way too expensive. we went to bernaqua to relax and even in the quite zones, there were so many people screaming and acting like animals. we passed 1 minute of our 2h time and we had to pay a difference, even though we had to pay so much to enter. the pools were very crowded and no one was there to inspect and control people. we also had to pay for the saunas and no one explained to us that it was mandatory to be naked on the saunas. it was just very disappointing. read more

I wish I could show you how awesome Bernaqua was with original photos, but (1) photography is not allowed (2) all of your belongings go into free lockers upon entry, so I didn't have my phone handy, and (3) it's a water park, so it's probably best to keep your phone in a safe place anyway. We visited on a weeknight during late November as a free benefit of staying next door at the Holiday Inn Westside, and wow, were we impressed! Our family of 3 water-loving Merpeople (2 adults and 1 eleven-year-old boy) has been to plenty of U.S. water parks and Bernaqua ranks at or near the top. Even after being exhausted following a day of touring Old Town Bern, we had a blast during our evening at Bernaqua. There are 4 fun & different waterslides (for ages 8-10 and up), a younger children's splash & play area, a sauna http://www.westside.ch/en-GB/sauna.aspx, a saltwater float & relax room, and 18 different pools with various temperatures and other entertaining features (such as rotating fountains & massage zones). Not sure what it may be like during a crowded time, but for us, the place was hardly inhabited except during the first hour when we walked in on a water aerobics class in the front pool. Even the outdoor pool and lazy river area were kept at a comfortable temperature so that we could use it even as the outdoor weather was approaching freezing. We really got a kick out of how many different experiences could be had in this place in a brief 2.5 hour visit. We went down each slide several times and all concluded that the Black Hole (which is dark inside except for a few colored lights) was our favorite. Beware of the red & open-topped Whitewater Canyon (ages 10 and up), as that one gets a bit rough; you'll definitely be swirled around a few times. For before/after the wet fun, there is also a cafe with kid-friendly options and a very nice shower and dressing room area with almost everything one could need to get ready to return outdoors (including hair dryers). You can even schedule a massage, scrub, and Roman/Irish (hot & cold) bath sequence. If you are a guest at Holiday Inn, you'll be given a waterproof tote bag full of towels and your Bernaqua wristbands (which will give you entry to the park) at the front desk to the hotel. Please note that hotel guests get only 3 hours free, but that should be plenty of time if you are visiting during a non-crowded time like a week night. More info here: http://www.westside.ch/bernaqua https://www.bernaqua.ch/de-CH/Infos/Oeffnungszeiten read more

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Das ist das schlechteste Geschäft der Welt. Sie sind nicht transparent über ihre Preise. Wenn Sie für eine Stunde bezahlen und eine Stunde 10 bleiben, werden sie Ihnen in Rechnung gestellt. ebenfalls im rahmen eines gruppendeals geben sie angeblich jedem in der gruppe eine ausgabelimite von ein paar franken. Während sie Sie auf diese Anzahl von Franken beschränken, die je nach Gruppengröße variiert, ist es am Ende immer noch eine zusätzliche Gebühr, die nicht klar ist. Die Angestellten sind verdammt unhöflich und widerlich. Es ist verrückt, wie das legal ist. Wir sprachen mit ihnen auf Französisch und sie sprachen deutsche Beleidigungen zwischen ihnen, weil sie dachten, meine Gruppe, zu der auch 6-Jährige gehörten, verstand es nicht. Die Böden sind alle klatschnass und sie unternehmen keinen Versuch, sie zu trocknen, was sie zu einer großen Gefahr macht. BEACHTEN SIE, DASS IHRE ALLGEMEINEN GESCHÄFTSBEDINGUNGEN BEDEUTET, DASS SIE VOLLSTÄNDIG VERANTWORTLICH SIND, SOLLTE IHNEN ETWAS PASSIEREN. Rettungsschwimmer sind nirgends zu sehen, Rutschen sind nicht besetzt und es ist nicht gut gepflegt. 0/10 nicht empfehlenswert. English translation: This is the worst deal in the world. They are not transparent about their prices. If you pay for an hour and stay an hour 10 you will be charged for them. also as part of a group deal, they allegedly give everyone in the group a spending limit of a few francs. While they limit you to that number of francs, which varies based on group size, it still ends up being an additional fee that's not clear. The staff are bloody rude and obnoxious. It's crazy how this is legal. We spoke to them in French and they spoke German insults between them because they thought my group which included 6 year olds didn't understand. The floors are all soaking wet and they make no attempt to dry them, making them a major hazard. NOTE THAT YOUR TERMS AND CONDITIONS MEANS THAT YOU ARE FULLY RESPONSIBLE SHOULD ANYTHING HAPPEN TO YOU. Lifeguards are nowhere to be seen, slides aren't manned, and it's not well-maintained. 0/10 not recommended read more