. They offer you additional sandwiches and cakes if their initial service is not sufficient (but it is quite healthy portions!). The China was gorgeous and the setting was classic tea room with a beautiful tree branch to hold the tea sandwiches for service. It was such a fantastic experience. I didn't miss out on going to the Ritz - we had the option to get into the Ritz later in our trip and opted out as we were more than satisfied with our experience with the Mandarin Oriental. read more

See all

Not to be picky but I have to only give this hotel 4 stars. This hotel chain is one of the best in my opinion. What's important to us is comfortable rooms, nice gym/Spa, great location, ambiance, service and a added bonus a great bar. This almost got all marks but the room temperature seems to be controlled by hotel so we were not able to control the settings. At first it was to cold then to hot. Also this is an old building so the hallways are pretty cold. I still would stay here over Bvlgari Hotel.i feel they offer more things we enjoy and they are not overcharging. read more

See all

There is a lot to love about MO. Give me MO' (oof. That was bad). So I came here for tea with my Mama. Because Mamas and their Boxing Day shopping daughters need a little down-time between grabbing for sales at Harvey Nicks, naaahmean? (You do. You're totally with me, I can feel it) So we went to the Mandarin Oriental for high tea. For the "basic" (i.e., without champers) it's 53GBP/person. If you're a small group of 4 or under you get a table for 2 hours. But over the course of those 2 hours you really just have one job: NOM AND SIP, SIP AND NOM! There is a mind-boggling amount of tea to choose from, and I went for an excellent afternoon blend before transitioning over to...coffee (#addict). The tea sandwiches were my favourite part, with creative combinations such as crab and avocado with curry, egg salad with black truffle, salmon with crunchy cabbage and (with a nod to the holidays) turkey and cranberry. These sandwiches were *excellent*: delicate and both familiar (soft bread! Balanced fillings!) and innovative (fish and cabbage you say?). I don't have a fierce sweet tooth, so with that said: the petit fours were the weakest component part of high tea, although they were beautiful to look at. Again for the winter holidays there were many nods to red and green, and my most favourite confectionary resembled an evergreen tree (chocolate mousse atop a perfectly semi-salted nut tart). A selection of scones with clotted cream, strawberry jam, lemon curd, and rose jelly rounded it all out. And ROUNDED OUT WE WERE. Not an everyday thing, to be sure, but a lovely experience. Service was also exceptionally on point here; even extending a chivalrous arm of help up and down stairs to my Mom. Appreciated, MO. Yelp note: the whole hotel is currently being renovate (late 2016 / early 2017) and so tea is being served in a different room than the usual. It's still beautiful, but just, y'know...note this. read more

This review is for the spa only. My ideal version of heaven is the Mandarin Oriental spa. I have been fortunate enough to have visited many spas over the years, but I can say without a doubt that this is the best one I've been to. I was given a gift certificate for a full day at the spa, but I chose to break it up into massage sessions instead, thereby prolonging my visits as long as possible. It's all in the details: they offer you fresh tea the moment you arrive before escorting you down to the meticulously clean change rooms (there is no underestimating the importance of spa cleanliness). The change rooms have everything from a soaking pool to a eucalyptus steam room. Before and after your treatment you can stay in the relaxation room where you are encouraged to take naps (it doesn't get more awesome than this). Literally if I could afford to go every day I would. read more

Clearly the epitome of service and luxury. Staff is spot on & can somehow actually anticipate your needs before you do. Lobby is gorgeous, and I saw not one, but two British celebrities in the bar. And, most important, you're right across the road from Marks & Spencer. read more

Went here for tea on a Saturday afternoon. While my friends and I aren't quite the go out for tea crowd, we decided to get dressed up and participate in the London tradition. Instead of doing the pre-fix menu, we each ordered a pot of tea and then ordered a plate of sandwiches and desserts for the table. I had the vanilla tea and then some crab and egg and cress sandwiches. The dessert I had was chocolate with lychees. All of the food was mouth watering and the tea hit the spot. Though my friends and I felt a little out of place with the other families dropping hundreds of pounds on finger sandwiches and the traditional pyramids, it was definitely a London experience I will remember. I only wish my father put me on a budget where Saturday tea at the Mandarin Oriental could be experienced more often. read more

Service is amazing every time I stay here. Even when I'm not staying and just visiting the front desk is always helpful. They even help you carry your bags up the stairs without hesitation. The food is really good. I love eating room service. I remember two years ago I stayed in the hotel room the whole time working and eating in my room. They have special offers on your stay from time to time. read more

The Omakase in Manderin Bar is definitely the best drink I have ever had. Everything is sooo perfect! read more

Mandarin Oriental - Hotels Near Me - London, XGL

I am a regular at the spa at Mandarin Oriental Hyda Park. straight to the point, the spa is heavinly and everything surrounding you there feels fluffy the cleanliness, the quietness, the respect, toilets, tranquility rooms, every single corner in the place is amazing. one thing I am not fan about is the price of course. my favourite type massage is the hot stone one which costs me £225 every single time (without the tips) but never failed to be amazed there. the massage you get there isn't available anywhere else in London.. it is an amazing experience and shame I can't go there more often read more

A magnificent turn of the century restored cell lassis hotel with all the elegance's intact. It's quite a stunner if you never been to London. Go out the front entrance and across the Bay is Harrods shopping gone to the 10th level. Go out the back entrance and you are transfixed to Hyde back. The dirt track surrounding it is the original horse and buggy trail connecting Buckingham palace with Kensington palace. History is everywhere. A very trendy bar and restaurants it's a great place to stay with old world bath tubs a nice touch. read more

Every Mandarin I've stayed at has been wonderful. This was no exception. The only reason I didn't give 5 stars is because I went to the Four Seasons in Paris a few days later (and got upgraded to the Presidential Suite), and that was probably the nicest hotel I've ever been in. I would highly recommend this hotel. read more

Ordered: Lots of drinks Price: £10-£20 per drink Review: What a place for a drink before a great night. Don't go if you're on a budget, but go if you're feeling like a 'BIG ONE' ....is what a nut case would say...but in all honesty - great drinks, slightly overpriced considering there are many other great institutions around, but it is a pleasant place to have a drink. read more

This review is for afternoon tea. Loved it! The vanilla tea was delicious (my favorite), and the sandwiches and pastries were yummy. They were generous in replenishing the food as we finished each tray, and on point with more hot water for our tea. We had a great table overlooking the park, and we stayed for hours chatting. We stayed until 7 - past the official "end" time for tea (dinner service was starting), but we weren't bothered or rushed out at all. Lovely experience. read more

This place is just beautiful. I love the location which is smack dab in the middle of everything in Hyde Park. The service was top notch and the food was great. I particularly loved the breakfast with all of the many options and fresh fruits. The room was nice and cozy and the bathroom with nicely upgraded. The television was super modern and cool with many features I could not even figure out. The layout of the hotel is classic with very cool stairwells and lifts that are retro yet modern, albeit small. The staff was always looking to please and helped us navigate around London as well. read more

For sure Home Away Home. Love the service and the decor. Service is immaculate and staff always remembers your likes and dislikes. Perfect 5Star hotel property. read more

A far cry from the flagship property in Hong Kong, which is amazing. The building is beautiful and old, pre-dating the hotel but is long past-due for some serious maintenance. Walking to my room, I was in a hallway that reeked of cigarette smoke (constantly) on a wavy, uneven floor that creaked and moaned under the carpet. My room was worn out and the bathroom had damaged fixtures and a tub with stained porcelain. The view was of an air conditioner unit. When I informed the staff of my overall feelings about things and my intention to move to another hotel, they moved me to a different suite that was somewhat better. I left the next morning and checked in at Claridge's which was much better. read more

The Mandarin provides exemplary service in the heart of Hyde Park. I have not had a better hotel experience ever. The moment I stepped inside they assisted me with my bags and once checked in the staff brought them up to my room. The room was ultra luxurious with every perk imaginable. The front desk provided me with excellent service throughout my stay. The dining choices (Bar Boulud and Heston Blumethal) are excellent. Having had to work out of my room for two days I made good use of the room service and it was delicious. If and when I make my way back to the UK I will not hesitate to stay at the Mandarin Oriental. read more

It's 5:30AM and having newly arrived in London from the US, we were jet lagged wide awake. Turns out London is no New York where you can get breakfast at 5:30. There aren't any diners. We wander the streets and finally settle on the Mandarin Oriental. The concierge is really nice and apologizes that breakfast will only be served at 6:30. We then walk in Hyde Park in the rain and it's lovely. We go back to the Mandarin Oriental at 6:30 and they warmly welcome us for breakfast. There is the delightfully presented continental breakfast buffet and there is the choice of ordering an English breakfast or Japanese breakfast too. If choosing the latter two and each costs 38 pounds, the continental breakfast buffet is included without extra charge. Delicious breakfast, much choice and warm, friendly, excellent service! Discovered too that London is like the Deep South back home, no Mimosa or Bellini served until 10:30 at least at the Mandarin Oriental and worse until 12NN in other places in London! read more

Mandarin Oriental - Japanese Breakfast - Hotels Near Me - London, XGL

Four stars only because I liked it better before Mandarin Oriental took it over. It had a little more character then but overall it is an excellent hotel in an excellent location. One of the best aspects of the hotel is still the bar. It's a dandy! read more

Waaaayyy tooooo expensive for what you get. We came here for afternoon tea. The room where they have the tea is nothing special at all. In fact, it was a very classical room they made to look new and the design failed. But here is the problem. The three of us had one tea and two champanes. The tab was $71 EACH. We could not believe it when we got the bill. Aparantly the drinks are one charge but the tea service is totally another. It should have been $71 for the three of us and even then it would have been high. When traveling, be sure and doulbe check the prices before ordering. This was way out of line. RK read more

This is probably the 6th time I've had afternoon tea here in the past 3 years. Each time, the service has gotten a little worse. Now, today, I had to wait 45 mins to receive food - and it's only finger sandwiches and scones. What is going on? And the restaurant's only 3/4 full. read more

Thank you London's Mandarin Oriental for making my stay a pleasant one despite the fact I was deathly ill most of the time of my stay. Your staff went out of their way and made my first stay in London an extremely unforgettable one. Thanks for the consistent check ins and the unlimited amount of tea which was sent to my room at odd hours just so that I could gather my own voice back. I will definitely be returning in the Winter. read more

I came here the first time I went to London and I cannot stress enough how great it is. The view of Harrods is amazing and the television channels are so cool! Fashion TV? My dream!!!! read more