They are a privately owned facility; not some chain business. I have had my belongings stored here since about Oct 2005, and the entire time my family has been military. Now, the government isn't always the greatest at keeping our paychecks straight, so there have been months that we have been short and unable to pay all of our bills on time. The owners of this facility have been amazing with working with me during these times. As long as I let them know what is going on, I never have to worry about if my belongings will be sold at auction like another facility would do. The owner lets me make payments that work for my family, while giving me the peace of mind I need. I have also never had to worry about if my belongings are safe or not. I wouldn't move my things anywhere else...except into my own home, once we get a larger place. read more