Neat little boutique style hotel in the Little Rock area. The entire hotel has clearly gone thru…read moreand still is renovating. Hotel rooms are large with ample entertainment area and the beds have excellent matresses Common areas of the hotel have retained some of the original iron detail work installed when first built and independently operated The hotel"s bar was fun and Leigh provided plenty of conversation and although I didn't try the restaurant it was busy with happy diners

The Burgundy Hotel had good ratings which literally no other hotel has in Little Rock so we stayed…read morehere even though it was a touch out of the way. The hotel was near a little strip mall that had amazing food options: delish ice cream, Waldo's Chicken and Delucas. At the hotel I liked: Back entrance Slanted shower with tall shower head Wet bar in room Decor is minimal but nice Coffee in lobby Disliked: AC had no constant fan Pool closed even when it's hot out No gym Bathroom smells like natural gas Natural gas fireplace makes bathroom smell No bathtub Furniture is soooo heavy In hotel breakfast restaurant was bleh It was like a little Embassy Suites It was in between things- Downtown, Diamond Crater and Hot Springs. Everything was a drive and it was a good stay overall.

Beautiful historic hotel in downtown Little Rock! This hotel is beautiful 19th century architecture…read moreand finishes, history is on display from the exterior to the furnishings in the rooms. The story of the hotel's elevator is of a custom-built, massive enough for General/ president Ulysses S. Grant to ride up to his room on his horse! The interior of the elevator is massive, and in my mind could fit a horse, so I'm choosing to believe the story! ;-) This was a beautiful hotel, very clean. Staff was always friendly and attentive. Lots of options for food and beverages on site and it's centrally located. It's a must stop if you're ever in Little Rock. Tip- stop by the restaurants on site for delicious food and beverage. - complimentary coffee and water in the lobby!

We enjoyed our stay at the beautiful Capital Hotel very much. Our room was nice size, very clean,…read morecomfortable & had everything one could need. The mattress was wonderful. Reception, valet, all staff were helpful, courteous & friendly. Had breakfast room service. It arrived quickly & was delicious. Great location for sightseeing, activities & restaurants. Look forward to returning.

The hotel was absolutely the place I want to stay again. My type of hotel. Clean. Super clean…read more Front desk was as friendly and helpful as it gets. However, the fire alarm went off twice at 12:30 AM. Could have done without that. Anyway, great property.

Dec 29th. The lobby was beautifully decorated for the holidays. No cheerful greetings at the front…read moredesk. I went up to my room to start unpacking my toiletries and food and drinks for the refrigerator. Just before 6:30 PM I did read the paper about the holiday hours and saw that there was a manager's reception that ended at 6:30 so I missed out. I was there in time to get a complementary cocktail and nosh on their snacks. Not a problem because I was hungry, and I was going to go downstairs to order a burger to bring back up to my room. When I tried to lock the door as I was leaving my room, the door would not lock. I went back inside of the room and pushed on the door to see if it would snap and lock and it would not. So I went downstairs to pick up my burger that I ordered with no onion. (Yeah, they put onion on it...... she even repeated my order to me and said no onion). I got my burger and stopped at the front desk to inform her about my key and ask if maintenance was on the premises. She stated that they did not have a maintenance person. I explained to her that right now all of my valuables are upstairs in the room and I can't lock the door so she gave me another room and changed my key. I went upstairs and tried the door that she was moving me to, and it did not unlock. So I went to my unlocked room and called downstairs to tell her that the key did not work and I was going to try to eat some of my food before it gets cold and she hung up while I was still talking. Now I am a bit peeved because I can't enjoy my food and I need to pack all my stuff up again and move to another room. I was pressed for time so I did not eat my food. I needed to get my room situation fixed first. I went back downstairs to exchange the key AGAIN! I did not get an apology or anything, and I started to ask her if she realized she hung up in my face but being tired from my flight and Hangry I thought it would be best just to get the key and start moving my room. Once again, I went upstairs and the key that she gave me still did not work; and my other room is still unlocked with my valuables in it. I went back to my unlocked room and packed everything and put it in the closet and the refrigerator and went back downstairs AGAIN! The woman at the desk was helping other people so I stood back and waited. Another employee was coming in and she asked if she could help me. The girl that originally helped me was on the phone with someone and she was getting short patient with the people on the phone. She got off the phone and explained to the other employee what was going on with my key and said that they would have to manually let me in. I followed the other employee up to my room and I showed her what was going on with my first room and the room that I was moving to and she was very apologetic and hospitable as well as offered to help me move my room. I thanked her very much and explained to her that this was the first hospitality and apology that I was receiving since I got here. And that I greatly appreciated her compassion and assistance. I went to bed and heard a knock at the door. I can see that it was the lady that was behind the bar with a bag. I thought maybe they felt sorry for me having a cold burger and fries that I couldn't , and was bringing up a hospitality package or something. Nope, she said "Oh, I'm at the wrong door"! I dragged myself back to my bed. After all I've gone through, you would think they would have credit me for my cold burger and fries. And with having to change my room, they billed us twice for the room! The room that I was moved to did not have central air like the other room did, it had a loud swamp cooler and mold in the shower, but the bed looked clean and it did not have bad smells. The shower water pressure was very low. The bed was very comfortable. And the drains did not have bad smells. The toilet was very low to the floor. I did come down the next day to ask if the complementary water was two bottles a day and she said no, it was only the two bottles at check-in. I asked even if you are a Hilton Honors member you do not get free water daily? She said "No". This was a first for me. I purchased 2 bottles and asked her to bill it to my room. So I am just standing there waiting for a response or reply and her head is still down doing something and then she looks at me and says. "I did it, you're done" (like why are you still standing there? You can go now.!) No communication. No thank yous. No Happy New Years. No apologies....... I'm thinking that this girl must be employed by a relative. Not Hilton worthy. The personality of a sloth. If I have to come back out here, I will try the Embassey Suites, but I will not stay here again. It's not a bad place especially for the price. It was bad customer service and unfortunately, I had a stay from hell trying to get settled.

Although The Baker looks like a bed and breakfast, they call it a hotel... a self-service hotel…read moreperhaps. Hubby and I arrived and found street parking next to building. Despite using the code that was emailed to us, we could not open the front door. I called the contact number and was sent an alternate code that worked. We stayed on in the Turret Suite on the third floor. Our emailed code worked to open the room lock. The room was clean and spacious. The pro of the room is the drinks and snacks provided, but unfortunately, there was a lot more misses: - The Turret bathroom looked like it fit into the period style with a claw foot tub, but it was not easy to use. The flimsy pipes made for turning on the tub difficult. Soap and shampoo was on a table two feet away from the tub. The raised claw foot tub made for a dangerous slippery situation to reach for soap and to get in and out of the tub even with a grab bar. - The toilet comes with old plumbing. Make sure to flush twice, if not three times, as it lacks flushing water pressure. - There are no side tables next to the bed, so phones and other personal items lands on the windowsill away from the bed. - Two huge lamps hung over the bed that we had to move to avoid head bumps. - The windows faced the street, but the slatted window blinds made for a bright room to sleep. The house was clean and we were able to use the common sitting areas downstairs. It would have been nice, especially for the price point, to have a pot of fresh coffee available in the huge kitchen downstairs or even fresh cookies or other baked treats. Heck, for the price, breakfast should have been served since they have a huge unused dining room.

Such a cute place! We only came for one night and were with a group. The walls are very thin as you…read morewould expect with an old house. They have provided you with a lot of cute amenities like local beers, little snacks, k cups, and makeup remover wipes. Very well maintained and decorated. We stayed in the room with the detached bathroom which was smaller but still had everything we needed.

Wonderful Hotel! It's always busy, it's the place to be. Clean king size bed, Just beautiful and…read morevery comfortable! The restaurants in the hotel are very nice too. The entire staff ate always eager and very helpful. Love the valet parking! We are treated very well! Always are stay over while in Little Rock.

Room needs a bit of touch up with some fixes. It's simply paying attention to the things that are…read morebroken. One day at 930am, I was still resting, the staff opened the door and came in. Despite I have the do not disturb sign hanging.

What a shame. We stayed at this hotel last night. Room was small. One trash can for 3 people…read more Bed was like sleeping on the sidewalk. Took them forever to get my car. App just reroute you to tipping over and over again. Staff was rude and seemed like they didn't care. Only staff member that was night was a lady working the breakfast area. She was so so sweet. In fact she is the reason for the one star they are getting. Ready for the best part? The valet stole my $240 sunglasses out of my seat. We will see if they do anything about it. Have a call in to the GM. I'm POSITIVE which guy did it. I don't misplace my sunglasses. He was the only one in my car. Very disappointed. I will NEVER come back to this place!

Very affordably priced hotel near the Clinton Library and the Riverside dining area and just 15…read moreminutes from the airport by car. It has a very modern vibe. Immaculate with a brand new feeling? While I could not check in early I was able to leave my bags with the concierge to go explore. Their rooftop restaurant is currently under renovation (and behind schedule), but I had dinner at the bar the first night with a solid salad and very friendly, attentive bar tender.

We stopped here in the way home from visiting family. We chose this hotel because we got a good…read moredeal on it. Its an older hotel which is now owned by Marriott. Some parts of it have been updated, but there is more work to do. Since Marriott has high standards, I trust they will finish the updates. This must have been quite a hotel in its time. It was fun staying at a hotel that's a flash from the past. The pool is really cool. If you have children, the pool alone is reason to stay here. It had a waterfall and water spouts. It's not anything spectacular, but much better than what you usually find in hotels in this price range. We liked that they had a bar that sells food and we didn't have to leave the hotel for dinner.

I've stayed at the property twice, in 2023 and 2024. My first stay was fine, however the most…read morerecent stay in 2024 was incredibly disappointing. We paid extra for a pet friendly room and it was not clean and disgusting. There was hair in the shower that was not ours, signaling a lack of standards when cleaning. Additionally there was a dead worm carcass in the room, showing they've never cleaned or vacuumed the floors. I filed a complaint on 12/31 and was supposed to receive a response within 5 days, it's taken more than 2 weeks and I have not heard back from this hotel. Steer clear of this property. I will not make the mistake of booking here in the future and will not be back.

The hotel rents rooms by the hour! Men come up soliciting favors in the lobby! You can hear…read morehorrible noise like someone is being hurt or raped late at night from 2 floors below. The staff does not knock and enters even with the DO NOT DISTURB on the door. The owner used force to enter my room to cuss me out after I called the desk to refund me a 25 dollar fee. All of this after I paid for an entire month. I made the mistake of paying with my debit card. The owner charged 25, then 1200, then another 1200. And kept overdrafting my bank card. This all happened the day I checked out, in the matter of 2 hrs. I never got my money back.

Mold! You can see it and you can smell it. We were moved to three different rooms. This was…read moreterrible after traveling for 11 hours in a car and have to move to three different rooms. The smell of marijuana throughout the halls and people in the parking lot, smoking marijuana were unacceptable. I would not recommend this place to anyone. We talked to the general manager and they acted like we were just liars.

The breakfast was hot , delicious and cooked to order ! Our room was very clean and nice ! With a…read moregreat view ! We stayed on the 7th floor Excellent staff checking in was fast and easy along with checking out . When we left for the day , we returned to a clean room The safe in the closet was much appreciated as well

This hotel was very middle of the row as far as Embassy suites go. I have been to worse, but what…read moreis very confusing as when you look online and you see the lobby you see the food service area and some of the things that offer you are excited and expecting a new an updated hotel. That's not the case here they have updated the lobby area the reception area the conference center, but that's really it once you go up to the second third or fifth floor everything is still as it was maybe 10 years ago inside the rooms is very dated and it doesn't match the hotel so it can be a little bit deceiving thinking you're gonna get a very up-to-date hotel from some of the photos, but can you certainly realize that that's not the case. The staff was moderately friendly. I did walk up to the counter to check in and it seems even though there was no one at the counter and they appeared to be just a little too busy at the moment to assist me. I did take a few minutes and approaching the counter multiple times, but eventually I didn't get service and I was able to get everything I needed. Parking I was also caught off guard because I was under the impression that parking was free, but there is no free parking. It is $12 to park in their parking lot in $17 to park in the garage. Add that on top of your $200 or $300 fee and that really throws you through a loop thank you to yourself. Why don't I just park across the street or the same questions why don't I just park and not pay because after you pay all that to stay a night to have them add on the parking fee was a big surprise. The breakfast was pretty good. They continue to restock the breakfast items and have things like French toast, pancakes, sausage, bacon, eggs, and you can get a omelette made how you want it and that breakfast comes included with the room so that definitely was a nicer amenity that was offered. It's not your typical continental breakfast. It is more of a full breakfast with very nice coffee stations and different creamers and many different beverages and juices to choose from. But for me, this is really a middle of the run hotel with a high price because of the name the only thing that really put the hotel over the top was in the breakfast service.

I attended a conference at this hotel in October 2025, so I stayed here for 5 nights and used a…read morehotel room, the conference rooms, the bar and the restaurant. The staff was great across the board. The hotel is just a little run down and over the weekend one of the elevator was completely down which caused a bit of chaos as people tried to figure out alternatives. The meeting rooms were it or miss. Some were fine. Some had HVAC issues and one had a loud dripping noise that made us think that ceiling was going to collapse. The bar was OK with the weekend bartender being great. But oof those hotel bar prices were brutal. The restaurant was convenient and the food was OK with great staff. The location was not as convenient as previous locations in Little Rock, with other restaurants, convenience stores, etc being kind of a hike away.

This is an embarrassment to the Hilton brand. Dirty, smelly,…read moredated, chipped paint, torn upholstery, no AC in the hallway, luggage carts that you can barely push, chipped porcelain tile. Covered/closed pool in the heat of summer. I hope we don't have bed bugs. Yikes! Can I select negative stars?