I would like to share my experience of what happened on Friday May 18, 2018…read more I was having fun. It was my first time traveling to Swizeland and I was excited to try a spa and relax at this place. I put all of my stuff in my locker in their locker room and locked it with their lock. After soaking in a pool before my massage, I came back to the locker room. My locker was open and my shoulder bag which included my iPhone, my wallet, my passport and my money, was gone. My trip turned out to be a nightmare. The police caught a woman trying to use one of my credit cards. She also had my ID. However, I was not able to find any of my other things. I had to change my flight because I didn't have a passport, get a new iPhone, and get a new passport. I was devastated emotionally. I felt someone had invaded my privacy. And of course, i didn't have any travel insurance. Obviously, the lockers were not secure even though they had locks. They were easy to open somehow because this person opened my locker in a very short time. They said they are not taking any responsibility and said that I have to talk my insurance. However, no one will have insurance when they travel. I am still very upset about how their locker was so easy to open and my things were stolen. It's emotionally and physical very damaging now and in the future.

way too expensive. we went to bernaqua to relax and even in the quite zones, there were so many…read morepeople screaming and acting like animals. we passed 1 minute of our 2h time and we had to pay a difference, even though we had to pay so much to enter. the pools were very crowded and no one was there to inspect and control people. we also had to pay for the saunas and no one explained to us that it was mandatory to be naked on the saunas. it was just very disappointing.

I wish I could show you how awesome Bernaqua was with original photos, but (1) photography is not…read moreallowed (2) all of your belongings go into free lockers upon entry, so I didn't have my phone handy, and (3) it's a water park, so it's probably best to keep your phone in a safe place anyway. We visited on a weeknight during late November as a free benefit of staying next door at the Holiday Inn Westside, and wow, were we impressed! Our family of 3 water-loving Merpeople (2 adults and 1 eleven-year-old boy) has been to plenty of U.S. water parks and Bernaqua ranks at or near the top. Even after being exhausted following a day of touring Old Town Bern, we had a blast during our evening at Bernaqua. There are 4 fun & different waterslides (for ages 8-10 and up), a younger children's splash & play area, a sauna http://www.westside.ch/en-GB/sauna.aspx, a saltwater float & relax room, and 18 different pools with various temperatures and other entertaining features (such as rotating fountains & massage zones). Not sure what it may be like during a crowded time, but for us, the place was hardly inhabited except during the first hour when we walked in on a water aerobics class in the front pool. Even the outdoor pool and lazy river area were kept at a comfortable temperature so that we could use it even as the outdoor weather was approaching freezing. We really got a kick out of how many different experiences could be had in this place in a brief 2.5 hour visit. We went down each slide several times and all concluded that the Black Hole (which is dark inside except for a few colored lights) was our favorite. Beware of the red & open-topped Whitewater Canyon (ages 10 and up), as that one gets a bit rough; you'll definitely be swirled around a few times. For before/after the wet fun, there is also a cafe with kid-friendly options and a very nice shower and dressing room area with almost everything one could need to get ready to return outdoors (including hair dryers). You can even schedule a massage, scrub, and Roman/Irish (hot & cold) bath sequence. If you are a guest at Holiday Inn, you'll be given a waterproof tote bag full of towels and your Bernaqua wristbands (which will give you entry to the park) at the front desk to the hotel. Please note that hotel guests get only 3 hours free, but that should be plenty of time if you are visiting during a non-crowded time like a week night. More info here: http://www.westside.ch/bernaqua https://www.bernaqua.ch/de-CH/Infos/Oeffnungszeiten

From the owner: möchten sie sich von kopf bis fuss verwöhnen, oder ein body sugaring machen lassen? vielleicht darf…read morees auch "nur" eine brauenkorrektur sein? in der überzeugung dass auch eine kleine veränderung grosse wirkung hat, werden sie im kosmetikinstitut pur & schön von a-z mit grösster sorgfalt und liebe zum detail behandelt. für grössere und kleinere verwöhnprogramme sind sie herzlich willkommen bei pur & schön, ihrem kosmetikstudio im monbijou bern (nähe eigerplatz).